Sue Macpherson Email & Phone Number

London, Gb

Staines

•Strategic Consulting, including leadership and management development•Executive coaching and mentoring for personal and professional development.•Change psychology- helping you to manage your organisation and your people through change and difficult timesEmployee engagement- ensuring that organisational transformation is embedded and sustained

Heathrow Airpoprt

Delivering Leadership and Management development workshops for HAL Engineering to increase their knowledge of management theories and practices, to raise their levels of self awareness, EQ and mindfulness which will enable them to drive excellent performance across their business areas- in association with Nicky Chapman.

KLP is a Leadership Development company that provides a new approach in leadership development that promotes greater awareness of leadership qualities through self-analysis and in-depth feedback, and which challenges existing practices and concepts. KLP is the programme- Kiryoku Leadership Programme. Kiryoku means inner strength in Japanese-which is run over 3 days and provides a distinctive approach to leadership development that encourages company directors and managers to enhance… Show more KLP is a Leadership Development company that provides a new approach in leadership development that promotes greater awareness of leadership qualities through self-analysis and in-depth feedback, and which challenges existing practices and concepts. KLP is the programme- Kiryoku Leadership Programme. Kiryoku means inner strength in Japanese-which is run over 3 days and provides a distinctive approach to leadership development that encourages company directors and managers to enhance their awareness of their own style and ability, and to challenge existing practices.This enables delegates to identify their own strengths and to enhance the effectiveness of their leadership qualities. The resulting benefits can be used throughout the delegates career as well as delivering immediate results for their business. KLP provides unlimited opportunities to learn by encouraging shared experiences with peers and providing a neutral environment to trial new techniques. In addition, the klp model offers on-going help and support through its coaches and alumni.The skills developed from klp can be used throughout an individual’s career, as well as delivering outstanding results for their business. Show less

Brighton

Working with the HR Director to roll out and deliver a development programme to develop managers across the business in Change, Coaching, Performance Management and Emotional Intelligence.

To lead, design and drive the development of an organisational wide change support and employee engagement programme for 4000 people. To lead the development and implementation of Strategic Leadership and Management Development initiatives at all levels of UKM, in line with Strategic Objectives.To work closely with the OD & Change Stream in delivering the outputs from the Strategy Review, Change Framework and Leadership Model for UKM.To work as a trusted business partner across… Show more To lead, design and drive the development of an organisational wide change support and employee engagement programme for 4000 people. To lead the development and implementation of Strategic Leadership and Management Development initiatives at all levels of UKM, in line with Strategic Objectives.To work closely with the OD & Change Stream in delivering the outputs from the Strategy Review, Change Framework and Leadership Model for UKM.To work as a trusted business partner across all areas of the organisationTo coach and mentor senior managers in all areas of developmental requirements and to provide strategic and business expertiseTo roll out Discovery Insights for all Senior Leaderships Teams across the businessTo develop and design the Leadership and Management Development Proposition for 2010/2011 in line with the strategic objectives of the organisation To play a Key Role in the delivery of the HR Agenda for UKM in partnership with all Streams.To ensure the development and delivery of leading edge Leadership and Management Development Solutions for UKM, using a variety of internal and external inputs across all learning mediums.To support the business through the current change agenda and to provide emotional and practical support to those at risk To act as Internal Consultant to the business in building a strong Self Development Culture at all levels of UKM.To lead and build a strong Coaching Culture across UKM Show less

Workplace counsellor- Bupa 1998-2003Responsibilities and achievements:Working as a counsellor providing administrative, technical and emotional support to UK Service.Giving general information of the facilities provided and guiding clients to appropriate solutions.Engaging in initial contact support /development/guidance sessions to help clients examine their needs in relation to performance/development /aspirational issues.Helping clients to explore behavioural and… Show more Workplace counsellor- Bupa 1998-2003Responsibilities and achievements:Working as a counsellor providing administrative, technical and emotional support to UK Service.Giving general information of the facilities provided and guiding clients to appropriate solutions.Engaging in initial contact support /development/guidance sessions to help clients examine their needs in relation to performance/development /aspirational issues.Helping clients to explore behavioural and personal issues in a confident and non-judgmental manner.Respecting limitations and boundaries and being able to appropriately refer clients on to specialist internal and external resources.; Responsibilities and achievements:Providing support and coaching for UKS to enable them to achieve high levels of quality and productivity.Part of the project team to introduce a new customer facing system throughout the whole of UK Service and writing the generic training pack to support the training. Facilitating the Champions for Service courses.Liaising with the development managers, project managers, training department and UK service areas to develop the training for CFS Show less

Responsibilities and achievements:Providing support and coaching for UKS to enable them to achieve high levels of quality and productivity.Part of the project team to introduce a new customer facing system throughout the whole of UK Service and writing the generic training pack to support the training. Facilitating the Champions for Service courses.Liaising with the development managers, project managers, training department and UK service areas to develop the training for CFS

Managing a team of 9 people on the evening shiftChairing team meetings/ advising and training evening shift on any processing problems- mentoring and manning a help desk.Our Lady of the Rosary School- Staines

The day to day running of a nursery of 25 children- ages ranging from 2-5 - while keeping within PPA/Ofsted guidelines.Liaising with parents/school and church to provide support and development for pre-school children. Managing a staff of 5 - responsible for all salaries. Responsible for all bookkeeping and finance.

Managing staff of 12 in processing and balancing daily activities.

balancing daily transactions moving on to becoming a Manager in book room- responsible for balancing and agreeing all daily/weekly transactions and managing a team of 6 staff.

Education record

Bsc Hons, Psychology Undergrad

APM Certificate in Project Management 2011 Client Practitioner Certificate Insights Discovery 2009 ILM- Masters in Business Coaching.

Diploma, Counselling

Education record