Sunelle P. Email & Phone Number

Burnaby, BC, CA

Plano, Texas, US

Edmonton, Alberta, CA

• Leads a team of HR professionals across 3 provinces (BC, AB & ON) in all functional areas of HR including recruitment, onboarding, total rewards, and performance management
• Evolves people practices, systems, and strategies in alignment with the vision of the Chief of Staff (COS). Examples include introducing new policies through the Employee Handbook, implementing an organization-wide.
• Grounded in the organization’s core values and culture, identifies opportunities to advance inclusion and employee health and well-being
• Continuously develops a total value offering to attract and retain high level performers. This includes strategizing and implementing initiatives that enhance compensation, benefits, and leadership development.
• Identifies and analyzes people challenges that can negatively impact the organization and develops and implements solutions with support of team
• Builds relationships with leaders at all levels serving as trusted resources

Edmonton, Alberta, CA

• Led a team of HR Generalists and an HR Coordinator to perform HR tasks related to Recruitment, Culture, and HR Administration
• Coached, nurtured, and grew talent on the P&D team. This included regular one on one meetings, task-related training, encouraging individual professional development, and recruiting for open roles on the team
• Provided guidance and support to the P&D team on designing effective assets, workshops, and programs that enhanced the skills, knowledge, and professional development of participants
• Improved processes and workflows that increased team efficiency and effectiveness. An example is centralizing team requests through the use of a ticketing system
• Collaborated with the P&D team to create and champion events that exemplified the organizations culture and increased employee connection
• Served as an escalation point for confidential and sensitive HR issues while ensuring compliance to relevant legislation

Edmonton, Alberta, CA

• Strategized with the COO to identify gaps and create, acquire, transfer and retain knowledge in support of operational objectives
• Innovated and led workshops on areas like Performance Assessments, One on One Coaching and Total Rewards strategy to improve meaningful connection between leaders and team members
• Created and supported an E-Learning portal and corresponding courses that deliver technical training on a variety of software applications
• Designed and facilitated leadership summits to align department vision with operating strategy
• Coached and supported leadership team in implementing training concepts that drive results

• Analyzed and assessed core business processes to identify areas of improvement. Areas of focus included role retraining, reorganizing procedures and technological tool solution implementations
• Innovated and implemented business solutions. For example, co-creating a simplified CRM to improve the efficiency of the sales process and partnering with a third-party software vendor to design a custom booking platform
• Trained and provided ongoing technical support for newly created CRM. This included creating user guides, facilitating web-based training sessions, and providing additional one on one assistance
• Coached employees through the use of KPIs. Collaborated with managers to identify KPIs, visually represented them on dashboards, and supported leaders in having performance conversations
• Improved recruitment process by designing technical testing for software development hires

Prague, Prague, CZ

• Partnered with the COO to enhance the organizational culture. This included a Strategic One Page planning workshop, Vision, Mission and Core Value workshops, team building retreats, team building events and morale.
• Coached employees in their personal and professional development. Utilized tools like Strengths Finders, Myers-Briggs and Vision and Goals workshops in addition to one on one sessions to enhance growth and reach.
• Co-created a web-based training platform for customer learning and partnered with Third-Party vendor to expand platform reach. Strategized user experience, generated training manuals, facilitated web-based training.
• Managed and executed the full-cycle recruiting process for technical and non-technical positions. This included designing and maintaining a tracking process, writing and posting job descriptions, interviewing.
• Onboarded new employees by setting them up on all systems and prepared their welcome package and activities including meeting with hiring managers to discuss Key Learning Objectives
• Developed and maintained additional elements of a total rewards strategy including RRSP contributions, MSP payments, flex work policies, telecommuting policies, and vacation and sick leave policies

Vancouver, BC, CA

• Managed the Focus on the Store Program which included devising new program initiatives, maintaining the schedule of 800 plus employees, and analyzing trends to look for development opportunities
• Organized and facilitated the Lululemon Onboarding experience by contacting and scheduling various team members, standardizing communication to participants, and personally leading sessions
• Worked closely with the Director of Leadership Development and other members of the leadership team on projects such as securely editing the company’s Operating Principles on a cloud-based site
• Utilized Microsoft Excel, Outlook and Sharepoint along with other tools to manage the needs and communication of 30 plus team members located locally and remotely

• Facilitated the recruitment and selection cycle including creating job postings for a variety of positions, analyzing resumes, and partaking in the panel interview and selection process.
• Conducted a variety of administrative tasks including filing, answering phones, creating and documenting workflow procedures in Microsoft Excel and Word, writing business correspondence, and managing invoices and.
• Inputted and maintained supplier and employee information in the company’s database system; including employee labour entries and supplier contact information.
• Developed HR policies and initiatives such as a workplace health and safety guide, employee development strategies, and workflow revision processes.
• Created and administered a series of team building and social events to boost morale, increase team cohesion and local community involvement.

• Developed a series of activities, and then coordinated a team of fifteen youth leaders to implement, monitor, and safely administer the events.
• Created appropriate inter-departmental documentation such as a budget, timeline, diagrams, and appropriate participatory forms.
• Completed a final report on overall success of the program, and delivered a detailed group of documents to ensure knowledge retention for future coordinators.

• Developed a recruitment and selection process and then implemented it in order to find a new Executive Assistant for the Executive Director.
• Designed a policy and procedure manual on harassment reduction in the workplace, and utilized Microsoft Power Point to create a related presentation.
• Updated the existing policy and procedure manual in order to ensure legislative compliance with the Employment Standards Act.

Winnipeg, Manitoba, CA

• Recruited and selected new team members through the development and implementation of a multi-stage screening process.
• Developed and implemented work improvement solutions - analyzed reasons for decrease in sales performance, targeted areas for decline, and designed appropriate solutions.
• Coached employees in their professional development by facilitating training seminars.

Bachelor Of Business Administration (Bba), Human Resources And Marketing

Chartered Professional In Human Resources (Cphr)