Suzanne Jacobs Email & Phone Number

Lake Zurich, Il, Us

- Develop and maintain relationships with various HealthFitness client account representatives- Provide direction to on-site Program Managers to ensure business plan objectives and contract deliverables are being met- Mentor and support to on-site fitness center Program Managers- Manage central Health Management client accounts - Support and guide client communciations to achieve optimal participation within wellness programming- Ensure client and participant satisfaction while adhering to contract deliverables

Schaumburg Corporate Fitness Center

- Developed strong client relationships by bringing new programs to the site, suggesting site improvements and establishing a fitness center atmosphere on target with property management’s expectations - Consulted on the 2007 facility renovation: prepared request for quotes, recommended equipment, assisted in floor layout and finishes, coordinated necessary installations with vendors and followed up on punch list items with the contractor- Reached out to a variety of tenants through marketing strategies, corporate membership renewal, tenant meetings, and lunch and learns- Contacted and set up meetings with outside vendors for building wellness events such as health fairs, blood screenings, blood drives, and flu shots- Developed and mentored the professional skills of the Health Fitness Specialist and interns in order to advance within HealthFitness - Provided three month part time support to a Health Management client - Implemented Health Improvement Programs - Increased average annual Health Improvement Program revenue - Increased average memberships and active memberships -Performed exercise physiologist duties including exercise testing, fitness programming, personal training, and group exercise instruction

- Scheduled meetings with tenants in the building to discuss corporate memberships, programming, and screenings- Marketed the fitness center via lobby booths, cold calling, and desk drops- Supervised fitness staff, massage therapists, front desk attendants, interns, and nightly cleaning service- Managed the site during an eight week remodel closure- Developed community and corporate programming- Performed exercise physiologist duties including exercise testing, prescription, personal training, and group exercise instruction