Susan Chambers

Susan Chambers Email and Phone Number

Associate Director Clinical Operations- TMF @ Xentria, Inc.
chicago, illinois, united states
Susan Chambers's Location
Greater Boston, United States
Susan Chambers's Contact Details

Susan Chambers personal email

About Susan Chambers

Consultant with experience in project management, program management, relationship management and operations. History includes project management of large-scale telephony projects, training delivery from small to auditorium and executive, management of global 7x24 conference services centers, sales and program management of outsourced professional services offerings. Additional skills include detailed project management skills, strong leadership and negotiating skills, excellent communication and presentation skills as well as an in-depth knowledge of traditional PBX and Unified Communications systems and videoconferencing technologies,

Susan Chambers's Current Company Details
Xentria, Inc.

Xentria, Inc.

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Associate Director Clinical Operations- TMF
chicago, illinois, united states
Website:
xentria.com
Employees:
5
Susan Chambers Work Experience Details
  • Xentria, Inc.
    Associate Director Clinical Operations-Tmf
    Xentria, Inc. Jul 2024 - Present
    United States
  • Virtual Project Specialists, Llc
    Founder/Consultant
    Virtual Project Specialists, Llc Jan 2013 - Sep 2024
    Greater Boston Area
    Provided clinical operations project management and consulting services specific to Trial Master File, SOP and plan development.
  • Maestri Consultants
    Unified Communications Consultant
    Maestri Consultants Jun 2005 - Nov 2012
    Key member of virtual team supporting CISCO Unified Communications deployments. Specific consulting service specialties include: Baseline Inventory, Database Analysis, Discovery and In-depth Station Audit and Design Services, Contact Center Development, Call Flow Design, and End User and Executive Training
  • Act Teleconferencing
    Director Global Client Services
    Act Teleconferencing 2003 - 2005
    Managed global team of Client Service Managers. Responsible for key client retention and satisfaction with outsourced managed videoconferencing product offering. Presented new product offerings within existing account base. Provided RFP response and presentation to new global client prospects.
  • Act Teleconferencing
    Director Operations
    Act Teleconferencing 2001 - 2003
    Responsible for delivery of managed conference services offering for contracted clients, well as delivery of ad hoc conferencing. Managed team of Conference Schedulers and Video Engineers located in US and UK to provide 7x24 coverage.
  • Picturetel
    Manager Us Client Services Team
    Picturetel 1999 - 2001
    Managed team of US Client Service Managers responsible for client satisfaction within account base. Provided RFP and sales support. Responsible for on-boarding new clients.
  • Picturetel
    Client Services Manager
    Picturetel 1996 - 1999
    Responsible for client satisfaction with managed videoconferencing offering. Delivered monthly client reporting and assisted with on-boarding new sites and service offerings.
  • Nynex (Now Verizon)
    Network Account Manager
    Nynex (Now Verizon) 1995 - 1996
    Network Account Manager in the Business Customer Service Ctr with responsibility for client satisfaction and telecom project activity within assigned acount base.
  • Harvard University
    Telecom Account Manager
    Harvard University 1991 - 1995
    Responsible for project management of all telephone move, add and change activity. Coordinated with vendor, client and internal teams.

Susan Chambers Skills

Telecommunications Unified Communications Management Managed Services Voip Program Management Project Management Sales Operations Team Building Call Centers Video Conferencing Vendor Management Customer Satisfaction Outsourcing

Susan Chambers Education Details

Frequently Asked Questions about Susan Chambers

What company does Susan Chambers work for?

Susan Chambers works for Xentria, Inc.

What is Susan Chambers's role at the current company?

Susan Chambers's current role is Associate Director Clinical Operations- TMF.

What is Susan Chambers's email address?

Susan Chambers's email address is su****@****ail.com

What is Susan Chambers's direct phone number?

Susan Chambers's direct phone number is +150854*****

What schools did Susan Chambers attend?

Susan Chambers attended University Of Massachusetts Amherst, Boston Latin School.

What are some of Susan Chambers's interests?

Susan Chambers has interest in Collecting Antiques, Cooking, Exercise, Electronics, Home Improvement, Collecting Art, Reading, Crafts, Gourmet Cooking, Music.

What skills is Susan Chambers known for?

Susan Chambers has skills like Telecommunications, Unified Communications, Management, Managed Services, Voip, Program Management, Project Management, Sales Operations, Team Building, Call Centers, Video Conferencing, Vendor Management.

Who are Susan Chambers's colleagues?

Susan Chambers's colleagues are Rebecca K., Amit Pithadia, Thomas Matthews, Shakuntala Maharaj, Kathleen Shanahan, Erin Paynich, Pharmd.

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