Stefan Brandon Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

·Work closely with Payroll to ensure accuracy of benefits enrollments and payroll deductions; resolve issues with benefit vendors; perform routine audits to ensure billing accuracy and resolve any discrepancies. ·Manage the dependent eligibility verification process.·Analyze benefits and leaves data and report trends to management. ·Assist employees with benefits questions, enrollment and making changes for qualified life events. ·Manage the Employee Wellness program and communications.·Perform monthly reconciliation of benefit invoices and, payroll deductions. Analyze variances to the budget. ·401K plan administration. ·Assist with annual open enrollment period including preparation and distribution of materials, drafting communications, coordinating employee meetings, configuring and testing in Workday. ·Act as a resource for Payroll/HR teams to ensure their understanding and compliance with benefits and HR policies and regulations.·Serve as primary contact for worker’s compensation claims.·Assist with annual audit of ERISA benefit plans including but not limited to providing related enrollment, census and plan participation reports. ·Serve as the system benefit administrator for Workday.·Conduct research and prepare management reports for HR programs, benefit activities and wellness challenges.·Assist Compensation team with the yearly bonus and merit processes.·Ability to distinguish and explain Flexential pay practices·Ensures compliance within compensation guidelines, budgets, pay equity, FLSA classifications, etc. and tracks regulatory changes and trends.·Effectively communicates with stakeholders regarding the results of analyses.·Assist with the day to day compensation responsibilities in regards to company offers and requisition requests.·Ability to distinguish and rectify processing errors in Workday system.·Review and accept business tasks in Workday related to HCM upkeep.·Respond to email inquires as related to HCM functionality.

Concord, North Carolina, United States

Charlotte, North Carolina, United States

Responsible for providing all activities related to the company's salary administration program support for all employees. Under general supervision, performs a wide variety of routine compensation administrative and transactional activities, including auditing time-keeping records, computing wage, and overtime payments.• Participates in maintenance, upkeep and completes assigned work related to compensation programs. Provides direct support of pay process weekly workflows. Serves as Primary Contact for timely information and resolution to employee matters escalated by HR Contact Centers who correspond with the HR Contact Center.• Updates data to execute employee transactions in SAP-HRIS, including computing wages and validating deductions to correct data into the payroll system, coordinating and processing terminations requests for vacation payouts with final paychecks, and compiling payroll data from time sheets and other data sources.• Updates and administers employee data in KRONOS Timekeeping required by Federal, State, and local government authorities.• Provides support to identify gaps and inefficiencies in programs/processes for the broad base and/or incentive compensation initiatives.• Prepares reports to help monitor new hire, termination, internal transfer movement and provide insight to other areas of compensation.• Research market data trends that align external benchmarks with internal positions, evaluate internal equity, external competitiveness, business conditions, legal requirements, and economic impact to make sound recommendations and resolve compensation concerns.• Other duties as assigned.

Fostered relationships across business lines with departmental leadership and facility management while steadfastly providing analysis and completing high priority casework in and efficient manner.• Tier 2 support (escalation support, program execution & issue resolution) through Workday, PeopleSoft, and other various interaction channels for current and former Lowe’s employees, regarding Compensation and Recognition programs, policies, procedures, issues, and questions.• Develop and maintain extensive knowledge of Lowe’s compensation and recognition programs (eligibility, bonus plan details, incentive plan details, LTI plan details, recognition plan details, etc.) • Assist Manager with establishing and improving defined procedures and processing methods to meet production and performance goals efficiently and accurately.• Maintained accountability for conducting regular audit, and validation of Excel spreadsheets, in efforts to confirm bonus and incentive payments, bonus plan assignment, compensation package, etc.• Cultivated an environment conducive to regulatory compliance, problem-solving, and accountability while routinely participating in process improvement and standardization process committees.• Enhanced the strategic working relationship between Compensation and all other operations departments within the organization.• Partnered with talent acquisition to review and maintain integrity of offer letters containing a signing bonus, while efficiently processing the bonus through Workday for timely disbursement.• Provided consultative expertise in

Leveraged experience and expertise to provide one-on-one skill development training and coaching, as a Coaching Lead for Associate Relations intake team. • Provided support to ACC representatives though thorough quality evaluations of phone interactions, and case work, while consistently meeting high-volume expectations weekly.• Developed, implemented, and delivered consistent, effective training materials and quality evaluation forms to supply constructive feedback and encouragement. • Championed engagement by crafting compelling team contests centered around cultivating a high-quality work environment, and results. • Enhanced operations by stepping in as a backup supervisor to provide support on an as-needed basis.

Serve as a first point-of-contact through telephonic, electronic (email, text, chat), or paper-based interactions for current and former Lowe’s employees, regarding questions related to portal navigation and HR/ Payroll policies and procedures. • Utilized online knowledge base for information and guidance while using ServiceNow case management system for recording and administering requests and assisting field managers and human resource business partners with opening, recording, processing, and closing cases.• Demonstrated high competency of defined processes and procedures and selected for numerous special projects.• Later selected to join the newly created Teir-1 Associate Relations team, as first point of contact to intake, and initiate casework for workplace concerns.

Charlotte, North Carolina, United States

Administered 401(k) and retirement plans for employees from numerous clients of Wells Fargo via inbound phone calls. • Provided educational guidance on how much to save, investment options, plan provisions, and overall financial health, enrolling customers in their retirement plan, processing transactions (loans, withdrawals, rollovers, etc.) via various systems, and assisted clients with online access.• Maintained accountability for researching and answering questions and concerns of clients.

Charlotte, North Carolina, United States

Cultivated an environment conducive to compliance, teamwork, and accountability, while serving as a Senior Representative/Supervisor.• Administrated various human resource, and workforce administration duties for employees from multiple clients of Aon Hewitt via inbound/outbound phone calls and web chat.• Pension and retirement benefits support.• Provided support and guidance for managers/leaders and executives with onboarding new employees, job and compensation changes, terminations, annual compensation increases, and performance reviews.• Fostered relationship with back-office specialists to provide necessary processing, and/or research and resolution to various issues.• Promoted to supervisor to oversee complex/escalated issues and provided consistent floor and help chat support for my fellow colleagues.

Computer Technology/Computer Systems Technology

Computer Engineering Technology/Technician