Helpdesk Support Engineer
Current1, Network monitoring via PRTG and MRTG Graphes in isp.2, Customers support executive and floor supports3, Router and switch manual configuration.4, Zone directory To Access point and recuss monitoring speed functions.5, Desktop issues and printer issues trouble shooting.6, Internet service provider issues comes under ticketing to calllog the issues.7, Monitoring network stabilities in XIRUS tool.8, MIRAKI accesspoint monitoring and DLINK and nonmanagable, managable switch implementations.9, Documentations of all the network functions.10, Mail communications with all the funtions of networks and additional network issues and desktop issues trouble shooting.