Tabbitha Pham Email & Phone Number

Leesburg, Virginia, United States

United States

- Work in a highly visible role supporting and effectively interacting with corporate executives, clients, corporate partners, and program managers- Identify, research, and analyze opportunities through existing best-in-class vehicles as well as study the market trends using industry forums and procurement resources- Performs internal analysis of PSI's strengths and weaknesses, and uses this information to drive the win strategy for an opportunity- Assisted the Business Development Team in creating and testing the new CRM platform called “PSI Emerge” which is utilized to quantify business intelligence with models to evaluate new opportunities in both Health and IT- Manages the booking and tracking of travel requests for the Executives and Program Managers of the organization

- Responsible for making exceptional first impression on new patients and providing a cordial welcome to returning patients in person or on the telephone- Greets patients, execute check-in/check-out procedures, explain patient process and paperwork throughout relationship with patient- Schedules patient appointments and confirms appointments over the phone with patients using a cloud-based EHR system called eClinicalWorks- Responsible for collecting co-payments and any prior balances from patients

- Assisted a firm-wide environmental impact initiative by converting and compiling all hard copy documents into electronic files on a private database- Effectively and efficiently processed all domestic purchase orders using firm protocols- Prepared quotations and proforma invoices for purchases by clients

- Established a positive living environment by providing compassionate care to enhance the client's quality of life- Provided active companionship and conversation with client to ensure continuous communication and conversation to stimulate her mind- Meticulously managed medication schedules to ensure accurate and timely consumption and appointment reminders to ensure medical visits are completed- Developed reports on all significant changes in client's needs or living conditions

- Ensured the highest level of customer service and customer satisfaction by providing dedicated service, following procedures outlined by the company- Studied and retained information regarding all products and services to provide comprehensive responses to questions from all patrons- Interacted with customers to ensure customer satisfaction or to take appropriate action to correct any complaints

- Engaged with customers in order to identify their needs and assist with the selection of products and services- Drove sale of merchandise, products, and services- Completed all customer copy and print orders, ensuring accuracy and high quality products and services within the quoted timeline