Sumit Bhattacharjee Email & Phone Number

Noida, Uttar Pradesh, India

Heading technical initiatives, advocating policies on cyber security, and data privacy for National Centre of Excellence for Cybersecurity (NCOE), government bodies and industry sectors to build a secure zero trust ecosystem along with addressing the apprehensions for Cloud Adaptation in the country with a team of Managers / Senior Managers. Participate in the national and international think tanks along slide CISO/CEO/CDO/CTOs and high-ranking Government officials to build security resilience… Show more Heading technical initiatives, advocating policies on cyber security, and data privacy for National Centre of Excellence for Cybersecurity (NCOE), government bodies and industry sectors to build a secure zero trust ecosystem along with addressing the apprehensions for Cloud Adaptation in the country with a team of Managers / Senior Managers. Participate in the national and international think tanks along slide CISO/CEO/CDO/CTOs and high-ranking Government officials to build security resilience frameworks and strategies. Anchoring DSCI’s initiative to promote Cloud adaptation, security, Innovation & Entrepreneurship in the domain of cybersecurity. • Rendering technical advisory services to members focused on maintaining optimal consistency• Collaborated with google to Spearheaded efforts to facilitate fully functional analytics-based cloud platform services• Scaling up India’s capabilities on Cyber security technology by empowering government and industry bodies, and capturing them in the technical repository (Techsagar) • Build IoT, Cloud and ORAN networks and tools, compliant of Security Assurance Specifications (SCAS), by incorporating Network Equipment Security Assurance Scheme (NESAS)• Providing PoVs to Microsoft to ensure E2E Security across Attack Kill Chain / Attack Lifecycle• Develop, implement, and monitor a strategic management framework, best practices and provide coordinated response on issues and attacks to empower organizations on ISMS security requirements for NIST 800-171, Cybersecurity Maturity Model, CIS (Centre for Internet Security) assessment, PCI-DSS, SOC 1 and SOC 2+ Assessments.• Leverage automation technologies such as robotic process automation (RPA) to reduce cost and increase efficiency of SSDLC operations• Leading and managing the “MetaVerse & web3 Symposium” to ensure Technology, Economy, Security, Privacy, and Ethics for blockchain, AR/VR, Edge Computing, Decentralized data networks, Show less

Kolkata, West Bengal, India

Headed 3 multi-domain portfolios consisting of Digital transformation on Cloud Infrastructure, Product development / deployment and Cyber Security. Responsible for 07 Customer Units with +30 projects spread across MMEA (Middle East and Africa) with a cross functional team, Solution Architects, Tech Leads and CPMs. Alignment of the customer solution with Ericsson portfolio, validating sales / pre-sales propositions, Contractual and business compliance, program organization, scope clarification… Show more Headed 3 multi-domain portfolios consisting of Digital transformation on Cloud Infrastructure, Product development / deployment and Cyber Security. Responsible for 07 Customer Units with +30 projects spread across MMEA (Middle East and Africa) with a cross functional team, Solution Architects, Tech Leads and CPMs. Alignment of the customer solution with Ericsson portfolio, validating sales / pre-sales propositions, Contractual and business compliance, program organization, scope clarification, providing risk mitigated plans by strategizing large and complex business engagements and securing critical resources at the appropriate cost level.• Received Ericsson Partnership award for delivery excellence throughout the 3 portfolios. • 70% delivery efficiency achieved by automating Zero Touch software upgrade and ATP processes designed on principles of Devops and SDLC with Github, Jenkins, Ansible, Jfrog artifactory and deployed to AWS Cloud or on-premises via CI/CD pipeline Rosetta / Bamboo. • 47% cost efficiency achieved by inducing Lean, Agile and Scrum based delivery models (scope and factory) and accommodating multiple deliveries to remote GSC-India with limited resources/ SMEs.• 100% FTR and quality ensured by conducting strict governance via Confluence, Jira & Microsoft Visio.• 115% resource utilization maintained with balanced MHR, resource pyramid alignment and minimized OPEX by carefully tracking project cost in SAP.• Led E2E muti- domain projects simultaneously on digital transformation, AWS, Azure, Virtual Machines, Open-Source cloud integrations, deployment, and support. Managed connections, operations of workloads, system hardening, Cloud security on private and public clouds with Cloud Orchestration, Adaptations and Open sources Linux software• Led feature design, next-generation solution deployment, system hardening, integrations and periodic upgrades based on modern Cloud Native architectural principles for BSS, OSS, NFVI and ENIQ servers. Show less

Cracow, Lesser Poland District, Poland

Led product, feature design, deployment, life cycle management and incorporating them in quarterly GA releases following Agile, Lean, Devops and SDLC methodologies with a cross functional diverse team of OPOs, Software Architects, Developers, and testers from multiple location in Europe. Oversee project risks and manages project scope, ensuring commitments are achieved every time and on time. Validates financial forecasts and provides on-going reconciliation of resources and other related… Show more Led product, feature design, deployment, life cycle management and incorporating them in quarterly GA releases following Agile, Lean, Devops and SDLC methodologies with a cross functional diverse team of OPOs, Software Architects, Developers, and testers from multiple location in Europe. Oversee project risks and manages project scope, ensuring commitments are achieved every time and on time. Validates financial forecasts and provides on-going reconciliation of resources and other related project expenditures. Identify architectural improvements resulting in increased developer efficiency, product reliability, and responsiveness to new feature requests. Develop, plan, orchestrate and deliver project management strategic initiatives. • Achieved 30% efficiency by simplifying and 20% efficiency by automations.• Met 100% delivery timelines and incorporated features and software’s timely in quarterly GA releases.• Developed Zero touch feature using machine learning and handling big data to optimize networks KPIs. • Led research and capability development on Cloud Native with focus on platforms and framework like Azure, AWS, Openshift, PCF, Spring Cloud, K8s, Docker etc.• Designed, built, socialization, and maintenance of a single, consistent SSDLC process to be used in • DevHubs, in alignment with Global Cybersecurity Policies and Standards.• Led a team of Big Data and AI/ML Cloud Engineers and Architects owning the technical engagement around understanding the current state, building the desired target state • Provided cost effective instance designs by using Amazon S3 buckets, elastic search (EC2)• Led the E2E architectural designs, development of OSS/ENM and stitching it with NFVI, LAPD, Orchestrations• Led the team and plan for creating virtual environments for VMs to accommodate the virtual nodes (vMSC, vHLR, PACO) over Commercial-off-the-shelf (COTS).• Validates financial forecasts and provides on-going reconciliation of resources and project expenditures Show less

Kolkata Area, India

• Awarded with Key contributor award for outstanding overall contribution towards customer and team• Won Dronacharya award in two consecutive quarters.• Awarded Great place to work by Ericsson for introducing new approaches to help my organization improve• 23% efficiency provided by automation, tools Identification.• Secured Work Level agreements, resources, communication flows, organization and $3million budget definition for offshore activities in India.• 80% Customer… Show more • Awarded with Key contributor award for outstanding overall contribution towards customer and team• Won Dronacharya award in two consecutive quarters.• Awarded Great place to work by Ericsson for introducing new approaches to help my organization improve• 23% efficiency provided by automation, tools Identification.• Secured Work Level agreements, resources, communication flows, organization and $3million budget definition for offshore activities in India.• 80% Customer satisfaction achieved. 4 out of 5 CSAT score received. • 20% enhancing project margin & cost reduction by implementing pooling operations.• 73% job rotation done and secured attrition rate. • 100%+ billability secured throughout and increased profitability.• 5 new sales lead generated. • Lead transformation strategy for migrating Orange Mali’s offshoring radio service activities from Mali (16 engineers) to India Global Service Center (37 engineers) and provided 15% cost optimization.• Enhanced project margin by 10% compared to initial forecasted project baseline; Implemented pooling operations leading to cost reduction• Handled demand fulfillment, talent acquisition, pyramid alignment, job rotation and campus hiring.• Member of RASO Brand Ambassador and has chaired GIAP certifications assessments. • Led multiple manage service deliveries of Orange- Mali and Cameroon project with a team of 43 cross functional and cross domain engineers across multiple location. Spearheaded the management of overall roll-out of new sites planning of 136 nodes for Etisalat CAR. Oversaw multi-vendor & multi-technology, products & features optimization projects worth $6 Million with a network size of 16K nodes. Defined project scope and oversaw delivery governance, workflow, timelines, budgeting and maintained quality as per ISO and Six Sigma standards. Drive competence, innovation & employee engagement for the team. Evaluated team members and provided feedback on regular basis, capturing same in ITM. Show less

Gurgaon, India

• Received best team award from customer MTN-Nigeria for improving KPIs.• Won ABOL award in two consecutive quarters for delivery excellence.• 97% escalations resolved and 100% customer satisfaction maintained.• 36% efficiency provided by automation.• 33% resource efficiency provided through resource hiring and outsourcing. • 14% gender diversity provided• 48% services Improved & Operational leadership secured by developing Operational Calendar which increases project… Show more • Received best team award from customer MTN-Nigeria for improving KPIs.• Won ABOL award in two consecutive quarters for delivery excellence.• 97% escalations resolved and 100% customer satisfaction maintained.• 36% efficiency provided by automation.• 33% resource efficiency provided through resource hiring and outsourcing. • 14% gender diversity provided• 48% services Improved & Operational leadership secured by developing Operational Calendar which increases project visibility, quality and delivery compliance.• 56% job rotation done and secured attrition rate of +46% when compared to target. • 96% demands have been closed. • 100% billability maintained throughout.• 3 new sales lead generated. • 100% success rate for ETCP certification. • 1520.27 Hours of training man days provided. (1254.5 ILT Training Hours & 265.77 WBL Training Hours) i.e, + 45 % when compared to target• 94%, Performance excellence index secured i.e. +17% when compared to Ericsson overall• 94% Employee Engagement Index secured i.e. +18% when compared to Ericsson overall• 88% Leadership Index secured i.e. +18% when compared to previous year.• EDOS industrialization has been done.• Work Life Balance- Sahaja Yoga Program organized for employees. • Member of RASO Brand Ambassador and has chaired GIAP certifications assessments.• Led overall multi-vendor & multi-technology, products, features optimization and radio KPI Improvement projects worth $20 million for MTN-Nigeria, MTN-South Africa, Airtel and Millicom with a network size of 50K nodes. Built and managed a team of 63 cross functional and cross domain engineers. Led and managed Telecom Implemented Cloud networks for MTN-SA. Defined project scope, ensured delivery, workflow, risks, timelines, budgeting and quality through proper governance and achieved customer commitments on-time. Provided NOC/ SOC setup and customer demonstration. Evaluated team members and provided feedback on regular basis, capturing same in ITM. Show less

• Led a team 06 engineers and delivered integration, roll-out and upgrade support for LTE network in Orange France network in record time. Published in Ericsson newsletter as fastest on-time delivery • Led a team of 22 engineers to integrate, roll-out, and swap of >1K WCDMA nodes in TMO-USA network. On time risk evaluations, emergencies handling, and deliveries has improved customer experience and a scored 4.9 out of 5 in CSAT.• Led a team of 15 engineers and delivered wireless (GRAN… Show more • Led a team 06 engineers and delivered integration, roll-out and upgrade support for LTE network in Orange France network in record time. Published in Ericsson newsletter as fastest on-time delivery • Led a team of 22 engineers to integrate, roll-out, and swap of >1K WCDMA nodes in TMO-USA network. On time risk evaluations, emergencies handling, and deliveries has improved customer experience and a scored 4.9 out of 5 in CSAT.• Led a team of 15 engineers and delivered wireless (GRAN and WCDMA) upgrade of the OPT New Caledonia network• Led a team of 4 engineers and delivered 4G upgrade of the Vodafone Germany network. Achieved CSAT score of 5 out of 5 for on-time delivery and quality.• Led a team of 15 engineers to deliver GRAN upgrade for AXIS Indonesia network. Achieved CSAT score of 5 out of 5 secured for on-time delivery Show less

Noida Area, India

Providing second level back office support and resolution on product related tickets from global customers Bharti, Aircel, Etisalat, AXIS – Indonesia, Vietnam Mobiles – Vietnam within SLA. Handling customer service request (CSR) on SAP-P40 and proposing changes on features/ parameters level to change management to maintain network level KPIs. Setting up Switches, router and crafting low level and high-level design to provide IP connectivity. • Promoted to Senior Engineer for excellent… Show more Providing second level back office support and resolution on product related tickets from global customers Bharti, Aircel, Etisalat, AXIS – Indonesia, Vietnam Mobiles – Vietnam within SLA. Handling customer service request (CSR) on SAP-P40 and proposing changes on features/ parameters level to change management to maintain network level KPIs. Setting up Switches, router and crafting low level and high-level design to provide IP connectivity. • Promoted to Senior Engineer for excellent performance and technical acumen.• Solving Customer Service Request (CSR) and maintaining network level KPIs and network availability of 99%• Appreciation received from VP received for resolving prolonged issue of 2G-3G IRAT handover not happening issue. Show less

Gurgaon, India

Provided 2nd Level technical Support provided on GRAN products, Unix server to telecom customers from Asia Pacific region within pre-defined SLA and WLA. Documenting and presenting progress report, mitigation plans towards management, customers and stake holders.• Handling teams and providing technical training

Kolkata Area, India

Spearheaded the management of overall new and swap sites planning, end-to-end roll-out and integration of wireless GRAN nodes and OSS (Unix, Solaris and Citrix) server for Reliance Telecom Ltd. Oversaw vendor Management, site allocations and cost optimization; • Achieved 30% cost optimization by recycling resources. • Secured approval on acceptance criteria (AT) and cost approval from customer on-time • Awarded with Achievers Club Award for excellent performance

Master Of Technology (Mtech), Information Technology, 1St Class With Distinction

Bachelor Of Technology (Btech), Computer Science, 1St Class With Distinction

Diploma, Computer Science, 1St Class With Distinction

Sse, Science