 19+ years of experience in IT Service industry, Associated as a Manager with Infogain. Working in a capacity of Project manager from last 7+ years.  Technically competent professional with expertise in Project delivery, People, Project, Business development, Client Relationship Management and Consulting.  Skilled in providing leadership, direction, strategy and vision in the area of technology, product development, to facilitate and enable growth & business agility. Possess excellent negotiation, organization, relationship management and problem solving and interpersonal skills with cross cultural adaptation. Involved in timely delivery of services and relationship management with key accounts and continuously working with strategically important accounts responsible for optimal revenue realization from the accounts.  Work closely with the Sales and delivery team in managing the customer Proven examples of thought leadership and innovation Manage existing accounts, sustain and grow business, client relationships and operations  Develop account penetration strategies, develop client relationship, understand their pain points, challenges, and goals  Provide thought leadership / innovation in managing strategic customers Manage client expectations, provide updates to the senior management, participate in steering review meetings  Identifying strategic initiatives that help Client business achieve their goals and drive transformational programs Collaboration with internal units to ensure Client objectives are met