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Susan Baker Email & Phone Number
Customer Service Manager
at
The Baker Company
1 work email found
@demandware.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Manager
Location
Portland, Maine, United States
Company size
Who is Susan Baker? Overview
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Quick answer
Susan Baker is listed as Customer Service Manager at The Baker Company, a company with 152 employees, based in Portland, Maine, United States. AeroLeads shows a work email signal at demandware.com and a matched LinkedIn profile for Susan Baker.
Susan Baker previously worked as Company Owner at Town Farm Timber, Llc and Senior Director, Customer Success at Salesforce. Susan Baker holds Bachelor Of Science In Business Administration from University Of Maine.
Company email context
Email format at The Baker Company
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{first_initial}{last}@demandware.com
86% confidence
AeroLeads found 1 current-domain work email signal for Susan Baker. Compare company email patterns before reaching out.
Profile bio
About Susan Baker
With a focus on customer advocacy and strategic account management, my leadership at Salesforce has centered around delivering exceptional customer outcomes and fostering robust platform adoption. Our team's efforts have consistently resulted in strengthened trust and satisfaction among our customers, with a direct impact on their revenue growth.My expertise in program management and customer success, honed over the past 13 years, has been instrumental in developing transformative initiatives that drive data-driven insights and innovation. Working alongside executive stakeholders, we've aligned our solutions with customer goals, empowering businesses with Salesforce's cutting-edge features and platform enhancements.
Listed skills include E Commerce, Strategy, Web Analytics, User Experience, and 29 others.
Current workplace
Susan Baker's current company
Company context helps verify the profile and gives searchers a useful next step.
The Baker Company
5 roles
Susan Baker work experience
A career timeline built from the work history available for this profile.
Company Owner
Current
Town Farm Timber, Llc
At Town Farm Timber we make rustic home goods, including picnic tables, personalized signs, cool clocks, bartops and novelty items. Our lumber is locally sourced, just like our labor, because our roots are here in Maine.
Sep 2019 - Present
Senior Director, Customer Success
Senior Director, Customer Success | 2019-2024Director, Customer Success | 2015-2018Customer Advocacy & Success: Increased customer satisfaction by 15% through data-driven success initiatives, resulting in a 25% rise in Salesforce platform adoption across global accounts. Consistently improved customer experience by aligning with executive stakeholders.
Feb 2015 - May 2024
Manager, Growth & Optimization Team
Manager, Growth & Optimization Team | 2013-2015eCommerce Strategist and Customer Success Manager | 2011-2013Customer Success & Adoption: Developed and implemented repeatable enablement programs that significantly increased customer adoption and CSAT, while reducing T&E by 20% YoY. Drove digital best practices and product adoption for new customers that.
Feb 2011 - Jan 2015
Web Content Production Manager
Web Content Production Manager | 2008-2011Project Manager – Direct to Business eCommerce Division | 2005-2008Direct to Business eCommerce Leadership: Architected and led L.L.Bean's Direct to Business eCommerce division, catering to organizations, teams, clubs, and companies seeking high-quality products and L.L.Bean Gift Cards for use as premiums.
Jun 2000 - Feb 2011
Team & coworkers
Colleagues at The Baker Company
Other employees you can reach at bakerco.com. View company contacts for 152 employees →
CM
Catherine Mcnally
Colleague at The Baker CompanyIreland, Ireland
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CG
Collin Gould
Colleague at The Baker CompanyPortland, Maine Metropolitan Area, United States
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NV
Nico Van Herk
Colleague at The Baker CompanySliedrecht, South Holland, Netherlands, Netherlands
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NF
Nancy Ferrini
Colleague at The Baker CompanySanford, Maine, United States, United States
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LB
Lyn Baker
Colleague at The Baker CompanyYellville, Arkansas, United States, United States
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AS
Andrew Skinn
Colleague at The Baker CompanyBradford, England, United Kingdom, United Kingdom
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PV
Peter Van 'T Erve
Colleague at The Baker CompanyVleuten, Utrecht, Netherlands, Netherlands
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MZ
Mark Zarembo
Colleague at The Baker CompanySanford, Maine, United States, United States
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JK
Joël Kuperus
Colleague at The Baker CompanyThe Hague, South Holland, Netherlands, Netherlands
View →
ML
Matt Leahy
Colleague at The Baker CompanyLeicester, Massachusetts, United States, United States
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Catherine Mcnally
Colleague at The Baker CompanyIreland, Ireland
View →
CG
Collin Gould
Colleague at The Baker CompanyPortland, Maine Metropolitan Area, United States
View →
NV
Nico Van Herk
Colleague at The Baker CompanySliedrecht, South Holland, Netherlands, Netherlands
View →
NF
Nancy Ferrini
Colleague at The Baker CompanySanford, Maine, United States, United States
View →
LB
Lyn Baker
Colleague at The Baker CompanyYellville, Arkansas, United States, United States
View →
AS
Andrew Skinn
Colleague at The Baker CompanyBradford, England, United Kingdom, United Kingdom
View →
PV
Peter Van 'T Erve
Colleague at The Baker CompanyVleuten, Utrecht, Netherlands, Netherlands
View →
MZ
Mark Zarembo
Colleague at The Baker CompanySanford, Maine, United States, United States
View →
JK
Joël Kuperus
Colleague at The Baker CompanyThe Hague, South Holland, Netherlands, Netherlands
View →
ML
Matt Leahy
Colleague at The Baker CompanyLeicester, Massachusetts, United States, United States
View →
1 education record
Susan Baker education
FAQ
Frequently asked questions about Susan Baker
Quick answers generated from the profile data available on this page.
What company does Susan Baker work for?
Susan Baker works for The Baker Company.
What is Susan Baker's role at The Baker Company?
Susan Baker is listed as Customer Service Manager at The Baker Company.
What is Susan Baker's email address?
AeroLeads has found 1 work email signal at @demandware.com for Susan Baker at The Baker Company.
Where is Susan Baker based?
Susan Baker is based in Portland, Maine, United States while working with The Baker Company.
What companies has Susan Baker worked for?
Susan Baker has worked for The Baker Company, Town Farm Timber, Llc, Salesforce, Demandware, A Salesforce Company, and L.L.Bean.
Who are Susan Baker's colleagues at The Baker Company?
Susan Baker's colleagues at The Baker Company include Catherine Mcnally, Collin Gould, Nico Van Herk, Nancy Ferrini, and Lyn Baker.
How can I contact Susan Baker?
You can use AeroLeads to view verified contact signals for Susan Baker at The Baker Company, including work email, phone, and LinkedIn data when available.
What schools did Susan Baker attend?
Susan Baker holds Bachelor Of Science In Business Administration from University Of Maine.
What skills is Susan Baker known for?
Susan Baker is listed with skills including E Commerce, Strategy, Web Analytics, User Experience, Analytics, Cross Functional Team Leadership, Management, and Email Marketing.
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