Stefan Brandon Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

·Work closely with Payroll to ensure accuracy of benefits enrollments and payroll deductions; resolve issues with benefit vendors; perform routine audits to ensure billing accuracy and resolve any discrepancies. ·Manage the dependent eligibility verification process.·Analyze benefits and leaves data and report trends to management. ·Assist employees with.

Concord, North Carolina, United States

Charlotte, North Carolina, United States

• Responsible for providing all activities related to the company's salary administration program support for all employees. Under general supervision, performs a wide variety of routine compensation administrative and.
• Participates in maintenance, upkeep and completes assigned work related to compensation programs. Provides direct support of pay process weekly workflows. Serves as Primary Contact for timely information and resolution.
• Updates data to execute employee transactions in SAP-HRIS, including computing wages and validating deductions to correct data into the payroll system, coordinating and processing terminations requests for vacation.
• Updates and administers employee data in KRONOS Timekeeping required by Federal, State, and local government authorities.
• Provides support to identify gaps and inefficiencies in programs/processes for the broad base and/or incentive compensation initiatives.
• Prepares reports to help monitor new hire, termination, internal transfer movement and provide insight to other areas of compensation.

• Fostered relationships across business lines with departmental leadership and facility management while steadfastly providing analysis and completing high priority casework in and efficient manner.
• Tier 2 support (escalation support, program execution & issue resolution) through Workday, PeopleSoft, and other various interaction channels for current and former Lowe’s employees, regarding Compensation and.
• Develop and maintain extensive knowledge of Lowe’s compensation and recognition programs (eligibility, bonus plan details, incentive plan details, LTI plan details, recognition plan details, etc.)
• Assist Manager with establishing and improving defined procedures and processing methods to meet production and performance goals efficiently and accurately.
• Maintained accountability for conducting regular audit, and validation of Excel spreadsheets, in efforts to confirm bonus and incentive payments, bonus plan assignment, compensation package, etc.
• Cultivated an environment conducive to regulatory compliance, problem-solving, and accountability while routinely participating in process improvement and standardization process committees.

• Leveraged experience and expertise to provide one-on-one skill development training and coaching, as a Coaching Lead for Associate Relations intake team.
• Provided support to ACC representatives though thorough quality evaluations of phone interactions, and case work, while consistently meeting high-volume expectations weekly.
• Developed, implemented, and delivered consistent, effective training materials and quality evaluation forms to supply constructive feedback and encouragement.
• Championed engagement by crafting compelling team contests centered around cultivating a high-quality work environment, and results.
• Enhanced operations by stepping in as a backup supervisor to provide support on an as-needed basis.

• Serve as a first point-of-contact through telephonic, electronic (email, text, chat), or paper-based interactions for current and former Lowe’s employees, regarding questions related to portal navigation and HR/.
• Utilized online knowledge base for information and guidance while using ServiceNow case management system for recording and administering requests and assisting field managers and human resource business partners with.
• Demonstrated high competency of defined processes and procedures and selected for numerous special projects.
• Later selected to join the newly created Teir-1 Associate Relations team, as first point of contact to intake, and initiate casework for workplace concerns.

Charlotte, North Carolina, United States

• Administered 401(k) and retirement plans for employees from numerous clients of Wells Fargo via inbound phone calls.
• Provided educational guidance on how much to save, investment options, plan provisions, and overall financial health, enrolling customers in their retirement plan, processing transactions (loans, withdrawals.
• Maintained accountability for researching and answering questions and concerns of clients.

Charlotte, North Carolina, United States

• Cultivated an environment conducive to compliance, teamwork, and accountability, while serving as a Senior Representative/Supervisor.
• Administrated various human resource, and workforce administration duties for employees from multiple clients of Aon Hewitt via inbound/outbound phone calls and web chat.
• Pension and retirement benefits support.
• Provided support and guidance for managers/leaders and executives with onboarding new employees, job and compensation changes, terminations, annual compensation increases, and performance reviews.
• Fostered relationship with back-office specialists to provide necessary processing, and/or research and resolution to various issues.
• Promoted to supervisor to oversee complex/escalated issues and provided consistent floor and help chat support for my fellow colleagues.

Computer Technology/Computer Systems Technology

Computer Engineering Technology/Technician