As an assistant manager, my duty is to ensure the shift is running smoothly by ensuring each shift is adequately staffed, company policies are followed, training new hires and handling customer complaints and questions about new product launches.

As a shift supervisor, my job is to delegate tasks to team members and learn how to manage a small team while performing tasks at work. I've also picked up some management skills such as communication, time management, and problem-solving.

Being a team member at Tim Hortons, I've acquired many skills such as multi-tasking, customer service skills, and critical thinking. Especially working at a drive-thru, I've picked up many positions and became flexible in them.

• Answering phone calls in a professional manner and transferring them to the proper department.• Preparing and building charts for the patient and their newborn. • Handles admission, discharge, and transfers through Meditech.• Upholding confidentiality when handling documents regards to the patient.• Posting up available shifts for other clerks/ nurses in the unit through an app (BookJane).

Assisted patients with inquiries and concerns through various communication methods regarding patient portal support and technical issues. Supported medical staff at vaccination clinics with technical issues, relay updates made to COVaxON portal and answering inquiries related to COVaxON.

Take patient's weight and height, give them their armbands, bringing patients to their room, filing appointments and faxing documents to doctors.