Susan Dolan

Susan Dolan Email and Phone Number

Senior Account Director at Klick Health @ Klick
New York, NY, US
Susan Dolan's Location
New York City Metropolitan Area, United States, United States
Susan Dolan's Contact Details

Susan Dolan work email

Susan Dolan personal email

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About Susan Dolan

High achieving Senior Account Director with over ten years of client services experience. Dedicated and award-winning innovator and forward-thinker, utilizing modern marketing techniques to deliver exceptional results for clients. Demonstrates strong learning agility, hard technical skills, and proven ability to pitch and win new clients, then execute and deliver results on digital and traditional advertising campaigns.

Susan Dolan's Current Company Details
Klick

Klick

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Senior Account Director at Klick Health
New York, NY, US
Website:
klick.com
Employees:
1881
Susan Dolan Work Experience Details
  • Klick
    Klick
    New York, Ny, Us
  • Klick
    Senior Account Director
    Klick Feb 2022 - Present
    Toronto, Ontario, Ca
  • Intouch Solutions
    Group Account Director
    Intouch Solutions Aug 2021 - Feb 2022
    Overland Park, Ks, Us
  • Intouch Solutions
    Account Director
    Intouch Solutions Jun 2019 - Jul 2021
    Overland Park, Ks, Us
    - Accelerated growth within the company from entry-level account administrator to director level within four and half years- Lead brand tactical strategy across 2 AOR clients and 1 dAOR client; overseeing daily operations of a team of 5 and multiple cross-functional teams- Nominated two consecutive years for a PM360 Trailblazer Award recognizing stellar work on a digital application/solution; Award recipient October 2019- Member of senior leadership team that develops high-growth accounts through advanced services
  • Intouch Solutions
    Account Supervisor
    Intouch Solutions Sep 2018 - Jul 2019
    Overland Park, Ks, Us
    - Built client relationships on 2 new brands to foster trust in the agency's capabilities to deliver strategically accurate and creatively appealing work, on time and on budget- Pitched and won new business expanding Intouch's footprint with a marquee client; projects ranged from full website refresh, disease education website launch, and analytics framework- Championed the development of an agency-first mobile wallet with cadenced push notifications for a co-pay card available to both Apple and Android users- Scaled Out-of-Body VR app to be wireless via the Oculus Go for ease of use, traveling to conferences and MSL meetings
  • Intouch Solutions
    Senior Account Manager
    Intouch Solutions Jul 2017 - Sep 2018
    Overland Park, Ks, Us
    - Continued day-to-day management of up to 4 brands while taking on more strategic-focused projects; grew team to 2 direct reports to delegate more tactical projects- Spear-headed the creation and launch of a 5-minute educational virtual reality experience for the Oculus Rift called Out-of-Body on a 6-week timeline- Expanded CT Scholar app from 1 trial to 3; extended access from US-only to Canada, Europe, and Asia; added a CMS to add and organize concomitant medications
  • Intouch Solutions
    Account Manager
    Intouch Solutions Mar 2016 - Jul 2017
    Overland Park, Ks, Us
    - Day-to-day owner of social and digital initiatives across 4 different account and disease states ranging from oncology, gastrointestinal, and rare disease- Co-led the strategic and tactical plans for the launch of a Facebook Page to drive awareness of oncology clinical trial recruitment and awareness initiatives- Created and launched a one-of-a-kind iPad application called CT Scholar that digitized clinical trial investigator brochures; allowed nurses and trial investigators to identify protocol guidelines for management of AEs as well as information and advice for patients
  • Intouch Solutions
    Account Administrator
    Intouch Solutions Jan 2015 - Mar 2016
    Overland Park, Ks, Us
    - Navigated expanding responsibilities and performance demands while remaining focused on process and outcomes by utilizing superior organizational skills- Collaborated with and supported internal and external team members to ensure project deliverables met and exceeded client expectations- Co-created an internal contest-winning concept for a mobile application to aid rare disease patients and caregivers via multi-functional tracking and real time analytics
  • Freelance
    Social Media Manager
    Freelance Mar 2012 - Dec 2014
    - Initiated the growth of non-profit organization aimed at Veteran Support through increased social media presence- Created and managed Twitter handles; developed copy to cultivate meaningful interactions with followers- Utilized functions of HootSuite to track, monitor and analyze metrics; scheduled and organized content over multiple accounts
  • Coach
    Sales & Visual Merchandising Associate
    Coach Jun 2008 - Oct 2014
    New York, Ny, Us
    - Earned “Signature Seller” for increasing sales numbers from FY 2013 of $350,000 to over $415,000 in FY 2014- Educated team members on the functions of Salesforce during a new business roll-out aimed at growing and maintaining strong customer relationships- Directed monthly floor-sets to create aesthetically impactful displays to drive traffic and increase sales; owned creative layout changes due to sell thru and inventory challenges- Learned retail Mandarin to service high tourism traffic due to location in Rockefeller Center
  • International Collective
    Marketing Executive
    International Collective Jan 2011 - Jun 2011
    - Responsible for the launch and management of eyenncee.com, a one-of-a-kind professional networking and on-line private members site- In charge of communicating the functionality and purpose of eyenncee.com with clients to assist in adapting to the site and its features- Assisted the Managing Director on marketing and merchandising for a new dancewear line called D. Inc Wear
  • University Of Dreams
    Public Relations Intern
    University Of Dreams Jan 2010 - May 2010
    - Researched information for developing and writing press releases to highlight the benefits of the University of Dreams Program and its affiliates
  • University Of Dreams
    Campus Marketing Intern
    University Of Dreams Sep 2009 - May 2010
    - Drove the initiative for University of Dreams to become an affiliated program with Kansas State for greater financial aid options for prospective participants- Highlighted as Kansas State’s Study Abroad Student of the Month for University of Dreams experience- Responsible for classroom presentations and informational sessions about the University of Dreams Program
  • Kansas State University
    Study Abroad Peer Adviser
    Kansas State University Sep 2008 - May 2010
    Manhattan, Ks, Us
    - Provided prospective students with the information necessary for applying to the Study Abroad Program - Created and maintained the Study Abroad Office's Twitter and Facebook pages - Developed social media and public relations strategies to build lasting relationships with the students and individual colleges on K-State campus
  • Yellowdoor Pr
    Junior Account Executive Intern
    Yellowdoor Pr Jun 2009 - Aug 2009
    - Assisted Showroom Managers in compiling and merchandising client samples in the showroom- Teamed with Senior Account Executives to successfully plan and execute the Winter Wonderland Press Day- Monitored incoming and outgoing samples through the FashionSoft program
  • Addiction Specialists Of Kansas
    Front Office Assistant
    Addiction Specialists Of Kansas May 2006 - Jun 2009
    - Performed clerical duties such as answering telephones, scheduling appointments, filing and data entry- Assisted the Medical Director, checking in clients and preparing the necessary paperwork- Responsible for setting up rooms, replenishing paperwork and keeping the office stocked with essential supplies

Susan Dolan Skills

Facebook Public Relations Customer Service Social Media Marketing Marketing Event Planning Sales Retail Advertising Fashion Merchandising Social Networking Time Management Styling Visual Merchandising Press Releases Apparel Management Marketing Communications Event Management Twitter Trend Analysis Inventory Management Hootsuite Salesforce Training Community Management Blog Management Team Leadership Organizational Leadership Proactivity Prompt International Marketing Event Marketing Philanthropy Independent Consistency Social Media

Susan Dolan Education Details

  • Kansas State University
    Kansas State University
    Apparel And Textiles
  • American Intercontinental University
    American Intercontinental University
    Apparel Marketing

Frequently Asked Questions about Susan Dolan

What company does Susan Dolan work for?

Susan Dolan works for Klick

What is Susan Dolan's role at the current company?

Susan Dolan's current role is Senior Account Director at Klick Health.

What is Susan Dolan's email address?

Susan Dolan's email address is su****@****sol.com

What is Susan Dolan's direct phone number?

Susan Dolan's direct phone number is +191331*****

What schools did Susan Dolan attend?

Susan Dolan attended Kansas State University, American Intercontinental University.

What skills is Susan Dolan known for?

Susan Dolan has skills like Facebook, Public Relations, Customer Service, Social Media Marketing, Marketing, Event Planning, Sales, Retail, Advertising, Fashion, Merchandising, Social Networking.

Who are Susan Dolan's colleagues?

Susan Dolan's colleagues are Kenneth Rodriguez, Elizabeth Heisler, Ricardo Neira Oquenes, Melinda Ng, Phd, Shawn-Michael Hann, Ryan Lapidus, Truc Linh Tran.

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