Regulatory liaison for federal, state and agency examinations and investor compliance reviews. • Transformed the FGMC external examination and investor review process to drive down critical findings. Praised by examiners for well prepared and organized exams. • Led concurrent state examinations, investor recertifications and warehouse facility due diligence reviews, including Fannie Mae MORA, Ginnie Mae, and USDA reviews. • Composed complex responses to findings and helped set up corrective action plans. • Streamlined strategy for gathering exam materials to minimize impact on business management and external parties, developed frequently requested data repository. • Assigned projects, provided training and supervised team to ensure thorough completion. • Managed external audit engagements by monitoring and tracking all requests, provided initial requests prior to due dates, and promptly responded to all follow up questions and requests during the examination review to mitigate findings before final report issued. • Completed multiple exams on the new State Examination System (SES). Internally created a Quick IR process, prior to SES, to identify previously provided responses. • Monitored regulatory developments to pro-actively identify potential exam issues. • Developed Executive CFPB Examination Playbook, a step-by-step instruction manual from initial contact to issue resolution. • Created PowerPoint presentations and Excel charts for executive committee reports and investor due diligence reviews. • Provided detailed team and exam progress reports to management. • Assisted on special projects such as reviewing adverse action loans for ECOA violations.

Developed and implemented the foundation of the Enterprise Risk Management (ERM) framework for risk identification, control monitoring, issue remediation and policy management. • Established strong, effective business relationships and partnerships across a varied group of business lines and management levels to create a risk aware culture. • Project manager for multiple long-term efforts to build out the business areas risk and control frameworks. Created top-down approaches with the executive leadership team. • Designed and established the enterprise-wide Policy Management Program that included review, validation, executive committee approval and annual review stages. • Created and maintained tracking frameworks for external audits, indemnifications, and agency technical reviews, including the remediation of corrective action plans. • Identified themes across departments, prepared root cause analysis and guided the business area in creating and implementing their effective corrective action plans. • Assisted in the development of the Counterparty Risk Management program and other special projects.

Enhanced operational risk management methodology and promoted best practices, coordinated controls optimization and assessed new initiatives for operational risk impacts. • Executed governance reviews of the quarterly operational risk assessments performed by the Operational Risk Mangers. Reviewed for compliance to policies and procedures. Provided advice and guidance to improve operational risk assessments and mitigation. • Assessed the corporate wide operational risk impacts of new business initiatives to influence decision making of Senior Enterprise Risk Management staff so risks were communicated to relevant stakeholders and managed appropriately.• Project Manager of the initial corporate-wide Controls Optimization project. Identified requirements, developed plans, addressed needs and concerns of stakeholders, reported and tracked progressing using Project and PowerPoint. Created project Sharepoint site. • Special Multifamily projects to optimize financial controls and to catalog operational risks and controls, to create transparency while eliminating redundancy. • Developed tools and techniques to better identify, assess, measure and monitor risks to create more effective and efficient lines of defense in mitigating risks.• Analyzed and reported on operational risk for the Remediation Committee and business areas, creating Excel and PowerPoint charts.

Organized and administered the internal controls over financial reporting scope and assessment for the corporate divisions ensuring their compliance with the Sarbanes-Oxley Act (SOX).• Responsible for quarterly planning, identification of significant financial reporting risks, controls and key risk indicators (KRI), management self-assessment of design and operating effectiveness testing and evaluation of deficiencies for multiple divisions. • Prepared the quarterly division level Business Area Risk and Controls (BARC) reports for senior management, using PowerPoint and Excel.• Addressed a wide variety of issues, created action plans and coordinated compliance testing. • Facilitated root cause analysis discussions in sensitive situations to determine best solutions without damaging inner department relationships. • Self-initiated data mining of Internal Controls data to identify exceptions, errors and trends, using Excel. Reported findings to management with proposed solutions.• Created a standard for easy to follow VISIO process flows.• Business Continuity Planning (BCP) coordinator for Corporate Tax.• Awarded 2011 Volunteer Leadership recognition for strong leadership and commitment.

Project Manager of the Model Change governance process for the Corporate Controller group. • Created and supported a wide variety of management reports and presentations to meet the specific needs of senior management, PwC, Internal Audit and Board reporting. Anticipated requests and resolved potential issues before they arose. Updated and created multiple policies, procedures and standards. • Evaluated model changes for risks and impacts to the financial statements and disclosures. Acted as liaison across multiple departments and divisions to coordinate and communicate model changes. • Developed a strong controls infrastructure to manage the team’s efforts to execute SOX testing, accurately self-assess risks and controls and resolve issues.

Project Lead for the Corporate Data Warehouse, CDW, support of the Restatement. • Project Lead of the CDW FAS140 Accounting Valuation redesign. Brought together ever-changing requirements from diverse groups, prioritized, delegated and monitored tasks for multiple projects each with its own aggressive time lines. My team consistently delivered high quality results on time or ahead of schedule. • Coordinated, developed and executed multiple applications, wrote complicated SQL. • Employee First leadership awards for ability to evaluate and prioritize multiple, and at times competing, requirements and then convey necessary information with clarity and accuracy.• Evaluated and trained team members in all aspects of the system development life cycle, SDLC. Created and maintained project plans and resource forecasts. • Inherited a high priority project a month before implementation. Quickly and successfully addressed numerous data quality, requirement and coordination issues to ensure the accurate reporting of the General Ledger for the Annual Report.

Team lead responsible for Sprint’s largest mainframe invoicing system. • Consistently enhanced client server (UNIX) and mainframe (COBOL) applications. Recovered nine million in lost revenue by reconfiguring the Federal Telephone Systems Pricing Engine to allow for timely updates of new area codes and exchanges. • Saved millions in IRS penalties by creating new tax revenue collection and auditing systems. • Sprint Excellence Awards for leadership, innovation and cost savings.• Led innovative team efforts to create new highly secure UNIX production environments. Defined server specifications for security, layout and database configuration. • Enhanced the C++ programs and scripts to meet new strict security standards. • Mentored, evaluated and trained team members in all aspects of the system development life cycle. Created and maintained project plans and resource forecasts.