Head House Keeper
Current- To ensure that all public areas are clean and welcoming to guests at all times. To ensure all standard checklists are implemented, used as prescribed and are achieved in all areas. To ensure the cleanliness and.
- To strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction in line with the Company's training programme. Actively consider prevention, recovery and investigation of.
- Ensure that team members are correctly uniformed, in line with Company Standards, and understand the importance of personal hygiene. Ensure that team members are punctual, polite, courteous and helpful to guests and.
- To liaise closely with Reception with regard to daily room status and ensure the correct and most efficient allocation of rooms takes place. Prepare, check and monitor departmental forecasts and rotas to ensure they.