Susan A. Email and Phone Number
Aspiring towards a career in product/program management and consulting, with a strong focus on data-driven decision-making and strategic information management. Passionate about leveraging insights to drive organizational success and innovation. Dedicated to promoting diversity, equity, and inclusion in all professional endeavors.SKILLS:• Content Strategy Development • Program Management • Research Writing• Cross-Functional Communication • Wireframing and Prototyping• Design Web/Content DevelopmentTECHNOLOGIES:• R• SQL• Adobe Illustrator• MATLAB• Microsoft Office• HTML• Slack• Microsoft Teams• Figma• FigJam
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Graduate Teaching AssistantUniversity Of Washington Information SchoolKirkland, Wa, Us -
Technical WriterOutlier Ai Jan 2024 - Mar 2024Seattle, Washington, United States• Partnered with AI developers and subject matter experts to create over 20 precise and comprehensive technical documents, ensuring all materials met industry standards.• Simplified intricate technical concepts into user-friendly content, improving product usability by 20%. • Authored detailed user manuals, API documentation, and guides, enhancing clarity, accuracy, and accessibility for end users, leading to a 25% reduction in customer support inquiries.• Implemented… Show more • Partnered with AI developers and subject matter experts to create over 20 precise and comprehensive technical documents, ensuring all materials met industry standards.• Simplified intricate technical concepts into user-friendly content, improving product usability by 20%. • Authored detailed user manuals, API documentation, and guides, enhancing clarity, accuracy, and accessibility for end users, leading to a 25% reduction in customer support inquiries.• Implemented standardized templates and style guides to ensure consistency across all technical documents.• Conducted thorough reviews and edits of technical content to ensure clarity, conciseness, and correctness.• Coordinated with cross-functional teams to gather and incorporate feedback, continuously improving the quality of documentation.• Utilized various tools and platforms (e.g., Markdown, HTML, Confluence) to create and manage technical content, adapting to evolving project needs Show less -
Program ManagerWomen For Human Rights, Single Women Group (Whr) Aug 2023 - Dec 2023Kathmandu, Bāgmatī, Nepal• Facilitated communication with over 25 stakeholders, collecting feedback and ensuring alignment with the organization’s goals, resulting in a 15% increase in stakeholder satisfaction.• Developed content marketing strategies that expanded the organization’s online reach by 40%, increasing donor engagement by 25% through targeted campaigns. • Played a key role in enhancing digital presence by developing a new website, translating over 50 documents, and transferring more than 100… Show more • Facilitated communication with over 25 stakeholders, collecting feedback and ensuring alignment with the organization’s goals, resulting in a 15% increase in stakeholder satisfaction.• Developed content marketing strategies that expanded the organization’s online reach by 40%, increasing donor engagement by 25% through targeted campaigns. • Played a key role in enhancing digital presence by developing a new website, translating over 50 documents, and transferring more than 100 pieces of content, which improved user experience and accessibility.• Translated and transferred key content and documents to ensure accessibility and reach for diverse audiences.• Coordinated with cross-functional teams to streamline marketing efforts, resulting in increased brand visibility and engagement.• Conducted market research and analysis to inform strategic decisions, optimizing content for target audiences Show less -
Continuous Open Bidding ChairDelta Zeta Sorority Dec 2021 - Jan 2023Seattle, Washington, United States• Planned and managed networking and recruitment events, demonstrating effective budget management skills both online and in person.• Implemented creative online events during the pandemic outbreak, resulting in a 16% increase in retention rates and enhanced member engagement.• Coordinated with chapter members to streamline recruitment efforts, ensuring a smooth bidding process and high participation rates.• Developed and executed marketing strategies, attracting… Show more • Planned and managed networking and recruitment events, demonstrating effective budget management skills both online and in person.• Implemented creative online events during the pandemic outbreak, resulting in a 16% increase in retention rates and enhanced member engagement.• Coordinated with chapter members to streamline recruitment efforts, ensuring a smooth bidding process and high participation rates.• Developed and executed marketing strategies, attracting high-caliber members and increasing membership applications by 20%.• Organized virtual and in-person workshops to support new member onboarding, achieving a 95% satisfaction rate among new members.• Monitored and analyzed recruitment metrics, using data-driven insights to improve future event planning and member engagement Show less -
Summer InternWomen For Human Rights, Single Women Group (Whr) Jun 2019 - Sep 2019Kathmandu, Bāgmatī, Nepal• Collaborated with a team of 5 women who had experienced domestic violence to raise awareness and secure over $6,000 in funds through monthly events and campaigns.• Conducted in-depth research and analysis, contributing to the development of 6 persuasive proposals, agreements, and contracts, resulting in a 15% increase in successful bids.• Played a key role in enhancing the organization's digital presence by developing a new website, translating, and transferring over 100… Show more • Collaborated with a team of 5 women who had experienced domestic violence to raise awareness and secure over $6,000 in funds through monthly events and campaigns.• Conducted in-depth research and analysis, contributing to the development of 6 persuasive proposals, agreements, and contracts, resulting in a 15% increase in successful bids.• Played a key role in enhancing the organization's digital presence by developing a new website, translating, and transferring over 100 documents, which increased web traffic by 30% within the first three months.• Collaborated with a team of women to raise awareness and funds. Conducted comprehensive research to inform the development of persuasive proposals, agreements, and contracts ensuring effective communication with stakeholders. • Played key role in organizations digital presence by developing new website, including translating and transferring documents to enhance accessibility and usability. Show less -
InstructorCoding With Kids Sep 2017 - Jun 2019Greater Seattle AreaTaught game development to elementary students in afterschool classes through Scratch, instructed higher level classes on Python and web development to middle school students, lead summer camps and online classes.
Susan A. Education Details
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Information Management -
Communications Minor Informatics
Frequently Asked Questions about Susan A.
What company does Susan A. work for?
Susan A. works for University Of Washington Information School
What is Susan A.'s role at the current company?
Susan A.'s current role is Graduate Teaching Assistant.
What schools did Susan A. attend?
Susan A. attended University Of Washington Information School, University Of Washington.
Not the Susan A. you were looking for?
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Susan Phillips
Elkridge, Md -
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Susan A. Howard
New Holland, Pa -
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