Sumit Bhattacharjee Email & Phone Number

Noida, Uttar Pradesh, India

• Heading technical initiatives, advocating policies on cyber security, and data privacy for National Centre of Excellence for Cybersecurity (NCOE), government bodies and industry sectors to build a secure zero trust.
• Rendering technical advisory services to members focused on maintaining optimal consistency
• Collaborated with google to Spearheaded efforts to facilitate fully functional analytics-based cloud platform services
• Scaling up India’s capabilities on Cyber security technology by empowering government and industry bodies, and capturing them in the technical repository (Techsagar)
• Build IoT, Cloud and ORAN networks and tools, compliant of Security Assurance Specifications (SCAS), by incorporating Network Equipment Security Assurance Scheme (NESAS)
• Providing PoVs to Microsoft to ensure E2E Security across Attack Kill Chain / Attack Lifecycle

Kolkata, West Bengal, India

• Headed 3 multi-domain portfolios consisting of Digital transformation on Cloud Infrastructure, Product development / deployment and Cyber Security. Responsible for 07 Customer Units with +30 projects spread across MMEA.
• Received Ericsson Partnership award for delivery excellence throughout the 3 portfolios.
• 70% delivery efficiency achieved by automating Zero Touch software upgrade and ATP processes designed on principles of Devops and SDLC with Github, Jenkins, Ansible, Jfrog artifactory and deployed to AWS Cloud or.
• 47% cost efficiency achieved by inducing Lean, Agile and Scrum based delivery models (scope and factory) and accommodating multiple deliveries to remote GSC-India with limited resources/ SMEs.
• 100% FTR and quality ensured by conducting strict governance via Confluence, Jira & Microsoft Visio.
• 115% resource utilization maintained with balanced MHR, resource pyramid alignment and minimized OPEX by carefully tracking project cost in SAP.

Cracow, Lesser Poland District, Poland

• Led product, feature design, deployment, life cycle management and incorporating them in quarterly GA releases following Agile, Lean, Devops and SDLC methodologies with a cross functional diverse team of OPOs, Software.
• Achieved 30% efficiency by simplifying and 20% efficiency by automations.
• Met 100% delivery timelines and incorporated features and software’s timely in quarterly GA releases.
• Developed Zero touch feature using machine learning and handling big data to optimize networks KPIs.
• Led research and capability development on Cloud Native with focus on platforms and framework like Azure, AWS, Openshift, PCF, Spring Cloud, K8s, Docker etc.
• Designed, built, socialization, and maintenance of a single, consistent SSDLC process to be used in

Kolkata Area, India

• Awarded with Key contributor award for outstanding overall contribution towards customer and team
• Won Dronacharya award in two consecutive quarters.
• Awarded Great place to work by Ericsson for introducing new approaches to help my organization improve
• 23% efficiency provided by automation, tools Identification.
• Secured Work Level agreements, resources, communication flows, organization and $3million budget definition for offshore activities in India.
• 80% Customer… Show more

Gurgaon, India

• Received best team award from customer MTN-Nigeria for improving KPIs.
• Won ABOL award in two consecutive quarters for delivery excellence.
• 97% escalations resolved and 100% customer satisfaction maintained.
• 36% efficiency provided by automation.
• 33% resource efficiency provided through resource hiring and outsourcing.
• 14% gender diversity provided

• Led a team 06 engineers and delivered integration, roll-out and upgrade support for LTE network in Orange France network in record time. Published in Ericsson newsletter as fastest on-time delivery
• Led a team of 22 engineers to integrate, roll-out, and swap of >1K WCDMA nodes in TMO-USA network. On time risk evaluations, emergencies handling, and deliveries has improved customer experience and a scored 4.9 out of.
• Led a team of 15 engineers and delivered wireless (GRAN… Show more
• Led a team of 15 engineers and delivered wireless (GRAN and WCDMA) upgrade of the OPT New Caledonia network
• Led a team of 4 engineers and delivered 4G upgrade of the Vodafone Germany network. Achieved CSAT score of 5 out of 5 for on-time delivery and quality.
• Led a team of 15 engineers to deliver GRAN upgrade for AXIS Indonesia network. Achieved CSAT score of 5 out of 5 secured for on-time delivery Show less

Noida Area, India

• Providing second level back office support and resolution on product related tickets from global customers Bharti, Aircel, Etisalat, AXIS – Indonesia, Vietnam Mobiles – Vietnam within SLA. Handling customer service.
• Promoted to Senior Engineer for excellent… Show more Providing second level back office support and resolution on product related tickets from global customers Bharti, Aircel, Etisalat, AXIS – Indonesia, Vietnam.
• Promoted to Senior Engineer for excellent performance and technical acumen.
• Solving Customer Service Request (CSR) and maintaining network level KPIs and network availability of 99%
• Appreciation received from VP received for resolving prolonged issue of 2G-3G IRAT handover not happening issue. Show less

Gurgaon, India

• Provided 2nd Level technical Support provided on GRAN products, Unix server to telecom customers from Asia Pacific region within pre-defined SLA and WLA. Documenting and presenting progress report, mitigation plans.
• Handling teams and providing technical training

Kolkata Area, India

• Spearheaded the management of overall new and swap sites planning, end-to-end roll-out and integration of wireless GRAN nodes and OSS (Unix, Solaris and Citrix) server for Reliance Telecom Ltd. Oversaw vendor.
• Achieved 30% cost optimization by recycling resources.
• Secured approval on acceptance criteria (AT) and cost approval from customer on-time
• Awarded with Achievers Club Award for excellent performance

Master Of Technology (Mtech), Information Technology, 1St Class With Distinction

Bachelor Of Technology (Btech), Computer Science, 1St Class With Distinction

Diploma, Computer Science, 1St Class With Distinction

Sse, Science