Suzanne Lee Email & Phone Number

Mountain View, California, United States

Berkeley, California, United States

• Manage a team of 12-15 employees within a hectic workspace by actively engaging in leadership courses weekly• Create a more efficient workspace by proactively anticipating department needs• Schedule and coordinate daily events, deliveries, and tasks• Developed a training packet for incoming Supervisors and contributed to the current training program for new hires• Created visually captivating chalkboard art and signage to enhance the store's ambiance and promote featured coffee blends, seasonal specials, and community events, resulting in increased customer engagement and brand awareness.• Maintained a consistent and fresh visual identity for the store through creative installations, ensuring a dynamic and inviting atmosphere for patrons. • Received recognition for creativity and attention to detail, with artwork often highlighted on social media platforms, further promoting the Philz Coffee brand and driving online and in-store traffic.

Santa Clara, Ca

• Developed and executed social media marketing campaigns to promote new boba flavors, specials, and events, resulting in increased brand visibility and customer engagement• Monitored and responded to customer reviews on Yelp to address feedback, resolve issues, and maintain a positive online reputation• Collaborated with the marketing team to create and schedule content calendars, track performance metrics, and adjust strategies based on insights and data• Utilized social media advertising tools to reach target audiences and drive traffic to OMGTea's physical location and online ordering platform

Santa Clara, California, United States

• Fulfill 80-180 custom orders a shift, memorize over 50 menu recipes and order preferences for regular customers to build rapport and increase brand loyalty.• Greet and serve an average of 150+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment.• Manage and maintain store inventory by organizing and restocking supplies.• Accurately process in handling payments ranging from $1000-$3000 per shift.

Santa Cruz, California, United States

• Create, update, and archive 100-250 documents including contracts, bidding offers, reports, and records a month• Assist project managers, architects, and supervisors with data search and current projects by taking and completing requested job orders.• Manage contract processing by maintaining files, technical records, accounts payable activities, invoices, spreadsheets, etc.• Prepare and distribute authorizations, change orders, and personnel reports, and supporting documents.• Scan a variety of large and small-scale documents, input the scanned files into the massive database, and archived the said files for later use.• Organize important architectural and planning historical contracts, accounts, and records

Monterey, California, United States

• Communicated and worked closely with other professional Architects• Provide support to various architectural projects by assisting in project design development and technical documentation• Provide design documentation in the form of graphic illustration, imagery boards, color renderings, and research and documentation on assigned projects• Worked on the design of multiple commercial/residential projects, performed site visits, and produced detailed architectural drawings and sketches.• Conducted reports on the progress of projects and presented results to managers.• Utilizes computer-assisted design software and equipment to prepare project designs and plans• Implemented outreach initiatives to Professionals, Construction Partners, Non-Profit communities, Educational Institutions

Oakland, California, United States

• Provided sample collection, field activities and monitoring proper usage of 3-Bin system• Worked in the field to gather statistics, including percentage of contamination and waste public schools produce• Managed waste manifests and uploaded them to a database.• Assisted residential homes with implementing the 3-Bin system• Advocated for proper sorting and worked to make sure community members were aware of better, sustainable pathways.• Assisted in removing trash from state beaches, effectively reducing the amount of pollution and debris entering the ocean.