○ Training: Conduct precursor training on Processes, Policies, and Procedures for support associates and assess their knowledge of the same. Train & calibrate the quality team on Client guidelines, transaction monitoring, feedback mechanism, etc...○ Worked for different profiles Relationship Managed(RM), and Portfolio Managed(PM) and this includes contacting RMs to gather required information in order to complete reviews. ○ Negative News, PEP screening, and Sanction screening check for the clients and proper discounting factors which are aligned with Global Regulatory Standards and reporting and appropriate escalation to the FCC Team. ○ Review and perform TDD modules such as SOF cash & SOF Internationals, Site Due Diligence, Standard Due Diligence, and Adverse press checks, and monitoring transactions based on transaction analysis dashboard (TAD) which includes Assuring 100% quality checks. ○ Initiation and monitoring of ESE( Environmental, Social and Ethical) risk investigation in different high-risk business sectors.

○ Onboarding (NTB) customers. One of the key responsibilities was to coordinate and collection of client-specific information and completion of documentation to assist in the onboarding of new clients. ○ Monitoring and managing the completion of KYC documentation for all Customers in line with applicable FATCA, CRS, and AML Policies & Procedures. ○ Furthermore, this role will identify and escalate any suspicious or unusual matters to AML & Line of Business Compliance for further investigation.