Susan Glenn Email and Phone Number

• Lead development of fidelity and clinical outcome indicators for obstetric and neonatal simulation interventions• Orient internal and external stakeholders to monitoring and evaluation strategies• Conduct qualitative analysis to understand state of program fidelity, communicating actionable insights to project staff• Produce a mixed methods white paper conveying findings on clinical and fidelity indicators• Develop standard operating procedures for optimizing future video-based monitoring and evaluation efforts

• Develop and lead program orientation and cultural competency trainings for fellows• Advise 32 fellows in fulfilling fellowship requirements and provide regular and emergency support while fellows are abroad• Plan and manage events and info sessions, representing the fellowship program to external stakeholders and potential applicants• Analyze surveys for feedback and programmatic opportunities• Proactively research and problem solve to provide answers to staff, fellows, and stakeholders

• Managed global portfolio of maternal and newborn health training projects, working with headquarters staff, in-country teams, academic, clinical, and leadership partners to implement PRONTO’s emergency obstetric and neonatal simulation and team training programs in 9 countries, including Timor-Leste, Kenya, Uganda, Ghana, Mozambique, Niger, Nigeria, and India• Led reporting on implementation, outcomes, and financials• Refined and redeveloped monitoring and evaluation strategy, leading testing, iteration, and implementation of M&E tools in projects• Ensured compliance with funder policies and procedures, including USAID and the Gates Foundation• Contributed to budget development and project bids• Coordinated diverse global teams to execute implementation plans and monitor project outcomes• Managed, reconciled, and forecasted financials for project budgets up to $1.3 million USD• Adaptively managed projects in response to COVID-19, including rapid transition to virtual platforms, shifting implementation plans, and maintaining safety while upholding program fidelity• Communicated PRONTO’s priorities, values, and programs to partners, developed an onboarding for partners to ensure technical understanding across partner teams• Worked across cultural and linguistic barriers to create successful project teams• Led international training teams of 4-6 clinicians, responsible for training team safety, training quality, logistics, and stakeholder management and engagement• Created and managed vendor relationships

• Supported global portfolio of training projects, including coordination of training logistics and content• Led supply procurement• Created and operationalized SOPs to streamline processes• Assisted Executive Director in managing organization finances and ensuring policy adherance• Oversaw commercialization and distribution of PRONTO’s simulation products worldwide

• Embarked on a nine-month independent exploration of sixteen countries throughout South America, Africa, and Europe• Sought opportunities to transcend language barriers and engage with local communities, learning about their cultures, the environment, the unique challenges they face and the commonalities that link us as humans

• Liaison between Summer Youth Programs administration and campus staff, responsible for marketing to approximately 80 schools, maintaining databases, and stakeholder communication• Manage student staff support on projects, working to meet strict deadlines

• Conducted qualitative research on barriers to education for minority students with two doctoral students• Responsible for transcribing interviews and meeting with the researchers to discuss data collection

• Aided development of a tool to assist public health officials in making informed decisions about water quality and human health for nearshore ecosystems in the Great Lakes• Sampled and tested water quality, entering results into project database• Created tutorial for project website to promote proper use and understanding of data

• Received public health training at the University of Michigan and the CDC• Conducted interviews contributing to a study on bioaccumulation of toxins in fishermen on the Rogue River in Detroit, MI