Tabrez Shaikh Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

As a delivery manager, I supervise account teams responsible for the design and development of customized corporate training. The development team consists of 35 individuals, including project managers, content development managers, media managers, and production managers. I managed many accounts simultaneously with a total yearly revenue of $3 million. I am primarily responsible for ensuring customer satisfaction at a high level, handling escalations, managing internal and vendor resources, and meeting revenue and profit margin goals across the collection of accounts. I work directly with client operations leaders, executive sponsors, and project managers.

Gurgaon, India

Accountabilities• Working as a location lead for one of the multinational oil and gas company • Handling end-to-end SDLC spanning system study, gap analysis, risk estimation, preparation of mitigation plan, project & resource planning, configuration management, quality control, vendor evaluation & management, comprehensive reporting on project specific metrics• Supporting Business Development team for new projects. Proactively engaged in project estimation and proposal preparation• Managing strict project timeline successfully by coordinating virtual meeting across time zones and presenting findings • Coordinating requirements gathering sessions with end users, translating business needs into technical specifications, and communicating technical challenges to the business to negotiate alternate solutions when needed.

Mumbai Area, India

My primary responsibilities are project management of international key accounts.• Requirements analysis and finalize the requirements document projects• Estimate effort and cost for projectx• Project planning and scheduling for projects• Resource planning and providing resource projection to the top management• Identify project risks and create & implement mitigation plans for the project• Manage project teams comprising instructional designers, graphic designers, programmers, and testers• Ensure process adherence, timely delivery, and product quality• Monitor and maintain project financials, including revenue forecasting and billings• Get billing request approved from the client and raise the invoice on completion of billing milestones• SPOC for the client and team and manage client relationships and serve as primary day-to-day contact for all the stakeholders• Conduct and lead weekly status calls with all the stakeholders and create and send MOM• Resolve questions and issues in a timely and effective manner for clients and internal teams• Vendor management

New Delhi, Delhi, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Gniit, Systems

Bcom, Accounting