Executive Director, Card Marketing Execution - Program Office
Current
Dec 2023 - Present
AeroLeads people directory · profile
Susan Firestone Email & Phone Number
Strategy and Operations Excellence Leader
at
JPMorgan Chase & Co.
1 work email found
@americanexpress.com
4 phones found area 908, 212, and 800
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Strategy and Operations Excellence Leader
Location
New York, New York, United States
Company size
Who is Susan Firestone? Overview
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Quick answer
Susan Firestone is listed as Strategy and Operations Excellence Leader at JPMorgan Chase & Co., a company with 286575 employees, based in New York, New York, United States. AeroLeads shows a work email signal at americanexpress.com, phone signal with area code 908, 212, 800, and a matched LinkedIn profile for Susan Firestone.
Susan Firestone previously worked as Executive Director, Card Marketing Execution - Program Office at Jpmorgan Chase & Co. and Business and Risk Consultant at Independent. Susan Firestone holds Master Of International Public Policy, International Development / Gender / Conflict Management from The Johns Hopkins University - Paul H. Nitze School Of Advanced International Studies (Sais).
Company email context
Email format at JPMorgan Chase & Co.
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{first}.{last}@americanexpress.com
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AeroLeads found 1 current-domain work email signal for Susan Firestone. Compare company email patterns before reaching out.
Profile bio
About Susan Firestone
Susan Firestone is a Strategy and Operations Excellence Leader at JPMorgan Chase & Co.. She possess expertise in internal audit, financial risk, financial analysis, financial modeling, financial services and 14 more skills.
Listed skills include Internal Audit, Financial Risk, Financial Analysis, Financial Modeling, and 15 others.
Current workplace
Susan Firestone's current company
Company context helps verify the profile and gives searchers a useful next step.
Jpmorgan Chase & Co.
6 roles
Susan Firestone work experience
A career timeline built from the work history available for this profile.
Business And Risk Consultant
Current
Independent
Leadership in executing strategic initiatives and achieving operational efficiencies in an environment of intense regulatory and organizational change. Coordination and communication with senior business leaders to support business unit objectives.
Jan 2018 - Present
Chief Financial And Operating Officer
Redesigned social business and financial inclusion programs to expand financial access and resources to women and small business entrepreneurs. Led implementation across six regional offices, 120 villages, and 100,000 individuals in East Africa. Built a local coalition among diverse stakeholders to strengthen advocacy networks and collaborate to influence.
Jul 2016 - Jan 2018
Director, Marketing Operational Excellence, Us Small Business
American Express
Development and leadership of a robust quality program, earning top compliance marks while delivering measurable improvements ($300M savings), 50% decrease in issues year over year for 3 years, and increased customer satisfaction (highest marks historically).
Sep 2011 - Jan 2016
Senior Manager, Professional Practices, Internal Audit Group
American Express
- Created and facilitated a comprehensive audit planning process for over 300 business segments across American Express. Redefined and streamlined the scope of auditable entities to more accurately reflect the current business environment, provided analytics to properly assess year-over-year resource allocation and ensured proper audit coverage to meet.
Oct 2009 - Sep 2011
Analyst/Sr. Analyst, Audit And Risk Review, Global Consumer Business
Citi
- Participated in U.S. audits of the Global Consumer Group. Activities included: process mapping and walkthroughs, risk and control identification, execution of audit fieldwork and report writing; resulted in reports detailing deficiencies, recommendations, and remediation strategies for business unit management. - Produced monthly and quarterly reporting.
Dec 2005 - Oct 2009
Team & coworkers
Colleagues at JPMorgan Chase & Co.
Other employees you can reach at jpmorganchase.com. View company contacts for 286575 employees →
MP
Marsha Pier
Colleague at Jpmorgan Chase & Co.
Round Rock, Texas, United States, United States
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TG
Ted Good
Colleague at Jpmorgan Chase & Co.
Ventura, California, United States, United States
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IS
Igor Svetlichney
Colleague at Jpmorgan Chase & Co.
Queens County, New York, United States, United States
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AA
Ahmed A.
Colleague at Jpmorgan Chase & Co.
Dallas-Fort Worth Metroplex, United States
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AD
Ayush Deep
Colleague at Jpmorgan Chase & Co.
West Bengal, India, India
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GK
Greg Kimball
Colleague at Jpmorgan Chase & Co.
Jacksonville, Florida, United States, United States
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LD
Logan Davis
Colleague at Jpmorgan Chase & Co.
Columbus, Ohio Metropolitan Area, United States
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TH
Tammy Horton
Colleague at Jpmorgan Chase & Co.
Lafayette, Colorado, United States, United States
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MT
Mohit Tyagi
Colleague at Jpmorgan Chase & Co.
Uttar Pradesh, India, India
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NM
Nandini M
Colleague at Jpmorgan Chase & Co.
Bengaluru, Karnataka, India, India
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Marsha Pier
Colleague at Jpmorgan Chase & Co.
Round Rock, Texas, United States, United States
View →
TG
Ted Good
Colleague at Jpmorgan Chase & Co.
Ventura, California, United States, United States
View →
IS
Igor Svetlichney
Colleague at Jpmorgan Chase & Co.
Queens County, New York, United States, United States
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AA
Ahmed A.
Colleague at Jpmorgan Chase & Co.
Dallas-Fort Worth Metroplex, United States
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AD
Ayush Deep
Colleague at Jpmorgan Chase & Co.
West Bengal, India, India
View →
GK
Greg Kimball
Colleague at Jpmorgan Chase & Co.
Jacksonville, Florida, United States, United States
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LD
Logan Davis
Colleague at Jpmorgan Chase & Co.
Columbus, Ohio Metropolitan Area, United States
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TH
Tammy Horton
Colleague at Jpmorgan Chase & Co.
Lafayette, Colorado, United States, United States
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MT
Mohit Tyagi
Colleague at Jpmorgan Chase & Co.
Uttar Pradesh, India, India
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NM
Nandini M
Colleague at Jpmorgan Chase & Co.
Bengaluru, Karnataka, India, India
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4 education records
Susan Firestone education
Master Of International Public Policy, International Development / Gender / Conflict Management
Economics, Chinese (Mandarin), Philosophy
University Of International Business And Economics, Beijing, China
B.S. Chemistry-Business
Bachelor Of Applied Science - Basc, Chemistry-Business
FAQ
Frequently asked questions about Susan Firestone
Quick answers generated from the profile data available on this page.
What company does Susan Firestone work for?
Susan Firestone works for JPMorgan Chase & Co..
What is Susan Firestone's role at JPMorgan Chase & Co.?
Susan Firestone is listed as Strategy and Operations Excellence Leader at JPMorgan Chase & Co..
What is Susan Firestone's email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Susan Firestone at JPMorgan Chase & Co..
What is Susan Firestone's phone number?
AeroLeads has found 4 phone signal(s) with area code 908, 212, 800 for Susan Firestone at JPMorgan Chase & Co..
Where is Susan Firestone based?
Susan Firestone is based in New York, New York, United States while working with JPMorgan Chase & Co..
What companies has Susan Firestone worked for?
Susan Firestone has worked for Jpmorgan Chase & Co., Independent, Spark Microgrants, American Express, and Citi.
Who are Susan Firestone's colleagues at JPMorgan Chase & Co.?
Susan Firestone's colleagues at JPMorgan Chase & Co. include Marsha Pier, Ted Good, Igor Svetlichney, Ahmed A., and Ayush Deep.
How can I contact Susan Firestone?
You can use AeroLeads to view verified contact signals for Susan Firestone at JPMorgan Chase & Co., including work email, phone, and LinkedIn data when available.
What schools did Susan Firestone attend?
Susan Firestone holds Master Of International Public Policy, International Development / Gender / Conflict Management from The Johns Hopkins University - Paul H. Nitze School Of Advanced International Studies (Sais).
What skills is Susan Firestone known for?
Susan Firestone is listed with skills including Internal Audit, Financial Risk, Financial Analysis, Financial Modeling, Financial Services, Risk Management, Auditing, and Change Management.
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