Suhani Ghorpade Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Designed and Delivered "Alerting on Tags" within a month, enabling tag-based health rules for all entities. This met critical customer demand and reduced the number of health rules by ~11%.• Developed filtering of metrics based on regex pattern, providing customers with more flexibility in choosing metrics and reducing system load by ~33%.• Engineered a failover alert system to detect and report endpoint issues, addressing essential customer needs for reliable issue detection. Additionally, implemented a feature to retry actions, ensuring critical alerts are not missed and preventing immediate failure notifications.• Acquired ownership of an entire ecosystem of alerting actions and policies, serving as the main point of contact. Received connected recognitions for the same.• Successfully resolved over ~ 30 PRE tickets and handled over 10 field escalations.

Bangalore Urban, Karnataka, India

• Centralized log management of entire module with systemd-journal logging for Linux.• Extended support of Network Visibility Module of VPN to Windows ARM64 operating system.• Enabled code coverage for NVM which gave insights into the code quality of the module, this service was inactive for ~7 years.

Bangalore Urban, Karnataka, India

Created a utility CLI tool for Linux - Ubuntu, RedHat to collect diagnostics information on NVM Collector. NVM is a plugin for AnyConnect VPN, it collects endpoint data, which is sent to the collector.

Pune, Maharashtra, India

Created a Real Time Chat Website, The web app has a number of utility features similar toslack/discord, has separate public and private channels and rooms, along with authentication, privilege levels like admin, moderator etc.