Sumit Gupta Email & Phone Number

Bangalore

India

During my internship at TCS iON, I spearheaded a pivotal initiative titled 'Customer Feedback and Analysis - Process Design.' In this role, I orchestrated the seamless implementation of a comprehensive customer feedback mechanism for an automotive service center. Leveraging cutting-edge tools such as Orange for text analysis and Power BI for advanced visualizations, I meticulously crafted and deployed digitized surveys via Google Forms. By applying my adept data analysis skills, I unearthed invaluable insights pertaining to service quality, pricing strategies, and customer loyalty metrics. This hands-on experience not only honed my proficiency in project management but also deepened my understanding of customer-centric methodologies and the utilization of sophisticated data analytics tools.

Delhi, India

As a Financial Advisor Intern at Zielhoch, Delhi, I conducted extensive research on "Financial Planning for Salaried Employees and Tax Savings Strategies," providing strategic advisory services to clients. I created presentations for potential clients, managed customer service support, conducted niche market analysis, and coordinated with the sales team. Achieving impressive results, I generated ₹3 lakhs in sales revenue through selling savings plans, demonstrating adaptability and results-driven contributions in a fast-paced environment.

Raipur, Chhattisgarh, India

As a Business Operations Executive at Shanti Transport in Raipur from June 2020 to May 2022, I played a pivotal role in optimizing our iron ore transportation operations. I successfully established strategic partnerships and secured contracts with iron ore plants, ensuring a consistent supply chain. I oversaw the procurement and maintenance of a specialized fleet, implementing regular maintenance schedules to ensure peak performance. By identifying and optimizing cost-effective transportation routes, I coordinated effectively with supply chain stakeholders to streamline operations. Additionally, I implemented GPS tracking systems to monitor truck locations, enhancing route efficiency and mitigating diesel theft. My role also involved developing and executing contingency plans for unexpected events, demonstrating my adaptability in managing disruptions. Through fostering strong relationships with industry players, I ensured a reliable and consistent flow of business, significantly contributing to the company's operational success.

Pgdm, Finance And Marketing, 2.83

Activities and Societies: Social Relevant Project- Asha Kiran Hospital, Mysore, Sports- BadmintonA PDGM graduate with a specialization.

Bachelor Of Commerce - Bcom, Accounting And Business/Management