Susan M.
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Susan M. Email & Phone Number

Technical Writer at Zipline
Location: Cedar Park, Texas, United States 10 work roles
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Current company
Role
Technical Writer
Location
Cedar Park, Texas, United States
Company size

Who is Susan M.? Overview

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Quick answer

Susan M. is listed as Technical Writer at Zipline, a company with 388 employees, based in Cedar Park, Texas, United States. AeroLeads shows a matched LinkedIn profile for Susan M..

Susan M. previously worked as Owner / Operator at 360 Rds and Technical Writer at Flexion Inc..

Company email context

Email format at Zipline

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Zipline

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Profile bio

About Susan M.

A technical writer who volunteers as a public safety sUAS pilot and community preparedness instructor.

Current workplace

Susan M.'s current company

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Zipline
Zipline
Technical Writer
Website
Employees
388
AeroLeads page
10 roles · 25 years

Susan M. work experience

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Technical Writer

Current
May 2023 - Present

Owner / Operator

Cedar Park

Public safety and commercial robotics and documentation services.

Technical Writer

Assigned to an agile development team working on a project for the Wisconsin Department of Workforce Development. Collaborated closely with the customer, organizing information, creating workflow processes, and writing onboarding and process documentation.

Oct 2022 - May 2023

Technical Writer / Learning & Development Manager

Remote

Hired as a Technical Writer and promoted shortly thereafter, I managed a team of Technical Writers and Instructional Designers. I implemented and administered the company-wide Learning Management System and Knowledge Base. My team created and updated manuals and training material for all departments, including hardware, software, and compliance-related.

Dec 2021 - Oct 2022

Sr. Principal Technical Writer

Remote

Lead writer for multiple SaaS project / portfolio management and risk analysis products. As a team member of three agile development engineering teams, I balanced priorities as I collaborated with Developers, System Architects, Administrators, and others to create internal and customer-facing Administrator, Developer, and end-user documentation and online.

Feb 2014 - Dec 2021

Contract Technical Writer

Remote

Lead writer for SaaS products, developing Administrator through end-user documentation for project and portfolio management software. I became a full-time employee in 2014.

2001 - Jan 2014

Suas Instructor

Hays County, Texas, United States

Part-time instructor in the college sUAS program, creating curriculum and teaching beginning through advanced sUAS-related continuing education courses. The students are primarily First Responders; however, the courses are open to the general public.

Jul 2020 - Oct 2021

Director Of Equipping Ministries

Highpoint Fellowship

Cedar Park, Texas

Oversee ministries; work with staff and volunteers.Propose and implement solutions for staffing (volunteer or paid), equipment and processes. Design and implement processes and procedures that promote a more efficient environment. Finance Team member; create budget spreadsheets and design processes; set up reports.

Oct 2010 - Feb 2012

Church Administrator

Cucamonga Christian Fellowship

Rancho Cucamonga, California

Manage facility including general upkeep of property and repair services.Supervision of paid facility assistants, and maintenance volunteers. Empower, equip, and schedule both paid and volunteer office staff. Coordinate effective and timely communication throughout organization and local community. Create and implement systems and procedures. Provide.

Jan 2008 - Jul 2009

Children'S Ministry Director

Cucamonga Christian Fellowship

Rancho Cucamonga, California

Direct Children's Ministry, nursery through 5th Grade. Empower, equip, and schedule volunteer team of 50+ members. Research, purchase, and manage curriculum and supplies. Direct week-long vacation bible clubs for 90+ kids. Organize family events for 200+ people.

Apr 2004 - Dec 2007
Team & coworkers

Colleagues at Zipline

Other employees you can reach at flyzipline.com. View company contacts for 388 employees →

FAQ

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What company does Susan M. work for?

Susan M. works for Zipline.

What is Susan M.'s role at Zipline?

Susan M. is listed as Technical Writer at Zipline.

Where is Susan M. based?

Susan M. is based in Cedar Park, Texas, United States while working with Zipline.

What companies has Susan M. worked for?

Susan M. has worked for Zipline, 360 Rds, Flexion Inc., Droneup, and Deltek.

Who are Susan M.'s colleagues at Zipline?

Susan M.'s colleagues at Zipline include Emily Parker (Catchot), Oluwayemisi Odedokun, Pascal Ishimwe, Eva Hall, and Joshua Gordon.

How can I contact Susan M.?

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