Global Director, Architect Program - Trailhead Academy
Current
Feb 2021 - Present
AeroLeads people directory · profile
Suzanne Ferguson Email & Phone Number
Global Director, Architect Program - Trailhead Academy at Salesforce
at
Salesforce
4 work emails found
@salesforce.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Director, Architect Program - Trailhead Academy at Salesforce
Location
Nashville Metropolitan Area, United States, United States
Company size
Who is Suzanne Ferguson? Overview
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Quick answer
Suzanne Ferguson is listed as Global Director, Architect Program - Trailhead Academy at Salesforce at Salesforce, a company with 1 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a work email signal at salesforce.com and a matched LinkedIn profile for Suzanne Ferguson.
Suzanne Ferguson previously worked as Global Director, Architect Program - Trailhead Academy at Salesforce and Senior Manager - Trailhead Architect Program at Salesforce. Suzanne Ferguson holds Certification, Public Relations from Mcgill University.
Company email context
Email format at Salesforce
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*@salesforce.com
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Profile bio
About Suzanne Ferguson
Suzanne Ferguson is a Global Director, Architect Program - Trailhead Academy at Salesforce at Salesforce. She possess expertise in salesforce.com, cloud computing, crm, integration, enterprise software and 45 more skills. Colleagues describe her as "It was a pleasure to work and support Suzanne during my tenure at Salesforce.com. When customer concerns arose, Suzanne would bring them to my attention and insured that she represented the concern accurately. She always did her homework first, represented issues in a positive light, and understood the challenges facing a growing Technical Support organization that impacted our customers. Suzanne always had realistic expectations. Appreciate the partnership and her responsiveness to improve the overall customer experience.", "Suzanne is a highly professional and articulate individual who always puts the interests of her customers first. She is extremely knowledgable and personable and was always a top performer. Customers enjoy working with Suzanne as she takes a vested interest in their success and works extremely hard to exceed their expectations.", and "I had the pleasure of working with Suzanne for the past 3 years. I supported her through the implementation of Salesforce at Healthways. She is an experienced, accomplished application manager and a true professional in every aspect."
Listed skills include Salesforce.Com, Cloud Computing, Crm, Integration, and 46 others.
Current workplace
Suzanne Ferguson's current company
Company context helps verify the profile and gives searchers a useful next step.
Salesforce
11 roles
Suzanne Ferguson work experience
A career timeline built from the work history available for this profile.
Senior Manager - Trailhead Architect Program
Aug 2018 - Feb 2021
Product Manager - Trailhead Architect Program
Nov 2015 - Aug 2018
Principal Cloud Success Technologist - Customer Success Group
Feb 2015 - Nov 2015
Senior Cloud Success Technologist - Customer Success Group
May 2013 - Feb 2015
Senior Support Specialist - Customer Success Group
Jan 2012 - May 2013
Senior Crm Applications Manager
- Drive and manage the continued development of all Customer Relationship Management (CRM) initiatives and its adoption by Healthways – specifically Salesforce.com
- Integration of the CRM tool into all corporate systems and processes, this includes working across multi-functional departments (domestic and international) to increase sales productivity and create account management.
- Manage and develop the Salesforce implementation within different divisions of the company including business process, design techniques including requirements analysis, conceptual design, & creating detailed design.
- Helped to develop the Delegated Administrators that support the end users in the organization through management and training. Compilation of training materials and presentations.
- Salesforce system configuration – workflow, custom objects, links, buttons – to facilitate design specifications per project.
- Implementation & management of Add-on applications - Conga Merge, Demand Tools, Marketing Desktop, Eloqua, InsideView, Access Hoovers.
Nov 2006 - Jan 2012
Director Of Marketing
Strategic Partner
- Managed database and website development, including software updates.
- Responsible for direct marketing, trade show scheduling, organization, and client correspondence.
- Campaign organization, tracking and reporting.
Sep 2003 - Oct 2004
Director, Business Operations
Kieffer Industries, Llc
- Supported the goals/objectives of Business Development & Marketing.
- Maintained sales pipeline including sales analysis and database management.
- Handled accounts payable and supported sales tax and budget analysis for existing roles.
Jul 2002 - Sep 2004
Client Relationship Manager
Syneractive
- Provided project management and consultation for client web site development.
- Developed customer service department specializing in post project support.
Jan 2000 - Jul 2001
Account Manager
Sts Systems
- Installed, managed, and consulted for CRM proprietary software.
- Data integration and migration.
- Reported and analyzed: customer productivity, cross branding, customer profiling, target analysis, and direct marketing.
- Account management to ensure that the CRM tool was being utilized to its fullest extent for each client.
Sep 1997 - Dec 1999
Team & coworkers
Colleagues at Salesforce
Other employees you can reach at salesforce.com. View company contacts for 1 employees →
VM
Vijaykumar M Nyamati
Colleague at SalesforceBengaluru, Karnataka, India, India
View →
DH
Dom Hen
Colleague at SalesforceShakopee, Minnesota, United States, United States
View →
DP
Doug Purcell
Colleague at SalesforceSan Francisco Bay Area, United States, United States
View →
LS
Lola Shields
Colleague at SalesforceEl Jadida Metropolitan Area, Morocco
View →
RR
Raunacq Raaj
Colleague at SalesforceChandler, Arizona, United States, United States
View →
AC
Alvin Clark
Colleague at SalesforcePalmetto, Florida, United States, United States
View →
FS
Frédéric Soulier
Colleague at SalesforceSt.-Cloud, Île-de-France, France, France
View →
LB
Lakshman B.
Colleague at SalesforceOrlando, Florida, United States, United States
View →
MK
Mika Kato
Colleague at SalesforceTokyo, Tokyo, Japan, Japan
View →
AO
Akhil Orsu
Colleague at SalesforceHyderabad, Telangana, India, India
View →
Vijaykumar M Nyamati
Colleague at SalesforceBengaluru, Karnataka, India, India
View →
DH
Dom Hen
Colleague at SalesforceShakopee, Minnesota, United States, United States
View →
DP
Doug Purcell
Colleague at SalesforceSan Francisco Bay Area, United States, United States
View →
LS
Lola Shields
Colleague at SalesforceEl Jadida Metropolitan Area, Morocco
View →
RR
Raunacq Raaj
Colleague at SalesforceChandler, Arizona, United States, United States
View →
AC
Alvin Clark
Colleague at SalesforcePalmetto, Florida, United States, United States
View →
FS
Frédéric Soulier
Colleague at SalesforceSt.-Cloud, Île-de-France, France, France
View →
LB
Lakshman B.
Colleague at SalesforceOrlando, Florida, United States, United States
View →
MK
Mika Kato
Colleague at SalesforceTokyo, Tokyo, Japan, Japan
View →
AO
Akhil Orsu
Colleague at SalesforceHyderabad, Telangana, India, India
View →
2 education records
Suzanne Ferguson education
Certification, Public Relations
Mcgill University
Bachelor Of Commerce, Marketing & International Business
Concordia University
FAQ
Frequently asked questions about Suzanne Ferguson
Quick answers generated from the profile data available on this page.
What company does Suzanne Ferguson work for?
Suzanne Ferguson works for Salesforce.
What is Suzanne Ferguson's role at Salesforce?
Suzanne Ferguson is listed as Global Director, Architect Program - Trailhead Academy at Salesforce at Salesforce.
What is Suzanne Ferguson's email address?
AeroLeads has found 4 work email signals at @salesforce.com for Suzanne Ferguson at Salesforce.
Where is Suzanne Ferguson based?
Suzanne Ferguson is based in Nashville Metropolitan Area, United States, United States while working with Salesforce.
What companies has Suzanne Ferguson worked for?
Suzanne Ferguson has worked for Salesforce, Healthways, Strategic Partner, Kieffer Industries, Llc, and Syneractive.
Who are Suzanne Ferguson's colleagues at Salesforce?
Suzanne Ferguson's colleagues at Salesforce include Vijaykumar M Nyamati, Dom Hen, Doug Purcell, Lola Shields, and Raunacq Raaj.
How can I contact Suzanne Ferguson?
You can use AeroLeads to view verified contact signals for Suzanne Ferguson at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Suzanne Ferguson attend?
Suzanne Ferguson holds Certification, Public Relations from Mcgill University.
What skills is Suzanne Ferguson known for?
Suzanne Ferguson is listed with skills including Salesforce.Com, Cloud Computing, Crm, Integration, Enterprise Software, Business Process, Management, and Account Management.
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