Operational leader of three Michelin-starred restaurants, including a catering division and the executive office of a small restaurant group. Managed multiple diverse departments and initiatives simultaneously while supervising staff/vendors, and ensuring brand longevity. • Oversee the Special Projects department and establish objectives and schedules. • Oversee the Front of House team at Little Pearl and Extra Fancy. • Monitor budget and track expenditures for new design projects, repairs & maintenance. • Manage, oversee and approve all repair & maintenance and preventive services for buildings. • Assist with strategic planning of marketing campaigns through various platforms. • Assist with selecting, procuring, and maintaining FF&E in line with brand vision. • Manage all restaurant group licenses, permits, leases, and staff certifications. • Work with Human Resources to advertise positions and interview candidates.

Coordinated systems and procedures while helping create and monitor new strategies for small Michelin-starred restaurant group. Connected company-wide departments, external vendors, and staff; provided confidential administrative support. • Performed monthly walkthroughs of restaurants and advised / oversaw improvements. • Managed budgets for repair and maintenance work; received requests for jobs. • Oversaw requests for purchases, tracked orders, and ensured adherence to contracts. • Assisted Founder & Creative Director with managing external-facing brands through social media.

Created remarkable experiences for guests through warm, hospitable customer service before, during and after dinner service. Utilized quick decision and problem solving skills to achieve highest quality assistance via written, phone and direct in-person communication in response to guest related situations.

Oversaw lab and office management, project management, and conservation technician processes while providing expert technical guidance, program support, and administrative assistance to the Chief of Conservation and five Conservators at the Lunder Conservation Center. • Oversaw more than $400K worth of digital x-radiography, laboratory, environment monitoring, and photographic equipment as department Accountable Property Officer. • Provided administrative support and oversight of annual department budget and grant spending as Unit Fund Reporter. • Planned, developed, and executed the logistics surrounding annual large-scale conservation treatments, working closely with museum-wide departments and outside contractors

Conserved, restored, and decoratively painted nationally historic building interiors, privately owned homes, and works of art. Examined and documented, performed conservation treatments, purchased and managed materials and supplies, prepared chemicals mixtures, and periodically supervised other staff.