Tamara Harrison Email & Phone Number

Palma, Balearic Islands, Spain

Manly Vale, New South Wales, Australia

Barre and Pilates Instructor at Holixir, Women’s health and fitness Studio

Manly, New South Wales, Australia

- Developed Marketing Plan, Used customer insights and market trends to create the annual repeat marketing strategy, boosting loyalty and engagement.- Improved Content, Focused on continuous enhancements across brand, content, and CRM initiatives.- Managed Campaign Schedule, Set and executed a campaign schedule, ensuring the team was prepared for timely execution.- Handled Timelines and Expectations, Managed campaign timelines and aligned expectations with stakeholders.- Work closly with our CRM specilist to defined success metrics: Established clear success criteria and aligned efforts with business goals.- Created Customer Experiences, Worked with department leads to develop targeted experiences that met performance goals and strengthened customer connections.

Manly, New South Wales, Australia

Build a stronger Naked community through a variety of event, deepen winemaker-customer connections, and make the wine journey more interactive and engaging.- Virtual events, Manage virtual platforms, curate content with winemakers, send customer invites, and moderate events. Follow up post-event with exclusive offers and feedback surveys.- Winemaker Events, collaborate with winemakers to organise private dinners, cellar door and harvest events. Creating immersive tasting and winemaker experiences. - Tasting events, Plan larger tastings featuring multiple winemakers, in different location (across States) allowing Angels to explore a variety of wines, regions and winemakers.

Manly, New South Wales, Australia

- Manage Naked Wines’ social media channels (Instagram, Facebook, Twitter, etc.) to build an active and engaged community.-Develop a content strategy that aligns with Naked Wines’ mission of supporting independent winemakers.-Create and curate content (posts, videos, winemaker interviews, etc.) that showcases the behind the scenes of winemaking, shares customer experiences, and highlights how Naked Wines supports independent winemakers.- Serve as a bridge between customers and winemakers, facilitate direct communication between winemakers and customers assisting in responding to customer comments and questions in a timely and positive manner.- Lead and assist Customer Happiness Team to respond to followers and assist in creating optimization across the team.

Manly, New South Wales, Australia

- Serving as the Main Point of Contact: Engage with Naked Wines' customers (Angels), ensuring that all inquiries are handled promptly and professionally.- Problem Solving and Issue Resolution: Provide solutions to customer concerns. - Product Knowledge: Stay up-to-date on Naked Wines’ extensive portfolio of wines, winemakers, and promotions.- Customer Feedback: Listen actively to customer feedback and provide relevant solutions- Maintaining Accurate Records: Update and manage detailed customer information. - Collaboration and Communication: Work closely with internal teams to resolve complex issues, ensuring a seamless experience for customers.

Northern Beaches, New South Wales, Australia

Barre Instructor for Xtend Barre Australia. Working across 3 different locations, Manly, Deewhy and Mosman of Sydney’s Northern Beaches.

Manly, New South Wales, Australia

- Head Barista, Make Coffee, train employees on how to make coffe, liaise with coffee roster on best practices.- Staff management, Recruit, train, and supervise café staff, including baristas and kitchen personnel.Schedule shifts and manage employee performance, ensuring a positive working environment.- Customer Service, - Inventory control, Manage inventory levels and order supplies, ensuring the café is well-stocked with necessary items and conduct regular inventory checks and minimize waste.- Menu development, collaborate with chefs and staff to develop and update the café menu- Oversee daily café operations, ensuring smooth workflow and efficient service delivery.

Manly, New South Wales, Australia

- Serving as the Main Point of Contact: Engage with Naked Wines' customers (Angels), ensuring that all inquiries are handled promptly and professionally.- Problem Solving and Issue Resolution: Provide solutions to customer concerns. - Product Knowledge: Stay up-to-date on Naked Wines’ extensive portfolio of wines, winemakers, and promotions.- Customer Feedback: Listen actively to customer feedback and provide relevant solutions- Maintaining Accurate Records: Update and manage detailed customer information. - Collaboration and Communication: Work closely with internal teams to resolve complex issues, ensuring a seamless experience for customers.