Sales/Ops Manager
Mobilift Liberia Ltd
Monrovia, Liberia
MOBILIFT LIBERIA LTD, Monrovia, LiberiaGeneral ManagerMay'13 – Aug'14 #Accountable for every day operations, administration & business developmentAs a General Manager I was responsible for administrative functions, business functions, decision-making, analyzing situations & determining the best course of action. I was performing the standard operating procedures in a accomplished manner. I was liable for creating an operating environment that assures consistent clientele satisfaction, monitoring the performance of the staffs, financial reporting, maintaining product and service quality standards by conducting ongoing evaluations and investigating complaints. My duties in firm included such as development of accurate and aggressive long & short range financial objectives consistent with the Company's mission statement. I was responsible for preparing the financial reports for management that clearly explain operational effectiveness, trends and variances, active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations and the maintenance of an appropriate level of community public affairs involvement. #executing the marketing, sales & operational activities and producing results that meet or exceed the Business planI was also liable for establishing and maintaining applicable preventive programs to protect the physical assets of the firm, managing the recruitment and selection process as well as judging the potentiality of the candidates for hiring. Providing the disciplinary coaching & training, communicating values, strategies & objectives, assigning accountabilities, planning, monitoring, and appraising job results were also my essential duties. The development of incentives, offering information and opinions along with provision of educational opportunities were the functions I performed.