Syd M. Email & Phone Number

Clarkston, GA, US

• Prepping patient demographics and medical history based on intake records.
• Coordinate telehealth video calls and assist physicians with transfer once triage is complete.
• Provide details on treatment plans and medication through secure messaging.
• Update electronic health records (EHR) with lab results or medical records as needed.
• Follow HIPAA guidelines to protect patient information and ensure secure communication.

• Enhanced client onboarding by meticulously collecting and verifying necessarydocumentation, facilitating smooth consent form submissions.
• Partnered with cross-functional teams to refine the enrollment workflow, achievingheightened operational efficiency.
• Delivered high-quality customer service, resolving client inquiries and concerns withprofessionalism and promptness.

• Evaluated disability benefits questionnaires to ensure precision and fullness, facilitatingsuccessful submissions to Veterans Affairs.
• Liaised with healthcare providers and claimants to compile essential data for disabilityclaims processing.
• Analyzed medical records and documents to uphold quality assurance standardsthroughout the review process.

Atlanta, Georgia, United States

• Delivered high-quality customer service, efficiently responding to patient inquiries andcoordinating appointment scheduling.
• Managed patient registration, ensuring accurate collection of demographic andinsurance data to support administrative processes.
• Maintained patient confidentiality by adeptly updating and securing medical recordsusing the eClinical Works electronic health record system.

Atlanta, Georgia, United States

• Oversaw electronic health records, ensuring accuracy and confidentiality in patient datamanagement.
• Facilitated coordination of patient appointments, referrals, and diagnostic tests tostreamline care delivery processes.
• Assisted healthcare providers in minor medical procedures, enhancing patient servicethrough proficient clinical support.

Decatur, Georgia, United States

• Provided comprehensive administrative support to healthcare providers by recordingvital signs, documenting patient histories, and prepping exam rooms for variousprocedures.
• Coordinated seamless patient care by handling scheduling, referrals, and insuranceverification for a high volume of patients each day.
• Maintained accurate and current patient data using eClinical Works, processed labresults, and facilitated communication with pharmacies for prescription management.

Tucker, Georgia, United States

• Led a team of medical assistants, ensuring efficient task distribution and patientthroughput in a busy clinic environment.
• Delivered thorough training to new staff on patient care protocols, medical procedures,and clinic guidelines.
• Coordinated with healthcare providers to streamline patient care, manage appointmentschedules, and communicate test outcomes effectively, maintaining meticulouselectronic health records using eClinical Works.

Atlanta, Georgia, United States

• Maintained and updated electronic health records with a focus on confidentiality,supporting the integrity of patient information.
• Assisted in patient examinations and liaised with insurance companies for coverageverification and claims processing, facilitating streamlined patient care.

Associate'S Degree, Medical/Clinical Assistant

Medical Billing And Coding

High School Diploma, High School/Secondary Diplomas And Certificates