Sydney Goss Email & Phone Number

San Diego, California, United States

San Diego, California, United States

Via Itility US

Carlsbad, California, United States

• Provide exceptional customer service through all interactions, including processing visitor orders, issuing refunds, working with the annual pass system and other promotional deals.
• Adhere to deep clean schedules and other general maintenance responsibilities in light of the ongoing Covid-19 pandemic.
• Serve as a collaborative team member and completing various shift lead duties as needed, such as delegating tasks to members, carry out communications with management, and supporting other team members with production.

San Diego, California, United States

• Optimization and improvement of UI automation testing process to assess critical time card functionality of the ADP Payroll Portal. Day-to-day responsibilities include:
• Writes and executes automated test scripts using a pre-defined framework Cypress.
• Writes end-to-end test scripts to test website/product functionality.
• Tests user interfaces (UIs), web services and/or web applications.
• Collaborates with Senior Director of Applications Development and QA Engineer to establish and execute time-sensitive deadlines and goals.
• Usage of Javascript in Cypress framework primarily.

Vista, California, United States

• Established a welcoming and enjoyable experience, ensuring customer satisfaction by maintaining a friendly, accommodating, and positive attitude through all interactions, including processing orders, issuing refunds.
• Adhere to deep clean schedules and other general maintenance responsibilities in light of the ongoing Covid-19 pandemic.
• Serve as a collaborative team member and completing various shift lead duties as needed, such as carring out communications with management, and supporting other team members with production, restocking, dishwashing.
• Advertised, marketed, and recommended menu options to guests to increase guest satisfaction and using product knowledge to facilitate guest decision-making.

Vista, California, United States

• Established a welcoming and enjoyable experience, ensuring customer satisfaction by maintaining a friendly, accommodating, and positive attitude.
• Demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals.
• Advertised, marketed, and recommended menu options to guests to increase guest satisfaction.
• Communicated product knowledge to facilitate guest decision-making.

Carlsbad, California, United States

• Garnered hands-on experience with key functions, primarily website development.
• Utilized HTML to create a login portal for a website.
• Used HTML/CSS and C# to complete various tasks as assigned.
• Established an understanding of SSL certificates.

Bachelor'S Degree, Computer Science

Activities and Societies: Web Organizer of the CSUSM Association for Computer Machinery

High School Diploma