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Every day is an opportunity to improve on the last. I enjoy learning new tools, technologies and thrive when tackling difficult tasks. I excel at learning and implementing new technologies and products. I could say more about myself, but let me defer to what others have said about me:➢ "He is enthusiastic in his desire to learn new technologies and raises his hand to learn new things when many on the team (myself included) might hesitate. Even if a technology is hard or undesirable, Shane volunteers to jump on it and, from there, to share his knowledge with others. It is not hard to guess that, from these characteristics, Shane has developed a broad knowledge of many technologies." - Aaron E➢ "Shane has always had a high level of attention to technical details. On countless occasions, he would be able to address and fix issues before many of the other people in the company would even know about them." - Jeff C➢ "Shane has always been someone I knew I could rely on to solve whatever problem I threw at him. He is quietly competent and works until the problem is solved. He never pointed fingers, instead he solved the issue and put in processes to avoid any related future problems." - Mark T➢ "I enjoyed working with Shane. He was always reliable and very thorough in his testing. He would explain problems very clearly and made my job much easier when tracking down issues in the product. He is always willing to help and very approachable. I appreciated his feedback and would use him as a sounding board for user-interface design. He is a well-liked member of the team and it would be great to work with him again." - Desiree L➢ "Shane is an invaluable member of our TechOps team and has the ability to turn our ideas into an efficient and productive environment. Whether it is setting up a systems monitoring program, or deploying multiple VM’s for production, Shane easily reaches into his bag of tricks and pulls out the right tool for the job and then puts it into place." - Rick R• Authentic leader with integrity • Resourceful technician• Courageously optimisticSpecialties: Virtual technologies, Kubernetes, Terraform, Docker, WSL, ansible, .NET, Java, SQL, Windows, Linux, Mac, IIS, Database, Virtual Machines, Hyper V, VM Ware, System Management, Agile, STB, EBIF, Scripting, UI Design, Interactive Applications, XML, Broadcasting, MUX, Video, Streamers, Automating Configuration, Communication, Project Management, Iterative Development, Software Quality.
Opt Real Estate
View- Website:
- exprealty.com
- Company phone:
- +1 703 431 3755
- Company email:
- info@exprealty.com
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Real Estate SpecialistOpt Real EstateHillsboro, Or, Us -
Real Estate BrokerExp Realty Jul 2019 - PresentBellingham, Washington, Us -
Customer Support Team LeadStrongdm Jun 2021 - Mar 2022Burlingame, California, UsLead a support team to ensure quick response time with a personal and professional feel. Managed customer issues with highly technical problems. Became the expect on product features and then trained team members on best practices. Managed live customers issues with SSH, K8s, Terraform, Ansible, Chef, Docker and every database type you can think of. Headed up zoom calls teaching customers product design and workflow as well as answering all types of technical questions. Took on the SME role for all things Azure, and became proficient in all three cloud providers, AWS, GCP & Azure. Reviewed customer facing documentation for technical accuracy and completeness. Put the customer first in every situation! -
Professional Services Technical ConsultantHuron 2019 - Jun 2021Chicago, Il, UsEnsure customers are successful and achieve their goals through collaborative planning management. Manage customer expectations, provide timely updates for management team. An integral role in the configuration and deployment of custom client applications. I use my technology skills to design web-based applications and collaborate with clients to leverage the latest industry and technology best practices. I participate in the definition and development of the requirements and detailed design for customer-specific applications, expanding my hands-on consulting experience.A part of the Huron Higher Education team creating opportunities to collaborate, learn and grow while impacting some of the most prestigious higher education and research institutions. -
Director Of Technical OperationsEnsequence Feb 2017 - Jun 2018Portland, Or, UsDirect and coordinate the production of all interactive television applications for Ensequence including enhancement of cable network programming, national advertising, and network promotions. Directly manage relationships with national advertisers, agencies, cable networks, and distributors. Establish the production workflow for the delivery of interactive advertising on Comcast. Serve as product owner for internal production and operations tools to create, deploy, and manage interactive television campaigns.Manage a highly available SaaS hybrid cloud for the creation, distribution and monitoring of interactive television applications broadcast nationwide for enterprise customers at television networks, television distributors and smart TV manufacturers.Coordinate teams and deliverables from multiple cross-functional development teams, external partners and vendors. -
Senior Technical Operations EngineerEnsequence Jul 2010 - Feb 2017Portland, Or, UsEnsure the proper operation of Ensequence products and services in cloud-hosted environments and in remote customer-owned operation centers. Provide exceptional pre and post-sales technical support and service level assurance for all Ensequence deployed products and services. Work collaboratively with the product team, IT and professional services to ensure successful product and service deployments. Essential Functions:• Primary overseer and operator for the Ensequence off site data center.• Primary architect for VMware virtual environment, Solarwinds monitoring system, and cloud services in AWS and Rackspace.• Exhibit excellent communications skills with customers via email, phone, written documents and meetings. • Track and resolve customer issues. Drive high customer satisfaction through excellent customer responses, problem resolutions and relationships.• Participate in a rotating, on-call “after hours” operations team supporting key customers.• Perform day-to-day monitoring, technical diagnosis and remediation of defects in Ensequence deployed products and services.• Plan, acquire, prepare, install, configure, test, deploy and administer web, Windows and Linux server software products, applications and services. • Define, optimize and initiate processes for system maintenance, change management and data backup/recovery procedures.• Automate repetitive processes through scripting and task scheduling.Past and Current Projects:• Lead operations engineer for our system that serves 9000+ watermark applications onto NBCu networks at Comcast. • Lead operations engineer for our system that serves 180+ enhanced programs onto Spike network’s Bar Rescue, Tattoo Nightmares and Bellator programs.• Lead operations engineer for this system that served 100+ enhanced promotional ads for WeTV and Reelz on Samsung connected TVs.• Lead operations engineer for this hosted system that provided premium channel upgrade applications on Cinemax and HBO, and MTVN. -
Senior Quality Assurance EngineerEnsequence Jul 2004 - Jul 2010Portland, Or, Us• Review product requirements and specification documents and provide commentary with respect to document completeness and clarity and product testability.• Apply principles of Software Quality Assurance to create test environments and planning documents such as QA Plans, Test Plans and Test Procedures based on customer broadcast infrastructures and use cases, product requirements and specification documents, and on other methods of information gathering.• Execute comprehensive tests of software under development utilizing detailed test plan documents, personal computers, servers, television broadcast infrastructure and set top boxes.• Create automated tests using test automation products and scripting languages.• Report clearly and accurately, and track to closure, product defects found in testing using bug tracking systems.• Work closely with QA team, engineering and product management to analyze and resolve product-related issues.• Prepare and maintain test systems, such as PCs, servers and broadcast systems (Windows, Linux and Mac). -
Real Estate BrokerKeller Williams Realty, Inc. Jun 2017 - Mar 2018Austin, Tx, UsReal Estate Agent -
Qa EngineerIntel Mar 2002 - Jun 2004Santa Clara, California, Us• Execute comprehensive tests of software under development utilizing detailed test plan documents, personal computers, servers• Create automated tests using test automation products and scripting languages.• Report clearly and accurately, and track to closure, product defects found in testing using bug tracking systems.• Work closely with QA team, engineering and product management to analyze and resolve product-related issues. -
Partner / FounderPharus May 2001 - Jul 2003• Co-Founder partner• Third Party Testing for CD Media and Web Portals• Hardware / software acquisition• Track and report defects• Generate test plans and use cases
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Lead Qa EngineerPc Test 1999 - 2001• Software Testing• Hardware Testing• Web Client/Server Testing• Lead Role - Managed lab members, complied reports, direct contact with customers and CEO.
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Technical SupportStream International 1998 - 1999• Phone Technical Support• Hewlett Packard Product line
Shane Vertner Skills
Shane Vertner Education Details
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Westminster College (Pa)Computer Science -
St. Johnsbury AcademyGed
Frequently Asked Questions about Shane Vertner
What company does Shane Vertner work for?
Shane Vertner works for Opt Real Estate
What is Shane Vertner's role at the current company?
Shane Vertner's current role is Real Estate Specialist.
What is Shane Vertner's email address?
Shane Vertner's email address is sv****@****ail.com
What is Shane Vertner's direct phone number?
Shane Vertner's direct phone number is +150348*****
What schools did Shane Vertner attend?
Shane Vertner attended Westminster College (Pa), St. Johnsbury Academy.
What skills is Shane Vertner known for?
Shane Vertner has skills like Software Quality Assurance, Xml, Linux, Quality Assurance, Databases, Microsoft Sql Server, Iis, Agile Methodologies, Test Planning, Mobile Devices, Vmware, Scripting.
Who are Shane Vertner's colleagues?
Shane Vertner's colleagues are Cielle Mcguire, Brenda Mcconnell, Tiffany Maddux, Ammie Mowery, Juleisy Ramirez, Shelby Mullan, Sanjeev Srivastava.
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