•Resolve financial account conflicts•Counsel students from culturally and financially diverse backgrounds•Over see special programs of Guardian Scholar population•Create Spanish Financial Aid power points presentations•Design printed materials for Financial Aid workshops

•Advised students in all conversations critical to academic success: education, intervention, policy curriculum, outreach and support•Successfully acted as the primary liaison between student, staff, and faculty of the university •Developed and executed strategic marketing campaigns to solve challenges and encourage leadership within student body•Compiled, interpreted, and analyzed data to create student focused workshops: time management, organizational skills and overcoming anxiety•Mentored students who had difficulties meeting academic standards•Created events to educate student regarding resources available to them on campus and within the community •Managed student schedule for campus Learning Lab•Administered testing for incoming students

•Supervised, motivated, and trained a team of five counselors: delegated tasks, collected reports, created project time-lines and facilitated weekly meetings•Formulated department standard criteria used to evaluate students for receipt of financial aid•Co-authored confidentiality policies to comply with federal/state standards for handling confidential records•Created and implemented best practices for student evaluation

•Responsible for front desk for Office of Financial Aid within DePaul Central •Facilitated Financial Aid 101 presentations in Spanish to both student and parents•Created technical documents for the Office of Financial Aid •Advise students and parents on Financial Aid, general Student Account and Registrar questions•Responsible for collection of student forms for imaging •Assist counselors with special projects

College of Education•Created, updated, and managed student records, handbooks, requisitions, and other departmental forms•Maintained departmental files and schedule•Managed and updated student teacher data base•Served as the liaison between the University and students, schools and outside agencies*Managed and updated student teacher data base*Served as the liaison between the University and students, schools and outside agencies

•Supervised registration, add/drop, and grade entry•Established and maintained course section files•Daily maintenance of online academic calendar, course and classroom schedules, and student waitlist•Processed and scanned course evaluations for each term•Built course sections•Created courses for internships, independent /direct study courses, and study abroad course work•Collaboratively worked with Assistant Registrar to maintain and distribute office calendar for each term•Hired, trained, and supervised student workers•Cross-trained with Assistant Registrar in order to assist during peak work period or absence•Processed grade reports and carried out end of term processing line up to graduation process•Reported student enrollment to National Clearing House