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Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

- Oversaw stock management and accurately conducted inventory counts to enhance sales performance.- Created and managed user accounts, configuring access rights and providing necessary training.- Proficient with several CRMs used by the business, such as Salesforce, Siebel, Mobile Help Desk, etc.- Troubleshot malfunctions and diagnosed issues for equipment and components.- Collaborated with store and area managers to develop Power BI Dashboards for team meetings.- Ensured efficient ticket management while meeting performance targets.- Collaborated with employees to evaluate new software performance and reach technical requirements.

Kingsgrove, New South Wales, Australia

- Scheduled and attended pre-event meetings with clients to discuss event details and objectives.- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.- Created floor plans, seating arrangements, and other visuals as needed for each event.- Conducted onsite inspections prior to events to identify any potential issues or risks.- Coordinated plans and specific event needs with internal personnel.- Contributed to the complete event planning process on the day of implementation.

Rozelle, New South Wales, Australia

- Led efforts to upgrade the business's Square POS system for a more efficient shopping experience.- Ensured timely assistance to customers with politeness for building strong customer relationships.- Ensured compliance with company policies and procedures.- Achieved consistent stock availability through effective inventory management.- Oversaw quality control to identify inconsistencies and malfunctions.- Performed administrative duties such as filing, data entry.- Assessed customer requirements and implemented strategies to enhance product/service attractiveness for wider audience.

North Sydney, New South Wales, Australia

- Ensured safe and welcoming environment for the customers.- Maintained the outlook of the store through dusting, cleaning and restocking merchandise.- Error free use of POS to conduct transactions.

Sydney, New South Wales, Australia

- Ensured proper customer service- Stock replenishment duties.- Cashier duties.- Compliant guidelines.

Bondi Junction, Interchange

- Enforced quality service standards to meet customer satisfaction- Trained the new staff members following proper guidelines- Restocked and replenished restaurant merchandise- Maintained and monitored food safety whilst overseeing preparation

Sydney, New South Wales, Australia

Master Of Information Technology, Information Technology

Bachelor Of Information And Technology, Software Development