As a Multi-Trade Service Coordinator at MeadowBrook Construction, I leverage my 15+ years of experience in dispatch and customer service management to ensure the smooth and efficient operation of our multi-trade services. I also hold certification as a Safety Compliance Manager, specializing in drug and alcohol testing, and I adhere to the highest standards of quality and safety in every project.I excel at organizing, prioritizing, and scheduling appointments for various trades, such as electricians, plumbers, carpenters, and painters. I use various software tools, such as Microsoft Office, Quickbooks, FieldEdge, and GPS software, to track and monitor the progress and location of each technician. I also communicate effectively with clients, technicians, and vendors, providing estimates, invoices, permits, and notifications as needed. I am adept at solving problems creatively and resolving conflicts diplomatically. I work well independently and as a positive team player, driven by concise decision making and customer satisfaction.