Sushil Joshi Email & Phone Number

Pune, Maharashtra, India

Pune, Maharashtra, India

• Managing team of 13 associates, responsible to develop and maintain user facing critical product catering to Asset Management across 6 regions, product related credit cards offers, product showcasing various.
• These products aimed to help connect HSBC Clients to global investment opportunities.
• Acting as Associate Project Manager and responsible for recommending service improvements and coordinating with the multiple peripheral teams for implementing products improvements within the defined time scales by.
• Closely working with Business stakeholders to create product roadmaps and product release plansthereby service the needs of the HSBC customers.
• Managing team of 10 associates, responsible to maintain 24X7 availability of the multiple critical IT applications and creating high-performing team to support the critical Business Initiative.
• These applications aimed to deliver accurate, timely and globally consistent data, reporting and analytical infrastructure for the Global Business users in Wealth and Private Banking Department of HSBC. Primary.

• Lead Managed Services and Operations team for one of largest Financial Client from North America for the critical Business applications.
• Conform to Customer application development standards and recommend changes, wherever appropriate, to further optimize or promote maturity within the Applications.
• Involved in the team formation process and ongoing development of individual members and of the processes, practices to create strategic alignment, empowerment and engagement in the Team.
• Worked on capacity planning for the applications and with multiple teams to enhance technological components and thereby reduce the impact on the Business.

• Onsite Lead for 5 years out of 10 years at Cognizant Technology Solutions U.S. Corporation where I worked with Big Pharma Clients like Merck, Sanofi.
• Received EIM Act of Awesomeness Award for Global Markets at Cognizant, USA for 2014 & 2015 for my contribution to critical Project Delivery.
• Developed multiple Business systems to satisfy strategic business goals and documented user stories, specifications and product features into detailed work order to communicate across teams and ensure mandatory.
• Managed team of 8-10 associates and their day to day development.
• Developed, modified and enhanced Customer quality assurance processes to ensure quality and reliability of modifications or enhancements injected into the portfolio.
• Facilitated creativity and empowerment in the team thereby improving team productivity.