Sumit Khemlani Email & Phone Number

Málaga, An, Es

San Diego, California, Us

San Diego, California, Us

Paris, France, Fr

Reporting directly to the VP of Customer Success based in our HQ in Paris, I'm managing a team of three members, with two conversion optimization consultants and one front end developer, with the following duties, in addition the ones of my previous role in the company: - Responsible of department's OKRs definition and its success, ensuring best service delivery through continuous internal training to boost team's strategic and technical skills- Defining service delivery strategy based on workload forecast, efficiency objectives and client's business needs in order to achieve the best return of investment for both sides- Evangelize about conversion optimization and personalization techniques and methodologies to enterprise level companies and C level executivesHelping our Product and Technical teams to develop and maintain the best platform thanks to client's feedback sharing and active participation on the product life cycle activities. Supporting local Sales team in pre-sales activities, demo meetings and technical RFPs and POCs.Supporting local Marketing team in lead generation and content marketing participation.

Paris, France, Fr

Managed a client portfolio of 25 accounts per year from a variety of industries as travel, fashion, pharmacy, online betting and lead generation, and help them in designing and developing conversion optimization and personalization strategies for their on-site customer journeys.End to end ownership of client's conversion optimization project with the following duties: - onboarding of new clients and partner agencies delivering onsite advanced trainings- brainstorm of tests hypothesis after user research- user journey and purchase funnel analysis to identify digital assets weak points - build and maintain the testing roadmap on a quarterly basis- design and development of testing and personalization campaigns through native editor and code (HTML, CSS and JavaScript), including variation edition and custom tracking goals- handle complaints, provide appropriate solutions within time limits and follow up to ensure resolution- analyze tests performance through main KPIs to be improved and deliver business reports shared with C level executives - conduct regular meetings with clients for project follow up and keep track of their learning curve Account Management duties in order to avoid churn and get client's up-sell as showcase of new features, consultancy services consumption and return of investment reports, feedback calls, etc.

Madrid, Madrid, Es

Monitoring online user's activity in web and apps through automated reports delivery on a daily, weekly and monthly basis to major national and international stakeholders. Purchase funnel analysis to identify user experience weak points in order to tests new hypothesis through Optimizely and Qubit. Identifying digital measurement needs and implementation of digital tagging guidelines for third party tools. Technical validation of new digital marketing tools implementation: tracking pixels, cookies, scripts, etc.Web and app audit and heuristic analysis to discover new user's needs and UX improvement to define and develop conversion optimization and personalization strategies.

Boadilla Del Monte, Madrid, Es

Analyzing user online behavior and its journey through bank's main digital assets such as public website, client's private website and mobile application, tracking main KPIs. Development and delivery of recurrent reports of user's online journey to all business areas with digital presence.Tagging guidelines for first and third-party tools such as: Google Analytics Premium, Tealium, Google Adwords, Facebook Ads, Sentisis, Qlik, etc. Sales funnel optimization through user experience improvements done via AB testing.

London, Gb

Paid media campaigns management in cooperation with agencies, mainly for search engines, display advertising, emailing and social media, for both acquisition and loyalty objectives. Tracking of new web features via web analytic's tools such as Adobe Analytics, CrazzyEgg and Qualtrics. Provided support in SEO strategies, also in the UX of new landing pages and new commercial training site for the Sales team.Stock management for the b2b online store.

Calle Ana Mariscal 5, Madrid, Es

Máster En Digital Business (Mdbu+), Negocio Digital, Startups, Marketing Digital

Máster En Dirección De Ecommerce, Negocio Digital, Marketing Online, Comercio Electrónico

Data Analytics

Web Development Bootcamp With Rails, Computer Programming

Graduado En Publicidad Y Relaciones Públicas, Ciencias De La Comunicación

Grau En Publicitat I Relacions Públiques, Ciencies De La Comunicació