Accountable for providing L2 Troubleshooting Support for ISP (Enterprise & LCO) through remote accessInvolved in Installing, Troubleshooting & Managing large WAN and LAN setup ensuring efficiency inprocess.Installed, implemented and troubleshoot checkpoint firewall related issues.Worked on higher end switches 6500, 4500, 3750, 3560.Implementing BGP protocol between PE and CE router.Implementing and Troubleshooting Checkpoint Firewall related issues.Implemented Static NAT for Web servers and Mail severs on checkpoint firewall.Implemented Site to Site VPN on customer sites.Tracking the network alarms on IT360 Helpdesk, Whatsup Gold and NagiosResolving troubleshooting backbone issues i.e. OSPF problemsEffectuating changes in the policy of the Checkpoint Firewall as per customer requirementsEnsuring proper co-ordination with Incident Management Team & other Back-end Teams for handlingticketing issues

Accountable for providing L2 Troubleshooting Support for ISP (Enterprise & LCO) through remote accessInvolved in Installing, Troubleshooting & Managing large WAN and LAN setup ensuring efficiency inprocess.Installed, implemented and troubleshoot checkpoint firewall related issues.Worked on higher end switches 6500, 4500, 3750, 3560.Implementing BGP protocol between PE and CE router.Implementing and Troubleshooting Checkpoint Firewall related issues.Implemented Static NAT for Web servers and Mail severs on checkpoint firewall.Implemented Site to Site VPN on customer sites.Tracking the network alarms on IT360 Helpdesk, Whatsup Gold and NagiosResolving troubleshooting backbone issues i.e. OSPF problemsEffectuating changes in the policy of the Checkpoint Firewall as per customer requirementsEnsuring proper co-ordination with Incident Management Team & other Back-end Teams for handlingticketing issues

Accountable for providing L2 Troubleshooting Support for ISP (Enterprise & LCO) through remote accessInvolved in Installing, Troubleshooting & Managing large WAN and LAN setup ensuring efficiency inprocess.Installed, implemented and troubleshoot checkpoint firewall related issues.Worked on higher end switches 6500, 4500, 3750, 3560.Implementing BGP protocol between PE and CE router.Implementing and Troubleshooting Checkpoint Firewall related issues.Implemented Static NAT for Web servers and Mail severs on checkpoint firewall.Implemented Site to Site VPN on customer sites.Tracking the network alarms on IT360 Helpdesk, Whatsup Gold and NagiosResolving troubleshooting backbone issues i.e. OSPF problemsEffectuating changes in the policy of the Checkpoint Firewall as per customer requirementsEnsuring proper co-ordination with Incident Management Team & other Back-end Teams for handlingticketing issues

Installing and configuring Server Operating Systems, Application Software, Hardware, etc.• Handling the network infrastructure LAN/WAN, migration• & configuration of network client workstations Addressing performance bottlenecks• & ensuring maximum network uptime Assisting in the design• & implementation of the network and troubleshooting Updating LAN/WAN Network diagrams with relevant details• Extending high-end technical support on various servers and ensuring high customer satisfaction•levels through prompt redressal of their problems Implementing effective customer support systems, helpdesk and their management• Implementing and Troubleshooting Checkpoint Firewall related issues.• Implemented Static NAT for Web servers and Mail severs on checkpoint firewall.• Implemented Site to Site VPN on customer sites.•