Sushant Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

🚀 Built the TSR Metrics Dashboard on Looker, boosting visibility into payment success rates.⚡ Developed a Spark SQL pipeline processing 4B+ weekly bank card transactions.🔄 Streamlining the onboarding flow for new payment methods to enhance user experience.

Bengaluru, Karnataka, India

Gurugram, Haryana, India

🚨 Implemented Payment Fraud Alert, slashing monthly chargebacks by 20%.🚀 Rolled out various cross-sell features, lifting AOV by 10% .📦 Introduced the Driffle Mystery Box, hitting €10K in monthly Gross Merchandise Volume.💼 Spearheaded seller pricing automation, driving a 35% surge in seller engagement.🛒 Added cart and checkout upsells, contributing to 5% of daily sales.📊 Leveraged NPS feedback, elevating NPS score from 44 to 67 within three months.⏱️ Optimized ticket flow, slashing TAT by 25% and enhancing service efficiency.📈 Developed critical business dashboards, enhancing stakeholder decision-making.🎯 Implemented user segmentation marketing, boosting user retention by 5%.📊 Employed statistical modeling to segment users based on purchasing behaviors.🔍 Analyzed data, resulting in a remarkable 20% uptick in campaign performance.

Gurugram, Haryana, India

📈 Engineered data-rich marketing campaigns, boosting esteemed clients' sales, driving revenue growth, and market expansion.🛒 Enabled seamless integration of analytics into daily operations through collaboration with Rista, India's top POS software provider, enhancing efficiency and strategic choices.🌱 Implemented dynamic strategies fueled by data to seize profitable growth opportunities, broadening the client base and ensuring sustainable business expansion.👥 Cultivated cross-departmental collaboration, embedding data-driven decisions into company processes, and fostering innovation at all operational levels.