Susan Chaney Email and Phone Number

Utilize my extensive knowledge and experience as a Freelance and Professional Technical Writer/Editor and Designer of Multi-Media Marketing campaigns. With media and advertising arenas changing at astounding rates, I can offer your company everything from traditional marketing such as creative copy and promotion for your already-developed website as well as expertise and tactical implementation of Social Media optimization (SMO) and Search Engine Optimization (SEO) strategies and implementation of full-scale pull-media mobile marketing campaigns. My goal is to increase your bottom line and make your company a household name.Have previously worked with Westley (aka, Dread Pirate Roberts), Kick-Ass, Bluntman and Chronic, and Phil the Prince of Insufficient Darkness and Ruler of Heck. Limited only in my abilities to do Plumbing and Electrical work.

Responsible for all aspects of agent support, transaction coordination & resolution as well as onboarding and training in company suite of applications. Duties include support of office (over 80 agents) in all Coldwell Banker proprietary platforms including Marketing and advertising, Client Relationship Management, and daily use of Xpressdocs, Zipforms, Microsoft Office/365, and other affiliated platforms.

Responsible for managing, launching and continuous Brand marketing of all Agents, properties, and collateral marketing materials through online media channels.Post Portfolio Magazine features, company news, market reports, rotated listings, and press releases across all Social Media channels (Facebook, Twitter, Instagram, Pinterest, Snapchat, Yelp).Maintain RRE website with current photos, bios and make changes which include basic HTML coding.Maintain the Company Housebuzz Blog using WordPress.Maintain Realtor.com and Who’s Who in Luxury Real Estate Brokerage Dashboards.Implement hashtags, keywords, and metatags to increase overall social engagement and rankingsInstall and report Google Analytics on specific sites so as to identify ways to increase engagement.Implement and maintain tracking system, through GSuite, for online marketing, print, and social.Implement and maintain company Photo archiving system consisting of hundreds of albums.Develop and integrate Client Activity Reporting procedures for company-wide use in Planet RE CRM.Use Fiery Command Workcenter Application and Calibrator to print Company and Agent Branded Print Collateral on the Canon ImagePRESS c700.Create Individual Property and Community Websites in Agent Marketing (AM) and optimize.Create shortened URLs, as needed, for marketing and advertising.Use Canva, QuizMaker, and Lunapic to help create quick Social Media graphics.Modify and enhance syndicated YouTube Channel videos.Create and curate content for 16 Facebook Business pages in local niche markets.Integrate Flex Multiple Listing Service (MLS) into recording procedures.Troubleshoot print, email, and office technology issues, manage all office and agent computers/laptops and Install drivers & security programs, as needed.Manage weekend administrators so as to optimize their time.

Developed and taught a cutting-edge, blended, web design class to High School students.

Managed the Tech Media Department and employees working on the Response Engineering and Analytical Contract (REAC) for the Environmental Protection Agency (EPA).Wrote and edited text for technical deliverables.Designed and maintained the Environmental Response Team's web page.Designed, wrote, and edited posters, papers and slide presentations.Worked closely with client and vendors to determine deliverables, expectations, and scheduling of multiple tasks.Traveled with the client to give environmental presentations.

Designed, composed and edited layout of a 12- to 16-page newsletter (every 10 days). Composed weekly advertisements for legal publications. Produced catalogs, publications, brochures, pamphlets as well as all other marketing materials for the NJ ICLE on a stand-alone Macintosh.

Wrote, edited, and designed correspondence, reports, proposals, and presentations for various government contracts including, but not limited to, the National Oceanic and Atmospheric Administration (NOAA), the Federal Aviation Administration (FAA), the United States Coast Guard (USCG), and various other departments of the federal government. Met with clients and completed contracted deliverables in a timely and professional manner.