Taimur Shahzad, Csm Email & Phone Number

Fairfax, Va, Us

Chicago, Illinois, United States

• Hands-on delivery contributor on a $30M+ transformational ERP program that is directly impacting the bottom line of a $10B+ company. DMSi Agility ERP solution – Record to Report, Order to Cash, Procure to Pay, Inventory and Distribution focus. With over 35 integrations to internal and external systems including eCommerce, Stibo STEP, MuleSoft, EDI, CDCS, Vendavo, OnBase, Avalara, WorldPay, Billtrust, eDelivery, BI reporting, and others. • Leading the end-to-end life cycle of IT projects using the established project management guidelines at ABC Supply and industry best practices. • Driving changes to the project delivery framework to improve overall project performance. • Working with Business Analysts, Business Leads, and Product Owners to prioritize work based on due dates, dependences, and business priorities. • Coordinating timelines and release schedules to ensure that different project paces and methodologies (sprints, waterfall milestones, etc.) are coordinated to minimize contention for technical resources, issues with dependencies, etc. • Working with business sponsor, stakeholders, and project/product teams to schedule releases while ensuring that releases are sequenced logically and in a way that best meets the capacity of the delivery teams and the needs of the business. Ensuring that release plans and support plans are in place and have the appropriate level of ownership and involvement from impacted teams. • Practicing RAID log-based methodologies. • Engaging cross organizational team resources timely to ensure planning is done well in advance for all affected development teams as some utilize Agile methodologies. • Working jointly with QA resources to plan based on product testing timelines. • Presenting reports and analysis to the “C suite” and working with all levels of the program from 3rd party vendors to architects/engineers and from business analysts to business subject matter experts/product owners.

Farmington, New Mexico, United States

• Leading and managing operational objectives, projects, intake process, governance, facilitating prioritization discussions, management of the roadmap, resource management, risk management, collaborator communications and managing project interdependencies.• Supporting and leading project implementations while implementing and promoting standard methodologies and development of standards processes, driving resource management and allocation efforts, leading governance process improvements to bring efficiencies to project management practices, leading project/program prioritization activities, maintaining networks across client business owners to drive initiatives, and providing timely reporting and communication to collaborators and C level executives. Leading identification of business risks and development of mitigation strategies, managing success criteria for projects and programs.• Responsible for overall program results, setting and driving strategic project methodologies and ensuring quality of project delivery for all projects/programs. Actively developing innovative approaches and mentoring teams on PMO methodologies, standard process and industry best practices. Building and implementing operational processes to drive consistency and bring efficiency to resource allocation. Working with executive leadership both internal and external to define KPI/metrics and introducing efficiencies to existing PMO process to achieve set quality KPI/metrics. • Redefining PMO strategy to introduce efficiencies to existing processes by mentoring resources/teams on promoting industry best practices around project estimation, resource allocation, accurate time keeping, etc.• Managing a team of project managers and project coordinators.

Columbia, Maryland, United States

• Led Hotel Property Management System development and deployments on-premises and over regional Oracle Cloud Infrastructure data centers by coordinating among Product Management, Software Engineering, Cloud Engineering/Operations, Marketing/Sales, Support, and Network Engineering groups to ensure products are developed, deployed, and released on time and without service interruption for Oracle customers.• Led the implementation of credit card tokenization application across North America, EMEA, and APAC regions and successfully integrated 19 payment service vendors across 7 data centers, resulting in increase in customer migrations from on-premises to Oracle Cloud.• Led development and launch of internal applications to streamline and automate on-premises to cloud migration process resulting in achievement of organizational Cloud transformation targets.• Managed multiple programs including Server Upgrades, Data Migration (on-prem to cloud), Fiscal Requirements, Payments Service, Oracle Cloud Infrastructure, ERP Integration, etc. with program values ranging from $1mil to $25mil (with over 19,000 customers).• In addition, led and managed development of SaaS and DBaaS initiatives.• Worked with over 15 cross-orgs (Security, Compliance, Architecture, PreSales, Sales, Marketing, Cloud Enablement, Software Development, Database, Support, Consulting, etc.) and cross-GBUs (Hospitality, Food and Beverage, Construction, etc.) to develop and launch products/programs.• Responsible for regular cloud infrastructure capacity planning, environment provisioning, infrastructure architecture design, and information security reviews.• Products Managed: OPERA Cloud, OPERA On-Prem, Oracle Hospitality Fiscal Layer Integration Platform, ERP Integration, Database Upgrades, Oracle Payment Interface Cloud, Business Events Sequencers, etc.

Bethesda, Maryland

• Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses.• Managed full software development lifecycle (SDLC) using Agile, Scrum and Waterfall methodologies.• Produced monthly and quarterly reports each quarter for senior leadership on progress and roadblocks.• Performed detailed assessments of risks and collaborated with team members to determine constraints and develop mitigation strategies.• Designed, documented and executed maintenance procedures, including system upgrades and releases.• Led sprint reviews, daily scrums and planning meetings to realize full team engagement.• Managed product backlog and supported SCRUM framework for monthly sprint releases.• Prepared presentations for stakeholders detailing project scope, progress and results.• Updated project plans based on changing objectives, specifications and resource availability.• Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.• Maintained open and effective communications with project teams through stand-up meetings to increase productivity.• During my second year at DAI, in a joint effort of IT and Delivery depts. - two of my projects were appraised for CMMISVC/3 and due to this achievement, DAI won an IDIQ type award of US $5 billion.

Bethesda, Maryland

Overview of some of the initiatives I led and managed;• Security-SSO/MFA: Led and managed IT-related security SSO (single sign-on) and MFA (two-factor authentication) initiative for entire user base (approx. 7,000) from planning to closure.• Dynamics365 CRM: Led and managed CRM system implementation, from platform identification to maintenance phase, including requirements phase from global stakeholders, design phase, development phase, led data migration and integration efforts (Oracle, Office365 and SharePoint), managed UAT sessions, change management and training efforts, managed over 90 stakeholders from 6 business units across the globe – maintained project documentation. Currently used by 800 global users. I lead system maintenance (updates/enhancement releases).• IT Service Management: Led implementation of custom off the shelf (COTS) IT Service Management software system (Freshservice) using Agile methodology, managed very engaged stakeholders - custom modules included IT Support Ticketing System, Change and Problem Management, Release Management, Inventory Management (Assets, Software, & Contracts), Help Article Repository and IT Hardware Projects Management.• Oracle ERP: Leading Oracle ERP process reengineering efforts to eliminate redundancies around HR and IT processes and put automation in place.• PMO: Took the initiative to set up a PMO to streamline PM processes that included the definition of PM and operational processes. Developed a tool to classify projects and standard PM templates. Acting as Portfolio Manager to monitor and report progress to senior management. Leading an internal software application development for Portfolio Management, some of its’ outputs include; Initiative/Portfolio Reporting, Project Reporting, Resource Management/ Allocation, Resource Inventory, etc.• Other Initiatives: Multiple other software development projects on various platforms e.g. Lotus Notes, PowerApps, PowerAutomate, Dynamics365, SharePoint, etc.

Sterling, Virginia

Managed full project lifecycle (from initiation to closure)Managed and successfully implemented custom and off the shelf IT solutions for healthcare and government clients.Identified, documented, and tracked project risks, issues, and decisions. Developed mitigation plans to prevent or reduce project impact.Developed weekly project status reports for customers and senior management.Gathered requirements, defined scopes, allocated resources and established schedules for IT and Software Development projects.Managed onshore and offshore project development teams.Led the team to customize proprietary SaaS (software as a service) software per customer requirements.Worked closely with innovation team to develop automation solutions for healthcare supply chain and biomedical/ clinical engineering departments using cutting edge technologies including but not limited to IoT, IoMT, load sensing scales, etc.Managed Emergency Department Overcrowding optimization project using weight, proximity and occupancy sensors to optimize ED service time to save lost revenue.Managed ServiceNow platform migration initiative.Led and managed Zoho CRM customization initiative for a major healthcare client.Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.Managed development of enterprise application software for major healthcare clients for their Asset Lifecycle Management needs.Led development of enterprise application software with multiple development teams for Content Management (Digitized Provider Credential, Business Documents, Patient Files, etc.) for major healthcare clients.Ensured compliance to HIPAA, HITECH, and other healthcare environment, operations and occupational regulations during implementation of Content Management SaaS application (digitized provider credential, business documents, patient records, etc.).

Islamabad, Pakistan

Created detailed project management plans for renovation projects.Made information about projects, corporate strategies and upcoming projects available to stakeholders on quarterly newsletter.Completed projects on time and within budget.Managed construction project coordination, including material resources and staff scheduling to ensure timely project completion.Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.Worked with senior leadership to ensure complex projects were completed on time and within budget.Defined clear targets and objectives and communicated to project team members.Established planning objectives for projects by identifying key issues, approaches and performance metrics.Successfully scoped and initiated 4 model police station projects.

Islamabad, Pakistan

Sourced additional resources and staff to meet timeline demands.Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.Performed detailed assessments of risks to determine constraints and develop mitigation strategies.Managed project elements for multiple initiatives from initial planning to project rollouts.Completed projects on time and under budget.Improved cost control through effective allocation of subcontractors.Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.Worked with senior leadership to ensure complex projects were completed on time and under-budget.Modified and directed project plans to meet organizational needs.Reduced costs by driving competitive subcontractor bids and effective contract execution.Achieved project deadlines by coordinating with contractors to manage performance.Conducted audits and monitored expenditures to identify potential misuse of funds.Successfully led and delivered over 70 small to medium sized IT and business projects.Managed 15 small initiatives simultaneously with over 100 individual consultants.Procured services of over 15 consulting organizations through defined procurement processes.Facilitated and administered over 50 dissemination seminars with over 250 participants from donor organizations, government stakeholders, and partners.

Kabul, Afghanistan

Organized material to research and complete writing tasks.Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.Updated quality control standards, methods and procedures to meet compliance requirements.Followed quality standards and procedures to minimize errors and maximize customer satisfaction.Won multiple US Government contracts with combined value of over US $40 million dollars.

Dubai, United Arab Emirates

CB&I (Formerly Shaw Group, Inc.)Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.Conducted market feasibility studies for potential partners.Developed strategies and business plans for clients exploring new business ventures in U.A.E.Conducted field visits and met corporate customers for business development.Developed Standard Operating Procedures (SOPs) for clients.Won multiple new contracts with combined value of over US $15 million dollars.