Sylvester Williams, Aigp, Aims Email & Phone Number

Dynamic and results-driven IT Executive with over two decades of experience in managing global cross-functional teams and delivering comprehensive IT managed services. Proven track record in overseeing large-scale P&L operations, achieving significant quota attainments, and driving substantial revenue growth. Demonstrated expertise in strategic planning, relationship management, digital transformation, and IT service management.Key achievements include managing a $170M P&L, achieving 359% sales quota at Ensono, and spearheading a 80% revenue growth at Atos. Successfully led the first US ISO 20000 process certification and achieve world-class IT operational performance (5.4 sigma). Adept at building and nurturing strategic relationships with major accounts such as Nike, Disney, Chubb Insurance, and Health Plan Services.Strong technical acumen with certifications in AI Governance, Machine Learning, Blockchain, ITIL , and Six Sigma. Proficient in creating and implementing product and technology roadmaps, enhancing service delivery, and driving digital transformation initiatives. Highly effective in developing and training teams to align with strategic objectives, ensuring client satisfaction and retention.Education includes an MBA from Florida Institute of Technology, a BS in Computer Science from Southern University, and ongoing postgraduate studies in AI and Machine Learning at the University of Texas. Experienced in presenting at industry conferences and staying ahead of technological trends to provide competitive market insights and innovative solutions.

Listed skills include Outsourcing, Itil, Vendor Management, It Service Management, and 56 others.

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  Client Partner, Ensono

  Openexo

  Orlando, Fl, Us