Tabitha Clayburn Email & Phone Number

Responsibilities: To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner. Specific Functions and Duties: Delivers food and drinks to guests using IHOP's team delivery system. Greet guests, answers questions, makes suggestions regarding food, drinks, service, taking payments and running end of shift reports. Trainer Responsibilities: Train new hires on our Standard operating Procedure (S.O.P.), the Point of Sale systems (P.O.S.), menu items, IHOP's team delivery system, taking payments and running end of shift reports, and training on proper interactions with IHOP’s guests. Responsible for training new and current employees on upcoming, new, and limited time menu items.Additionally, reporting to the general manager on the training of new hires along with any observations made during the training.

Fully accountable for all functions of store operations, including interviewing, selecting, and training all store employees on proper execution of job duties. Responsible for proper planning ensuring appropriate staffing levels, associate supervision, coaching, and providing clear direction on overall merchandising standards, stocking, and customer service expectations. Recruit, interview, select and train all store associates. Partner with Regional Manager, Human Resource support and corporate office, as needed. Responsible for store compliance on all corporate policies, procedures and directives and utilizes sound judgment in decision making and execution of same. Responsible for maintaining and managing all controllable store expenses to assigned budget. Maintain and oversee accuracy of record keeping, including but not limited to the following: cash handling, sale& refund receipts, and attendance records. Protect company assets including merchandise, fixtures, furnishings, equipment, and supplies. Appropriately delegate workload assignments while managing day to day operations. Perform all associate counseling & corrective actions, including annual performance evaluations and terminations as needed. Ensure accuracy of payroll information and process weekly. Continuous focus on growth of customer mailing list efforts. Maintain safe working and shopping environment for both employees and customers. Always practice safe usage of all store equipment and provide appropriate service levels to deter against theft. Report suspicions of theft and unsafe behavior to the Store Manager, or Regional Manager immediately. Conduct monthly safety meetings with associates. Maintain active, candid, open levels of communication with Regional and Zone Manager. Perform other duties as assigned by district manager and corporate. Read and reply to emails from regional manager, district manager, and corporate.

The Part Time Assistant Store Manager’s role is to, take the lead from and, partner with the Store Manager to; engage, motivate and lead a team of associates in operating a profitable store, while creating a positive environment for the associate and the guest. The Assistant Store Manager is the extension of the Store Manager and will provide overall support to drive the Store Manager’s vision and direction for the store. Responsibilities: Driving sales by creating a sales generating environment through the implementation of all corporate sales directives. Foster a service-oriented environment tailored to the unique seeker, and ensuring the guest is always taken care of the right way. Ensure Merchandising standards and product presentations are second to none and create that WOW factor. Provide on-going coaching feedback, empowering your team to do what’s right, setting clear expectations, and leading by example. Set the vision and direction for the store, share information to align your team– help them feel a part of something big. Read and reply to emails from regional manager, district manager, and corporate. Responsible for counting each register and the safe, daily bank deposits and logging the information in the excel spreadsheet provided by corporate.

Southern Pines, North Carolina

Server Responsibilities: To serve food, drinks, and to accommodate guests' needs in a courteous and timely manner. Specific Functions and Duties: Delivers food and drinks to guests. Greet guests, answers questions, makes suggestions regarding food, drinks, service, taking payments and running end of shift reports. Hostess Responsibilities: Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner. Take and process To-Go orders, accept payments and run end of shift reports. Hostess Trainer Responsibilities: Train new hires on our Standard operating Procedure (S.O.P.), the Point of Sale systems (P.O.S.), menu items, taking payments and running end of shift reports, and training on proper interactions with guests.Additionally, reporting to the general manager on the training of new hires along with any observations made during the training. I also wrote the hostess Standard Operating Procedure (S.O.P.) and handbook for the company’s use.

Sanford, North Carolina

Working with direct or close supervision, the Sales Associate delivers consistently outstanding guest service experiences based upon GameStop's competitive advantage: The Buy-Sell-Trade Model, part of GameStop's The Circle of Life. Guest commitment will be expressed in many ways: ensuring products are easy to see and to buy; sharing product and gaming knowledge; providing a clean, organized environment in which to shop; and providing every guest with outstanding shopping experiences that lead to higher units per transaction, higher net promoter (guest service) scores, higher levels of PowerUp Rewards participation, and generate guest interest in GameStop's growing digital business initiatives. Associate will interact with a supervisor frequently during each work period. With the understanding that satisfying guests and resolving guest service issues is a routine expectation, most non-routine activities will require a supervisor's advance approval.Responsibilities: Greet guests when they arrive and reengage them on the sales floor as often as needed to ensure they feel uniquely welcome and valued. Identify guest needs by asking probing questions, making product suggestions, answering questions/objections, and then asking for sales. Adhere to all of GameStop's ESRB policies and procedures. Prioritize guests over tasks and demonstrate that commitment by circulating throughout the store, outside of the cash wrap area, to assist them. Answer phone calls promptly, courteously, and professionally. Champion GameStop's competitive advantage, the Circle of Life, by actively promoting the used video game trade-in program to all guests. Ensure your guests have everything they need by recommending additional items. Promote GameStop's unique guest benefits: new title reservations program, the Game Informer digital subscription, and PowerUp Rewards. Promote GameStop's emerging digital products to guests. ETC.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Honors Program Going back to school to provide a better life for my daughter.

Associate'S Degree, Business Administration And Management, General