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Software Engineer/Documentation Coordinator/Project Manager with 25 years of experience including everything from help desk technician to web developer. Experience includes troubleshooting technical problems, running and terminating Category 5 cable, administering a LAN, programming with MS Access/Delphi/HTML/XML, constructing, testing and maintaining relational databases, writing manuals for internal programs as well as corporate server software, editing, and formatting different forms of technical/marketing documentation for a variety of industries, including human resources, information technology, and non-profit organizations.
Painted Lakes
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OwnerPainted Lakes Jan 2016 - PresentBryson, TexasOwner at Painted Lakes Venue in Bryson, Texas. This is a gorgeous wedding venue that offers outdoor weddings, barn weddings, and overnight accommodations.
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OwnerLittle Cowboy Carriage Service Apr 2013 - Jul 2016Bryson, TexasI own and operate a successful horse and carriage service in North Texas. We escort clients to their events including weddings, proms, Quinceaneras, Sweet 16 parties, princess parties, little cowboy parties, corporate events, and last rides.Visit us at www.littlecowboycarriageservice.comLike us on Facebook www.facebook.com/littlecowboycs Follow us www.twitter.com/littlecowboycs Pin us at www.pinterest.com/littlecowboycs
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Project ManagerTarrenpoint Jul 2013 - Oct 2014Houston, Texas Area* Provided status of quality and status of projects at weekly meetings. * Determined project roles of team members based on project requirements, time frames and budget. * Defined skills sets required for projects and determining resource required including software, staffing, and hardware. * Continually searching for opportunities to increase customer satisfaction and improve client relationships. * Acquiring new projects from clients as the opportunity arises.* Managing a SharePoint team -
Documentation Coordinator/Team LeadTarrenpoint Jan 2004 - Jul 2013Wichita Falls, Texas Area* Researched, developed, implemented, trained employees and maintained software applications residing on an internal SharePoint.* Researched, developed, tested and implemented programs using MS Access back-ended by SharePoint 2007. Also developed user guides, provided employee training and database maintenance. * Researched, wrote, edited, and formatted online help systems, installation and user manuals for new software and training guides/manuals for new software implementation. * Developed web pages for clients using Robohelp, XMLSpy and HTML. Created and edited illustrations for user guides, white papers, and other technical documents. Maintained multiple help projects and attended related team meetings.* Researched, wrote, edited, formated, and maintained online help file, user guides, release note, and ancillary projects authored in XMLSPY that require you to use tags and elements when authoring the content as well as creating and editing DTDs. All files are written in XML code for ease of integration for the online help into software product and follow the DocBook 3.0 standard. Online help files are checked in through SVN and are part of the nightly software build and integrate with the software program. Build the online help, user guide and release notes and ancillary files locally using the XIDI Ant Farm to QA the files before submission to SVN. Ant is a Java-based build tool that is controlled by a build file written in XML. The XIDI Ant Farm is a collection of ant build files and XSLT transforms that are used to build XIDI applications. Use the XIDI Ant Farm to create output documents (HTML, PDF, TXT and other output formats) from XML source documents. * Researched, prepared, compiled user specifications in Confluence .* Provided leadership, training, and mentoring to a team of technical writers. -
System Support SpecialistTexas Department Of Criminal Justice Nov 2002 - Sep 2003Huntsville, Texas* Resolved technical problems with various networked equipment including hubs, workstations, servers, cabling, and software issues. * Served as network administrator. * Wrote various MS Access programs as well as manuals including procedures and other technical instructions relating to the programs. -
ProgrammerTexas Department Of Criminal Justice Feb 1996 - Jan 2001Researched, developed, implemented and maintained internal software applications for employees.* Developed and maintained DB2 Universal Database client/server programs for various departments to track human resources information utilizing Delphi 3, 4, 5, SQL, and MS Access 97/2000. * Provided technical documentation of applications for developer reference as well as user guides. Provided assistance in planning, development and implementation of policies and procedures related to programmatic operations. Coordinated planning, developing, and testing of new applications. Developed special reports utilizing Access, Reportbuilder, QuickReports, and other report writing tools. Provided routine maintenance of databases. Served as the backup network administrator on a Novell Netware LAN with 150+ users. Served as a member of the web development team and produced ASP and HTML files for the www.tdcj.state.tx.us website. -
System Support SpecialistTexas Department Of Criminal Justice Apr 1994 - Feb 1996Huntsville, TexasResolved technical problems with various networked equipment including hubs, workstations, servers, cabling, and software issues. * Formatted, reloaded and installed workstations. Terminated Category 5 cable for connectivity to all hubs, workstations, printers, switches, and servers. Served as network administrator as needed. * Trained all new technicians and wrote manuals regarding procedures and other technical instructions. Served as Technical Trainer for all employees. Wrote user guides and instructed classes for users regarding the network concepts, use of technical equipment and related software.
Susan Lake Skills
Frequently Asked Questions about Susan Lake
What company does Susan Lake work for?
Susan Lake works for Painted Lakes
What is Susan Lake's role at the current company?
Susan Lake's current role is Owner at Painted Lakes.
What is Susan Lake's email address?
Susan Lake's email address is su****@****net.com
What is Susan Lake's direct phone number?
Susan Lake's direct phone number is +194022*****
What are some of Susan Lake's interests?
Susan Lake has interest in Digital Photography, Horse Drawn Carriages, Horses.
What skills is Susan Lake known for?
Susan Lake has skills like Sharepoint, Xml, Software Documentation, Technical Documentation, Testing, Program Management, Integration, Databases, Quality Assurance, Html, Troubleshooting, Access.
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Susan Lake
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Susan Lake
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Susan Tyrrell
Holistic Aging And Wellness |Life Experience & Empowerment | Faith-Based Recovery Advocate |Holistic Recovery & Renewal |50+ Women’S Health Advocate| Empowerment Through Faith | Wellness & Personal Growth MentorShushan, Ny
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