Susan A. Email & Phone Number

Kirkland, Wa, Us

Kirkland, Wa, Us

Seattle, Washington, United States

• Partnered with AI developers and subject matter experts to create over 20 precise and comprehensive technical documents, ensuring all materials met industry standards.• Simplified intricate technical concepts into user-friendly content, improving product usability by 20%. • Authored detailed user manuals, API documentation, and guides, enhancing clarity, accuracy, and accessibility for end users, leading to a 25% reduction in customer support inquiries.• Implemented… Show more • Partnered with AI developers and subject matter experts to create over 20 precise and comprehensive technical documents, ensuring all materials met industry standards.• Simplified intricate technical concepts into user-friendly content, improving product usability by 20%. • Authored detailed user manuals, API documentation, and guides, enhancing clarity, accuracy, and accessibility for end users, leading to a 25% reduction in customer support inquiries.• Implemented standardized templates and style guides to ensure consistency across all technical documents.• Conducted thorough reviews and edits of technical content to ensure clarity, conciseness, and correctness.• Coordinated with cross-functional teams to gather and incorporate feedback, continuously improving the quality of documentation.• Utilized various tools and platforms (e.g., Markdown, HTML, Confluence) to create and manage technical content, adapting to evolving project needs Show less

Kathmandu, Bāgmatī, Nepal

• Facilitated communication with over 25 stakeholders, collecting feedback and ensuring alignment with the organization’s goals, resulting in a 15% increase in stakeholder satisfaction.• Developed content marketing strategies that expanded the organization’s online reach by 40%, increasing donor engagement by 25% through targeted campaigns. • Played a key role in enhancing digital presence by developing a new website, translating over 50 documents, and transferring more than 100… Show more • Facilitated communication with over 25 stakeholders, collecting feedback and ensuring alignment with the organization’s goals, resulting in a 15% increase in stakeholder satisfaction.• Developed content marketing strategies that expanded the organization’s online reach by 40%, increasing donor engagement by 25% through targeted campaigns. • Played a key role in enhancing digital presence by developing a new website, translating over 50 documents, and transferring more than 100 pieces of content, which improved user experience and accessibility.• Translated and transferred key content and documents to ensure accessibility and reach for diverse audiences.• Coordinated with cross-functional teams to streamline marketing efforts, resulting in increased brand visibility and engagement.• Conducted market research and analysis to inform strategic decisions, optimizing content for target audiences Show less

Seattle, Washington, United States

• Planned and managed networking and recruitment events, demonstrating effective budget management skills both online and in person.• Implemented creative online events during the pandemic outbreak, resulting in a 16% increase in retention rates and enhanced member engagement.• Coordinated with chapter members to streamline recruitment efforts, ensuring a smooth bidding process and high participation rates.• Developed and executed marketing strategies, attracting… Show more • Planned and managed networking and recruitment events, demonstrating effective budget management skills both online and in person.• Implemented creative online events during the pandemic outbreak, resulting in a 16% increase in retention rates and enhanced member engagement.• Coordinated with chapter members to streamline recruitment efforts, ensuring a smooth bidding process and high participation rates.• Developed and executed marketing strategies, attracting high-caliber members and increasing membership applications by 20%.• Organized virtual and in-person workshops to support new member onboarding, achieving a 95% satisfaction rate among new members.• Monitored and analyzed recruitment metrics, using data-driven insights to improve future event planning and member engagement Show less

Kathmandu, Bāgmatī, Nepal

• Collaborated with a team of 5 women who had experienced domestic violence to raise awareness and secure over $6,000 in funds through monthly events and campaigns.• Conducted in-depth research and analysis, contributing to the development of 6 persuasive proposals, agreements, and contracts, resulting in a 15% increase in successful bids.• Played a key role in enhancing the organization's digital presence by developing a new website, translating, and transferring over 100… Show more • Collaborated with a team of 5 women who had experienced domestic violence to raise awareness and secure over $6,000 in funds through monthly events and campaigns.• Conducted in-depth research and analysis, contributing to the development of 6 persuasive proposals, agreements, and contracts, resulting in a 15% increase in successful bids.• Played a key role in enhancing the organization's digital presence by developing a new website, translating, and transferring over 100 documents, which increased web traffic by 30% within the first three months.• Collaborated with a team of women to raise awareness and funds. Conducted comprehensive research to inform the development of persuasive proposals, agreements, and contracts ensuring effective communication with stakeholders. • Played key role in organizations digital presence by developing new website, including translating and transferring documents to enhance accessibility and usability. Show less

Greater Seattle Area

Taught game development to elementary students in afterschool classes through Scratch, instructed higher level classes on Python and web development to middle school students, lead summer camps and online classes.

Master Of Science - Ms, Information Management

Bachelor Of Arts - Ba, Communications Minor Informatics

Activities and Societies: Delta Zeta Sorority Model United Nations