Susan Dolan Email & Phone Number

New York, Ny, Us

Toronto, Ontario, Ca

Overland Park, Ks, Us

Overland Park, Ks, Us

- Accelerated growth within the company from entry-level account administrator to director level within four and half years- Lead brand tactical strategy across 2 AOR clients and 1 dAOR client; overseeing daily operations of a team of 5 and multiple cross-functional teams- Nominated two consecutive years for a PM360 Trailblazer Award recognizing stellar work on a digital application/solution; Award recipient October 2019- Member of senior leadership team that develops high-growth accounts through advanced services

Overland Park, Ks, Us

- Built client relationships on 2 new brands to foster trust in the agency's capabilities to deliver strategically accurate and creatively appealing work, on time and on budget- Pitched and won new business expanding Intouch's footprint with a marquee client; projects ranged from full website refresh, disease education website launch, and analytics framework- Championed the development of an agency-first mobile wallet with cadenced push notifications for a co-pay card available to both Apple and Android users- Scaled Out-of-Body VR app to be wireless via the Oculus Go for ease of use, traveling to conferences and MSL meetings

Overland Park, Ks, Us

- Continued day-to-day management of up to 4 brands while taking on more strategic-focused projects; grew team to 2 direct reports to delegate more tactical projects- Spear-headed the creation and launch of a 5-minute educational virtual reality experience for the Oculus Rift called Out-of-Body on a 6-week timeline- Expanded CT Scholar app from 1 trial to 3; extended access from US-only to Canada, Europe, and Asia; added a CMS to add and organize concomitant medications

Overland Park, Ks, Us

- Day-to-day owner of social and digital initiatives across 4 different account and disease states ranging from oncology, gastrointestinal, and rare disease- Co-led the strategic and tactical plans for the launch of a Facebook Page to drive awareness of oncology clinical trial recruitment and awareness initiatives- Created and launched a one-of-a-kind iPad application called CT Scholar that digitized clinical trial investigator brochures; allowed nurses and trial investigators to identify protocol guidelines for management of AEs as well as information and advice for patients

Overland Park, Ks, Us

- Navigated expanding responsibilities and performance demands while remaining focused on process and outcomes by utilizing superior organizational skills- Collaborated with and supported internal and external team members to ensure project deliverables met and exceeded client expectations- Co-created an internal contest-winning concept for a mobile application to aid rare disease patients and caregivers via multi-functional tracking and real time analytics

- Initiated the growth of non-profit organization aimed at Veteran Support through increased social media presence- Created and managed Twitter handles; developed copy to cultivate meaningful interactions with followers- Utilized functions of HootSuite to track, monitor and analyze metrics; scheduled and organized content over multiple accounts

New York, Ny, Us

- Earned “Signature Seller” for increasing sales numbers from FY 2013 of $350,000 to over $415,000 in FY 2014- Educated team members on the functions of Salesforce during a new business roll-out aimed at growing and maintaining strong customer relationships- Directed monthly floor-sets to create aesthetically impactful displays to drive traffic and increase sales; owned creative layout changes due to sell thru and inventory challenges- Learned retail Mandarin to service high tourism traffic due to location in Rockefeller Center

- Responsible for the launch and management of eyenncee.com, a one-of-a-kind professional networking and on-line private members site- In charge of communicating the functionality and purpose of eyenncee.com with clients to assist in adapting to the site and its features- Assisted the Managing Director on marketing and merchandising for a new dancewear line called D. Inc Wear

- Researched information for developing and writing press releases to highlight the benefits of the University of Dreams Program and its affiliates

- Drove the initiative for University of Dreams to become an affiliated program with Kansas State for greater financial aid options for prospective participants- Highlighted as Kansas State’s Study Abroad Student of the Month for University of Dreams experience- Responsible for classroom presentations and informational sessions about the University of Dreams Program

Manhattan, Ks, Us

- Provided prospective students with the information necessary for applying to the Study Abroad Program - Created and maintained the Study Abroad Office's Twitter and Facebook pages - Developed social media and public relations strategies to build lasting relationships with the students and individual colleges on K-State campus

- Assisted Showroom Managers in compiling and merchandising client samples in the showroom- Teamed with Senior Account Executives to successfully plan and execute the Winter Wonderland Press Day- Monitored incoming and outgoing samples through the FashionSoft program

- Performed clerical duties such as answering telephones, scheduling appointments, filing and data entry- Assisted the Medical Director, checking in clients and preparing the necessary paperwork- Responsible for setting up rooms, replenishing paperwork and keeping the office stocked with essential supplies

Bachelor Of Science, Apparel And Textiles

Apparel Marketing