Sydney Tran Email & Phone Number

Germantown, Md, Us

Washington, District Of Columbia, Us

Leading the day-to-day Threat Detection and Response service with a focus on guidance and coaching. Providing ownership and accountability for driving Cyber Incident Management and Cyber Incident Handling escalations to resolution. Focused on sustaining and enhancing the capabilities and maturity roadmap of Threat Detection and Response, Cyber Incident Management, and Cyber Incident Handling services.Coordinating with cross-functional matrix teams within and outside the Cybersecurity organization, inspiring team members to challenge the status quo, think creatively, and share their ideas freely. Cultivating an environment of trust, accountability, transparency, communication, and a growth mindset.Providing thought leadership with confidence, respect. Responsible for out-briefings for business stakeholders, leadership teams, executives, and external partners. Building strategic relationships, fostering collaboration both internally and externally within the Cybersecurity organization.

Washington, Dc, Us

Standing up the Cyber Fusion Service (CFS) Center to embody detection, response, threat hunting, threat intelligence sharing and data sciences. The CFS is designed to unify disparate teams within the organization like SecOps, IT operations, physical security, product development, fraud management and others. Boost overall threat intelligence effectiveness, accelerate incident response speed and reduce organizational costs and risks.Lead the development of the WMATA Cybersecurity Solutions portfolio and playbook, mordenized the cybersecurity technology stack by implementing the next generation of Endpoint Detection and Remediation (CrowdStrike), Security Information and Event Management (Splunk), Data Security (Varonis), and Security Orchestration, Automation and Response (ServiceNow SecOps) platforms. Manage the Security Operation Center. Lead teams to detect, identify, investigate and respond to security incidents that could impact the organization’s infrastructure, services, and customers. Drive to meet the goal of detecting and containing attacks or intrusions in the shortest time frame possible as well as reducing the impact, damage, and recovery costs of the incident.

Ashburn, Virginia, Us

Ashburn, Virginia, Us

Lead the strategy development and implementation of the Security Operations program for 16 Global Security Operations Centers. Integrate governance, regulation requirement, risk management, and enterprise architecture into strategic plans. Integrate security operations with security control, vulnerability management and cyber threat intelligence platforms. Develop and implement a lifecycle service plan for Cyber Threat Intelligence (CTI) solutions for DXC to cost-effectively provide services to its clients with global effectiveness.Implement ServiceNow Performance Analytics to visualize security trends for real-time adjustment and continual service improvement. Define user profiles, use cases, operational processes, and performance service level objectives for security offerings.Formulate and manage global teams, facilitate major organizational design/development strategies to ensure that there is a solid connection between organizational business goals, technology activities and security metrics.Design outbound marketing activities, identifying customers for case studies, creating marketing materials for use by the sales force, educating the sales force and working with the public relations team to handle press contacts. Provide guidance and training for marketing and sales support for the CTI offering.Perform revenue reviews with the Cyber Portfolio Director in support of P&L monitoring and management. Partner with technology vendors for integrated roadmaps, joint GTM, and rapid-response relationships for sales and support.Engage with regional delivery teams and industry verticals to develop and execute GTM plans, training, sales, and reporting.

Global, Us

Responsible for aligning CSC's offerings to industry strategies and driving thought leadership related to new Telecommunications and High-Tech solutions. Serve as a primary High-Tech point of contact for CSC's chief technology officer and offering teams. Member of the Global Industries CTO Council. Leading diverse teams in solution design, business development, and program management. Focus on building solutions, improving operational efficiency and managing large programs. Responsible for business development, solutions strategy and partner management.

Mclean, Va, Us

Lead complex Computing Forensics program consists of broad solution portfolio integration (e.g. media ingest, exploitation & analysis.) Interface with key, senior-level clients to ensure satisfaction and to proactively identify potential issues before they arise. Lead team to deliver a standard of excellence across all work (e.g. Document and Media Exploitation process flow, use-cases, Requirement Traceability Matrix, Concept of Operations.) Innovate to integrate Document and Media Exploitation tools (e.g. Write blocker, FTK, Encase, The SleuthKit, ect.,) to create a “Media Exploitation in A Box” (MIB) solution. Prepare and present strategies to gain stakeholder/clients buy-in and support to incubate and deploy the solution. Lead "strategic solutioning" workshops with the stakeholders to obtain consensus on the process workflow and prioritized use-cases.Pioneered and lead an Integrated System Operational View Project to provide government agencies with the capability to share common picture of the global information and computing network. A shared picture of the threats developed from all sources enables the agencies to manage level of compliance, vulnerabilities, tracking of detected incidents and respective remediation course of actions (COAs.)Lead the DoD Personnel and Readiness Federal Data Center Consolidation Initiative (FDCCI) to consolidate data centers across the Federal Government in order to achieve cost savings, energy consumption reductions, optimal space utilization and improvements in IT asset utilization.

Norwalk, Connecticut, Us

Manage a team of engineers responsible for applying Information Technology Infrastructure Library (ITIL) and The Open Group Architecture Framework (TOGAF) ensuring optimal uptime and availability of all development and production Direct Loan Services solutions. The Education Services business of ACS provides outsourcing solutions to more than 1,000 colleges and universities, many of the largest lenders and secondary markets in the country, and over 12 million borrowers with outstanding loans totaling more than $101.4 billion.

Houston, Texas, Us

Established and led HP’s Business Process Management Group, chartered to provide better financial and operational results through explicit, flexible process architectures that are aligned with business goals, services and people. Responsible for:- Plan, develop, and deploy (staff, train, operationalize) a business process management team.- Select and implement open, explicit standards of process management framework.- Select and implement standardized set of business and operational metrics and industry best practicesLed the planning and implementation effort to restructure the business process model for Account/Product Management, Sales, Inventory, Provisioning, Billing, Fault Management, and Trouble Ticketing for a leading Internet and Co-location Service Provider. The business analysis performed provided an end-to-end business process flow needed for the company-wide operational executions and future improvements.Developed and proposed a strategic plan to restructure the business model for a Latin-Americas telecommunications company. The objective was to integrate the business processes and technical infrastructures of 6 acquired companies. The aim was to establish a fully-integrated business operations model with shared support services and common IT environments.

Dublin 2, Ie

Managed the development and implementation of business processes and systems needed to support Order Processing, Settlements Processing, Service Delivery, Customer Care, Billing, and Trouble Management.Provided management consulting services to setup IT departments in preparation for a full constellation commercial launch at a satellite communications company in Düsseldorf, Germany.Provided counseling service to Client’s executives on using best practices to improve organizational structure, business process and methodology.

Overland Park, Kansas, Us

Directed all data/voice network and systems infrastructure design, configuration, implementation, and support of business critical production systems to launch the first GSM 1900 PCS Wireless service in the United States. Responsible for all systems and network analysis, evaluations, requirement development, project planning, and implementation of client/server based billing system, customer care system, point of sales system, risk management system, network management systems, and executive information system.

Mba

Ms, Computer Science

Bs, Electrical Engineering

Doctorate Candidate, Management