Syed Ali Email & Phone Number

Chesterfield, Mo, Us

United States

Ellisville, Missouri, United States

Greater St. Louis Area

Representative for the St. Louis region and parts of Illinois. I traveled to numerous retail stores and assisted with the sales of Lenovo desktop, laptop, and tablet products. Conducted sales events on weekends as well as maintained a daily expense report.

Greater St. Louis Area

Responsible for day-to-day sales and service repairs for WINTEL systems, printers, and other hardware adapters• Acted as a hardware lead in troubleshooting windows environment• Installed operating systems, windows updates, hardware, and vendor software packages. Provided systemcustomization and documentation of all PC-based laptops and desktops• Administered installation and configuration of Printers and other computer peripherals• Installed, added and replaced disks, cards and maintained WINTEL systems.• Provided administrative support in client/server/storage environment.• Performed hardware & software installations & configurations, and upgraded servers with latest patch bundles and service packs.

Greater St. Louis Area

Used Admin tools for enhancing the current client base and dealt with enterprise accounts.• Assisted clients with existing accounts managed corporate accounts, created new client basis.• Dealt with customer complaints and needs and resolved them in a timely fashion

Greater St. Louis Area

Managed a team of technical sales reps on ways to up-sell to customers• Ability to learn and adapt to new technologies, good team player in dynamic work group environments andalso self-motivated to work independently with excellent communication skills.• Monitored sales reports and performance in terms of technology sales.• In-charge of setting up the customer facing WINTEL environment to help boost sales• Created a process for technology refresh working with the third party vendors

Greater St. Louis Area

Diagnosed computer errors with PC's (WINTEL) and performed upgrades and installations• Designed, configured and implemented custom built special order WINTEL system• Performed various tasks ranging from server hardware inventory, hardware dependencies, softwareinstallation and related system/network troubleshooting.• Automated NT4 professional desktop image (using ghost) and maintained with frequent updates.• Performed desktop migration from Windows 98 to NT4 using ghost.• Designated as desktop admin for all the sales floor pc's, hardware & application issues.• Troubleshooting graphics cards, printers, network connectivity, login issues.• Packaged and implemented various desktop applications with silent installs of MS Office

Bachelor’S Degree, Business Administration And Management, General

Education record