Susan Wright Email & Phone Number

Warrenton, Va, Us

Strategic Leadership and Team Development - I guide and mentor a team of talented instructional designers, fostering a culture of continuous professional growth and innovation. I focus on aligning team output with strategic business goals, ensuring that training programs not only meet but exceed organizational expectations.Resource Management and Optimization - Developed and implemented a resource allocation tool that strategically assesses and matches project demands with team capabilities. This tool ensures optimal project prioritization and staff deployment, enhancing our ability to meet diverse and evolving organizational needs efficiently.Data-Driven Strategy Implementation - Utilize analytics to monitor, assess, and enhance the effectiveness of training resource creation. By integrating data insights into our strategy, I ensure that our initiatives are evidence-based and tailored to promote maximum engagement.

In my capacity as Senior Manager of Coaching & Development at Lumen, I developed and managed global talent strategies that integrated new employee and leadership development programs with broader organizational objectives. This strategic alignment facilitated enhanced talent utilization and nurtured a culture of continuous learning and adaptability across the organization. I played a pivotal role in guiding diverse teams to success, employing targeted coaching and mentoring to strengthen competencies that directly impacted strategic goals. By embedding essential skills and innovative practices into employee development initiatives, I significantly advanced operational efficiency and fostered an environment conducive to continuous improvement and innovation. These efforts were crucial in driving organizational transformation, optimizing workflows, and enhancing Lumen’s competitive edge in the marketplace.

In my role, I facilitated the full lifecycle management of diverse talent development programs, from conceptual design through to evaluation, ensuring that each initiative was strategically aligned with broader organizational goals. This approach significantly contributed to both employee and leadership development, while also enhancing an organizational culture that prioritizes continuous learning and operational excellence. Guiding the team's direction, I actively facilitated improvements in training methodologies, skills acquisition, and resource allocation. My efforts strengthened organizational capacities, optimized performance, and supported the sustained growth and adaptability of the organization. These contributions drove organizational transformation and enhanced the overall effectiveness of our workforce.

In my role as Project Manager, I led end-to-end management of various high-impact programs, strategically aligning each project's lifecycle with overarching organizational goals to foster transformation and enhance operational effectiveness. My leadership extended beyond traditional project coordination; I instilled best practices and cultivated a culture of excellence and accountability, crucial for sustainable organizational development. I guided project teams through complex initiatives, focusing on aligning leadership teams on strategic directions, improving team dynamics, and fostering an environment conducive to continuous learning and improvement. My approach ensured not only on-time completion and budget adherence but also supported the business through enablement, co-creation, and innovative solutions that contributed to significant organizational advancements

.As a Senior Training Manager, I developed and managed training programs focused on talent management and development across multiple vendor sites, ensuring each initiative was closely aligned with corporate objectives to support organizational goals. My role involved mentoring teams in the execution of high-quality training initiatives that enhanced workforce capabilities and organizational agility. By fostering a culture of continuous learning and improvement, I helped transform individual competencies into valuable organizational assets, boosting operational effectiveness and supporting sustainable growth.

Arlington, Va

I led the development and deployment of training for a substantial government IT project, focusing on integrating effective change management strategies to ensure seamless adoption across the General Services Administration (GSA). My role extended beyond traditional training by encompassing organizational development techniques to enhance the project's impact. I strategically facilitated the alignment of training initiatives with broader organizational transformation goals, enabling not only the adoption of new technologies but also fostering a culture of agility and continuous learning. By empowering teams with the tools and knowledge to embrace change, I drove significant improvements in process efficiencies and enhanced the overall organizational resilience, ensuring that the GSA could effectively meet evolving challenges.

Ashburn, Virginia

Responsible for the creation and implementation of comprehensive training and advocacy initiatives on data privacy. Methods included virtual and in-person presentations and disseminating key information through various online resources, elevating consumer and legislative awareness.