Anna Lin Email & Phone Number

San Diego, California, United States

• Communicate with patients and doctors on a daily basis through phones, emails, and other communication apps, both domestically and internationally.
• Scheduling and coordinating all patients testing/examinations, IVF Procedure, and treatment plans and protocols, and other onsite visits.
• Provide instant communication and responses to any inquiries between doctors and patients.
• Scheduling and coordinating meetings and consultations between doctors and patients.
• Providing professional explanations and translation to both doctors and patients to ensure no misunderstanding between them.
• Maintain and update all patient chart information, records, and documentation to ensure accuracy.

San Diego, CA

• Ensuring warehouse flow and quality check.
• Warehouse duties-Scanning, sorting, printing shipping labels and related tasks.
• Helped new associates to do required tasks.

• Rotated between different departments as a part of the three-month rotational program.
• Assisted project managers to manage development projects and implemented new procedures.
• Coordinated with project managers and vendors to implement the APP and bonus point reward.
• Performed data analysis on potential customers with loan requirements.
• Participated and contributed to the completion of cross-departmental tasks and cases.
• Presented detailed project plans, budget, target market, benefits and proposals to upper management.

• Developed Google Adwords methods to maximize marketing effectiveness within budget.
• Participated in Google’s intensive training courses and completed course requirements.
• Trained with first-hand information about organization, operation, and tools of Google Adwords.

Taoyuan County, Taiwan

• Lectured finance students in SAP based ERP systems on IBM finance module manager programs..
• Designed SAP-ERP training materials for ERP system operations.
• Trained the next finance lecturer group.

• Led a team won first prize in the 2013 contest that cooperated with Aiga Food CEO and manager.
• Defined new market position, identified the potential clients/ prospects, and adjusted the product/service according to the customer demand and increased company awareness and exposure.
• Responsible for building and integration of internet marketing platforms including Facebook, Blog, YouTube and official website.
• Designed and executed media campaign, event planning and marketing activities.
• Achieved 10.65% Facebook fans (99% of the expected target market) within a week in Taiwan area.
• Applied teamwork, social media and process optimization skills to improve marketing plans for the firm.

• Led a team to develop a mobile peritoneal dialysis platform for the educational hospital (1712 hospital bed).
• Worked closely with patients, doctors and nurses to meet clinical and regulatory requirements.
• Implement solutions that maximize system efficiency and effectiveness and prevent system issues.
• Achieved patient self-care and automatic warning to doctors and nurses’ side.

Master Of Business Administration (M.B.A.), Marking

Master Of Business Administration (M.B.A.), Information Management

Bachelor'S Degree, Healthcare Administration And Medical Informatics