Operations Support Representative
CurrentSupport operational projects across Warehouse, Customer Support, Engineering, and Fulfillment departments by introducing new systems and processes to improve coordination and boost efficiency.Facilitate order fulfillment, inventory management, and data entry to ensure accuracy and timely processing.Provide customer support via email and chat, promptly resolving inquiries and issues to maintain high customer satisfaction.Assist with customer support tickets, maintaining records and… Show more Support operational projects across Warehouse, Customer Support, Engineering, and Fulfillment departments by introducing new systems and processes to improve coordination and boost efficiency.Facilitate order fulfillment, inventory management, and data entry to ensure accuracy and timely processing.Provide customer support via email and chat, promptly resolving inquiries and issues to maintain high customer satisfaction.Assist with customer support tickets, maintaining records and conducting quality assurance checks to improve service quality.Manage Returned Merchandise Authorizations (RMA) and conduct product quality checks to ensure compliance with standards. Show less