Susan Wilcox

Susan Wilcox Email and Phone Number

Licensed Optician @ Eyetopia Inc.-The Eyewear Vault
Hedgesville, WV, US
Susan Wilcox's Location
Hedgesville, West Virginia, United States, United States
Susan Wilcox's Contact Details

Susan Wilcox personal email

n/a
About Susan Wilcox

I am a very passionate about the things I feel are important, family and community both. That being said when I come to work I bring that same passion with me. I truly enjoy being able to help people and make a difference in their lives.

Susan Wilcox's Current Company Details
Eyetopia Inc.-The Eyewear Vault

Eyetopia Inc.-The Eyewear Vault

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Licensed Optician
Hedgesville, WV, US
Website:
eyetopiainc.com
Employees:
4
Susan Wilcox Work Experience Details
  • Eyetopia Inc.-The Eyewear Vault
    Licensed Optician
    Eyetopia Inc.-The Eyewear Vault
    Hedgesville, Wv, Us
  • Myeyedr.
    General Manager
    Myeyedr. Dec 2020 - Present
    United States
  • America'S Best Contacts &Eyeglasses
    General Manager
    America'S Best Contacts &Eyeglasses Aug 2012 - Dec 2020
    Hagerstown Md
    *Detailed research for profit and loss and how to increase revenue *Business building and growth*retention of patient base through recalls and good customer service*development and growth of assistant managers to better understand the business*focus on product knowledge and needs of the patient*marketing at health fairs, ext.*connecting with competition for better recruitment of doctors and staff*growing managed care business*building relationships within the local community and businesses owners
  • Americas Best Contacts And Eyeglasses
    Optician, Aboc
    Americas Best Contacts And Eyeglasses Apr 2012 - Aug 2012
    Assist patients in selecting properly fit frames and educating them on the different types of options that will fit their needs and wants. I also dispense glasses to patients to again insure proper fit and function. We needed I have been used as a technician for the doctor to pre test a patient and do instructional classes to teach patients how to use and care for their new contact lenses. I also help business build and engage other associates by going out to nursing homes and doing free cleaning and adjustments for the residents. I encourage the other opticians to learn more to become certified and help them with any questions or training they may need.
  • Walmart
    Vision Center Manager
    Walmart Jun 2002 - Feb 2012
    Responsible for meeting and exceeding budgetary expectations Managed profit and loss on monthly basis and researched to find places to improve to increase numbersAssisted in the training of associates in order for them to become certified or become promotedProvided excellent customer service whenever possible as well as trained associates on how to do the samePreformed contact lens teachings (I & R)Preformed pre-tests for the doctor to check pressures, visual fields and getting “K” readingsResponsible for compliance with document retention, FCLCA, HIPAA/PHI and out of datesResearched insurance information in order to receive credit on any and all charge-backsWent to businesses to meet with potential new patients in order to secure safety accounts within the companyWent to assisted living and group homes to help maintain glasses for patients as well as secure new patientsCreated different sales tracking forms to help motivate associates on their initiatives to help the business growManaged scheduling of a maximum of eight associates based on business and doctor needsKeep detail records of returns in order to take appropriate action on merchandise that cannot be sold again(ex. Marking down single vision lenses to $0)Have also used the following lab equipment: tint machine, groover, polisher, hand stone/ beveler (when lenses came in to big) manual lensometer, fame warmer, tracer
  • Arbys
    Crew Leader
    Arbys Sep 2000 - Feb 2002

Susan Wilcox Skills

Customer Service Customer Satisfaction Customer Retention Budget Payroll Expense Management Training Board Certified Building Strong Business Relationships Budgets Recruiting Sales Marketing Profit Merchandising Store Management Inventory Control Loss Prevention Inventory Management Hiring Retail Visual Merchandising Retail Sales Store Operations Driving Results Multi Unit Management Associate Development Shrinkage Microsoft Word New Store Development Time Management

Susan Wilcox Education Details

Frequently Asked Questions about Susan Wilcox

What company does Susan Wilcox work for?

Susan Wilcox works for Eyetopia Inc.-The Eyewear Vault

What is Susan Wilcox's role at the current company?

Susan Wilcox's current role is Licensed Optician.

What is Susan Wilcox's email address?

Susan Wilcox's email address is su****@****est.com

What schools did Susan Wilcox attend?

Susan Wilcox attended Blue Ridge Community And Technical College, Blue Ridge Community And Technical College.

What skills is Susan Wilcox known for?

Susan Wilcox has skills like Customer Service, Customer Satisfaction, Customer Retention, Budget, Payroll, Expense Management, Training, Board Certified, Building Strong Business Relationships, Budgets, Recruiting, Sales.

Who are Susan Wilcox's colleagues?

Susan Wilcox's colleagues are Luke Shim, Buscema, Paige.

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