Sylvia M. possesses expertise in leadership, training, public speaking, strategy, management and 36 more skills. She is proficient in Spanish and German. Colleagues describe her as "Having worked with Sylvia in multiple capacities, I can attest to Sylvia's work ethic and strong desire to get things right. She is always engaged in any project handed to her, and makes great effort to anticipate possible questions so she has an answer ready. Her ability to multi-task and move from one deliverable to the next with agility is always fantastic!" and "As the Learning Production Manager, Sears’ Call Center I have had the pleasure of managing Sylvia for over 3 years as an instructional designer. She is an exceptional instructional designer that produced high quality training material that consistently far exceeded expectations. Sylvia approached each assignment with excitement and enthusiasm. Often times thinking outside of the box to capture learner’s interest. She created and implemented impressive games, activities and numerous interactions that truly set the standard in our department. Her projects were always delivered on time and often ahead of schedule. Her quality of work was phenomenal. It was consistently great – well built, clear and always tied to key business objectives. A wonderful team member, Sylvia brought exciting, fun and engaging activities to our team meetings and team building activities which helped unite the team. Her efforts positively impacted internal communication and improved overall team morale. On my team of nine instructional designers, she was simply the best. She had it all: quality of work, team player, business liaison, and fantastic communication skills for peers as well as senior leadership. If I should be so fortunate, in the future, to again have Sylvia on my team, I would do so without hesitation! She is a tremendous asset to any organization! "