• Handled more than 20 IT Vendors (Shared IT Services, Network, SAP, Business Apps)• Managed team of 50+ IT Vendor resources across locations in various Geographies.• Responsible for handling Multi Million Dollar IT Budget• Conducted periodic audits to confirm compliance to defined quality processes and flag non-conformance• End to End Vendor Management (Planning, Budgeting, Resourcing, Development, Change Management, Risk management, Status Reporting, Quality… Show more • Handled more than 20 IT Vendors (Shared IT Services, Network, SAP, Business Apps)• Managed team of 50+ IT Vendor resources across locations in various Geographies.• Responsible for handling Multi Million Dollar IT Budget• Conducted periodic audits to confirm compliance to defined quality processes and flag non-conformance• End to End Vendor Management (Planning, Budgeting, Resourcing, Development, Change Management, Risk management, Status Reporting, Quality Assurance)• Delivered IT services as per agreed Timelines, Quality Parameters & Cost• Created strategic partnership with Vendors• Created template for IT Vendor selection which was used by Commercial to choose most appropriate Vendor for various IT services such as SAP, Business & Mobile Apps, IT Infrastructure• Created RFP for IT End User Support Services, MPLS Services, Managed Print Solution Services• Acted as Key stakeholder in discussion, negotiation and selection of IT Vendors for various IT Services• Conducted regular vendor assessment using Vendor Balanced Score Card• Conducted Weekly review of SLA of IT services provided by partners• Good knowledge of MM Module (SAP) ensured timely release of purchase Orders to Vendors• Liaised with business & IT Partners to support new strategic business initiatives in a quick and effective manner• Achieved Increased Productivity & Efficiency which resulted in Cost Saving as well for the Organization• Implemented Change Management process in the Organization• Achieved high level (95%) of end user satisfaction in a survey done among 2000 users Show less

• Handled IT Infrastructure of the group comprising of 3000 users across locations in India. • Managed team of 40 resources along with various IT partners to provide IT Services in the organization• Handled IT Asset Management (Procurement & allocation of assets to users)• Presented Monthly CIO dashboard for review by senior management• End to End Project Management (Planning, Budgeting, Resourcing, Development, Change Management, Risk management, Status Reporting, Quality… Show more • Handled IT Infrastructure of the group comprising of 3000 users across locations in India. • Managed team of 40 resources along with various IT partners to provide IT Services in the organization• Handled IT Asset Management (Procurement & allocation of assets to users)• Presented Monthly CIO dashboard for review by senior management• End to End Project Management (Planning, Budgeting, Resourcing, Development, Change Management, Risk management, Status Reporting, Quality Assurance)• Leading process improvement projects aligned to business priorities in the respective process domains• Creation & implementation of IT roadmap & Strategy for organization• Responsible for Creation & managing Annual IT Budget for the entire Organization• Conduct audits to confirm compliance to defined quality processes and flag non-conformance• Responsible for driving initiatives for process excellence and quality awareness• Define & Implement IT Policies, Processes & framework for various IT Projects and Operations • Act as an interface between IT and Business teams to understand business requirements• Providing coaching and mentoring to ensure effective completion of projects and maintenance of control• Conducting training sessions for various IT processes, solutions and initiatives for team members across locations Show less

Project Management• Project Planning• Providing technical solutions, efforts & Cost estimations• Stakeholder/Client Management• Risk/Issue Management• Change Management• Billing & Account Management• Resource Management• Process & Quality Assurance• Status Reporting and dashboard creationApplication / Software Design & Development• Understanding the technical & functional specifications.• Requirement gathering & preparation of Requirement… Show more Project Management• Project Planning• Providing technical solutions, efforts & Cost estimations• Stakeholder/Client Management• Risk/Issue Management• Change Management• Billing & Account Management• Resource Management• Process & Quality Assurance• Status Reporting and dashboard creationApplication / Software Design & Development• Understanding the technical & functional specifications.• Requirement gathering & preparation of Requirement Specification and Design documents• Creating technology roadmaps & scanning for opportunities to differentiate and making assertions about technology directions• Designing, developing, testing, troubleshooting and debugging of the applications.• Performance tuning and Code restructuring• Handling smooth implementation and testing of the application at client location.• Providing post-implementation, enhancement and maintenance support to client for application.• Managing the defect logging, testing, reviewing, and fixing using various tools• Training sessions on functionality and technology for the team• Documentation (RSD, FDD, HLD, Test Plans & Test Cases)Knowledge Management and Bid Management• Responsible for Process definition, improvement, deployment, control and tracking• Drive the knowledge sharing of the Knowledge management within the various groups of the vertical through the knowledge officer• Preparation of responses to RFP and consolidation of bid proposals/presentations.• Creation of proposal accelerators and response sites to expedite the proposal response process. Show less

Project Manager - Message Services Factory (MSF) – The Travel Programme for British AirwaysThe TTP-BSF is a major business and IT transformation programme that will safeguard the operations of some of British Airways most critical business systems by using J2EE/SOA technology. With the TTP programme, BA aims at removing its reliance on TPF based systems through a combination of Amadeus’ Customer Management (CM) and Flight Management (FM) modules. Messaging services forms an integral… Show more Project Manager - Message Services Factory (MSF) – The Travel Programme for British AirwaysThe TTP-BSF is a major business and IT transformation programme that will safeguard the operations of some of British Airways most critical business systems by using J2EE/SOA technology. With the TTP programme, BA aims at removing its reliance on TPF based systems through a combination of Amadeus’ Customer Management (CM) and Flight Management (FM) modules. Messaging services forms an integral part of such architecture, and the TTP Message Services Factory was created in order to deliver Message Services for TTP. Show less

Chrysler llc develops, manufactures, distributes and sells a wide range of automotive products, mainly passenger cars, light trucks under the brands of Dodge, Jeep and Chrysler. Chrysler has a group of Business Liaisons who interact with their affiliate partners and Vendors to understand the business requirements and assist in implementing the same

The Goodyear Tire & Rubber Company, headquartered in Akron, Ohio, is the world’s largest tire company. PVAP is a part of the Stage Gate Process used in the development of Tire Projects. The objective of PVAP is to be a data collection tool for various Tire Projects. The PVAP application would retrieve the tire product information from sources like SAP, capture all relevant new project/product information and provide for review

Lecturer - IT in Vivekananda Institute of Professional Studies affiliated to Guru Gobind Singh Indraprastha University.